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Hearing summary

25th May 1999

 

Today the Inquiry continued to hear evidence from Mr Graham Nix, current Deputy Chief Executive and Director of Finance at the United Bristol Healthcare NHS Trust (UBHT) and an executive director during the span of the Inquiry’s terms of reference. Today he described the directorate structure at UBHT and commented on the lines of management accountability. Mr Nix went on to discuss the role of clinical directorates and executive directors in negotiating and writing contracts with purchasers of healthcare – principally Avon Health Authority. He also described the arrangements with the Supra-Regional Services Advisory Group in terms of funding for services and application for funds for capital developments. Mr Nix then commented on the Bristol hospital’s aim to increase cardiac surgical services, suggesting that paediatric cases were less cost effective than adult cases because of length of time spent by the patient in the Intensive Care Unit. In connection with this, he commented on the proposals to transfer all paediatric cardiac surgery to the Bristol Children’s Hospital, thereby releasing the BRI intensive care unit for emergency adult cases. He answered questions about the de-designation of infant and neonatal cardiac surgery as a supra-regional service and said that the implications in terms of future funding for the service were a matter of concern. He concluded by discussing quality monitoring and clinical audit arrangements in terms of their inclusion in contracts of service with purchasers of healthcare.

 

FULL TRANSCRIPT

   1                       Day 23, 25th May 1999
   2   (9.30 am).
   3   THE CHAIRMAN: Mr Maclean, good morning. Perhaps I should
   4     first deal with the application which was made last
   5     evening, and then call on you, if I may.
   6   MR MACLEAN: Yes.
   7             CHAIRMAN'S STATEMENT
   8   THE CHAIRMAN: I will just read out what we have agreed.
   9        Let me repeat what was said yesterday morning,
  10     that the Inquiry is only beginning its task of receiving
  11     and hearing evidence on the subject of the local scene
  12     here in Bristol, and specifically, upon the management
  13     of paediatric cardiac surgical services.
  14        We anticipate hearing evidence from a number of
  15     perspectives or points of view, not least that of
  16     Dr Roylance himself.
  17        At this very preliminary stage we have all heard
  18     Mr Langstaff say that nothing in the questioning of
  19     a particular witness should have been thought to suggest
  20     any predetermined view on the part of Inquiry counsel,
  21     still less on the part of the Panel, and I emphasise
  22     that once more.
  23        It follows from this that in the course of this
  24     Inquiry there will be ample opportunities to ensure that
  25     any person is able to answer criticisms made of him or
0001
   1     her.
   2        It does not need to be done instantly. In the
   3     case of Dr Roylance, he may submit comments or rebuttal
   4     at any time, and he himself will, of course, be giving
   5     evidence shortly.
   6        Miss Powell's application was specifically for an
   7     amendment to be made to our procedure whereby advance
   8     notice of any criticisms of another person that may be
   9     put to a witness should be given to the person who may
  10     fall to be criticised, or his or her legal
  11     representatives.
  12        The Panel is not minded to grant that
  13     application. It seems to us to be an excessively
  14     elaborate way of doing what Inquiry counsel have already
  15     sought to do in the spirit of co-operation.
  16        Further, it seems to us that it is important that
  17     the Inquiry should be able to explore potential avenues
  18     of criticism with a witnesses, even in circumstances
  19     when notice has not been given. It might not be
  20     practicable to do so, perhaps because they arise out of
  21     the comments of the witness when giving evidence, or
  22     because questions arise out of the contribution of
  23     another representative at the Inquiry, which may reach
  24     Inquiry counsel at a very late stage.
  25        The answer to any potential problem caused by
0002
   1     that, as we have already indicated, lies in the fact
   2     that we will be here for a considerable length of time,
   3     sufficient to hear any comments or evidence in rebuttal.
   4        Finally, it is open to every representative within
   5     the parameters of the procedure that we have already
   6     announced to ask himself whether any witness called or
   7     from whom a statement has been received may have
   8     evidence that would support the perspectives or view of
   9     his clients, and if so, to ask Inquiry counsel to
  10     explore that possibility.
  11        It seems to us that use of that entitlement,
  12     coupled with what counsel to the Inquiry have already
  13     said about both their practice and their intentions,
  14     should avoid this situation from arising again.
  15        We hope, therefore, that this is satisfactory to
  16     all concerned.
  17        Mr Nix, you will forgive me for having dwelt on
  18     that: it was important and I was grateful to Miss Powell
  19     for raising it.
  20        Mr Maclean?
  21            MR GRAHAM NIX (recalled):
  22          EXAMINED BY MR MACLEAN (continued):
  23   MR MACLEAN: Mr Nix, you affirmed yesterday and we need not
  24     go through that process again, but you are obviously
  25     giving your evidence today on the same basis as you were
0003
   1     yesterday. You understand that?
   2   A. Yes, I do.
   3   Q. Can I turn to the question of the directorates? This
   4     was a key concept of the management structure of the
   5     UBHT, was it not?
   6   A. Yes.
   7   Q. If we look in your witness statement at WIT 106/21, at
   8     the foot of paragraph 43 you say:
   9        "Management responsibility was devolved to the
  10     directorates with the Clinical Director working like
  11     a Chairman ... and the General Manager working as the
  12     Chief Executive for the Directorate?
  13   A. Yes.
  14   Q. Then over the page you set out the various
  15     directorates. Can you just explain which directorates
  16     would be involved in the delivery of paediatric cardiac
  17     surgery as at April 1991?
  18   A. Surgery, because cardiac surgery was part of the
  19     surgical directorate at that time, and children's
  20     services, because at that time we would have had closed
  21     heart surgery at the Children's Hospital and cardiology
  22     at the Children's Hospital.
  23   Q. So children's services would embrace paediatric
  24     cardiology at the Children's Hospital?
  25   A. Yes.
0004
   1   Q. And closed heart operations at the Children's Hospital?
   2   A. Yes.
   3   Q. But open heart operations, adult and paediatric, would
   4     fall within the Directorate of surgery?
   5   A. Yes.
   6   Q. And that had, as an associate directorate, cardiac
   7     surgery?
   8   A. Yes.
   9   Q. But other directorates would be involved as well as, for
  10     example, anaesthesia?
  11   A. Yes, and radiology.
  12   Q. This pattern, I think, has been described as being on
  13     the John Hopkins medical school structure of management
  14     as a directorate system. Were there any other
  15     structures of management that were considered for
  16     potentially being applied to the Trust?
  17   A. Not that I am aware of, no.
  18   Q. Where did the genesis of this particular structure come
  19     from? Whose idea was it to apply it to the Trust?
  20   A. It would have come from John Roylance as the Chief
  21     Executive.
  22   Q. Did you have any discussions with Dr Roylance about the
  23     appropriate management structure which was to be in
  24     force after April 1991?
  25   A. We must have had some discussions. I do not recall
0005
   1     any. I am sure it was not about whether or not we had
   2     directorates or not; it was more probably about how many
   3     directorates we had and what services and how they might
   4     be structured. We must have had those discussions, but
   5     I do not recall them now.
   6   Q. You do not recall the content of them?
   7   A. No.
   8   Q. So would it be fair to say that from a very early stage
   9     it had been decided by Dr Roylance, and I think it is
  10     your evidence, that the management structure would be
  11     based on these directorates, and that that was
  12     thereafter taken essentially as a 'given'?
  13   A. Yes. I think there were two areas of discussion I do
  14     recall. One was about community as a directorate, and
  15     the other was how many directorates would be within the
  16     field of mental health, psychiatry as it is listed here,
  17     because I recall there was some issue over whether we
  18     would have a directorate for the elderly acute or not.
  19   Q. This general pattern of devolving power to directorates
  20     as it were chaired by a Clinical Director and with the
  21     Chief Executive, as it were, of the directorate being
  22     the General Manager, was that a structure that was
  23     replicated in other Trusts in the area, acute Trusts?
  24   A. Within acute Trusts, clinical directorates was
  25     a structure that was being created. I think people had
0006
   1     different arrangements with regard to the status of the
   2     Clinical Director in it, in that within UBHT the General
   3     Manager was accountable to the Clinical Director and the
   4     Clinical Director accountable to the Chief Executive,
   5     and some of the Trusts at that time, the General
   6     Managers would be accountable to Chief Executives.
   7   Q. So to the extent that the reporting line for the General
   8     Manager of the Directorate was to the Clinical Director,
   9     and from Clinical Director to Chief Executive, that
  10     suggested that this structure was an attempt to devolve
  11     more power to the Clinical Director than some other
  12     examples of the same basic structure?
  13   A. Yes. You have to recognise that UBHT was, I think, the
  14     seventh largest Trust in the country at that time and
  15     has been for a number of years. It is only recently
  16     where there have been mergers that there are now
  17     a considerable number of larger Trusts and some of these
  18     directorates were as large as some Trusts, so it was
  19     only right that they should have a significant amount of
  20     delegation and as you can see, the range of services
  21     provided are quite different.
  22   Q. And the Clinical Directors, who I think you told us
  23     yesterday were appointed by Dr Roylance --
  24   A. Yes.
  25   Q. -- they were all at the time of their appointments in
0007
   1     post as clinicians at whatever hospital was appropriate?
   2   A. Yes.
   3   Q. They were not brought in from elsewhere?
   4   A. No.
   5   Q. Was there any discussion as to whether or not people
   6     might be brought in from elsewhere to bring a different
   7     perspective?
   8   A. Not that I can recall, no. It was about having
   9     a clinician who understood the service that was being
  10     provided, and how it was provided.
  11   Q. You have told us about the reporting line from the
  12     General Manager of the Directorate to the Clinical
  13     Director. Take something like cardiac surgery which
  14     involves a team approach. You have already explained
  15     the different directorates that would be involved in
  16     actually carrying out an open heart operation,
  17     particularly on a child who may have come from the
  18     Children's Hospital originally and perhaps goes back to
  19     the Children's Hospital subsequently.
  20   A. Yes.
  21   Q. If something goes wrong, if there is some systemic
  22     failure, let us assume, in the delivery of cardiac
  23     services or some other type of surgery, how would the
  24     different directorates be able to collectively
  25     investigate and put matters right?
0008
   1   A. The staff within each of the directorates are working
   2     together all of the time, so certainly I would expect
   3     them to work together to resolve any issues that are
   4     occurring, and if necessary, for the Clinical Directors
   5     to meet to review the issues and to find the way
   6     forward. Clearly, if that did not work, then I would
   7     expect that to come up to the Chief Executive.
   8   Q. Let us take a purely hypothetical example --
   9     I emphasise, purely hypothetical -- of a junior surgeon,
  10     a trainee surgeon, who thinks that there is something
  11     wrong with the practice of anaesthesia in the theatre.
  12     Would that junior surgeon look to the General Manager of
  13     Surgery or the Clinical Director of Surgery, or would he
  14     or she be in a position to go to the Clinical Director
  15     of Anaesthesia, the General Manager of Anaesthesia? How
  16     would they go about bringing their concerns to the
  17     attention of more senior people?
  18   A. I do not know, is the truth of it. But I know what
  19     I would have expected to have happened, which is for
  20     them to have had a discussion at the level of the team
  21     providing the care, and then, as I have said, to raise
  22     it within, if it is a junior surgeon, I would expect
  23     that person to raise it with their consultant.
  24   Q. The consultant surgeon?
  25   A. Yes.
0009
   1   Q. And the consultant surgeon would take it to the Clinical
   2     Director of Surgery?
   3   A. Or to have a discussion with the anaesthetist. I think
   4     that you have to recognise that clinical directorates
   5     were about managing the organisation, but that flowing
   6     sort of horizontally across this was a lot of contact
   7     between all of these groups, and I would have expected
   8     a conversation to have gone on at that level.
   9   Q. These directorates had their own finance input and their
  10     own personnel input?
  11   A. Yes. They shared finance. There are three senior
  12     finance people supporting all of these directorates so
  13     they have a number of them each.
  14   Q. Personnel would embrace ...
  15   A. For some of the personnel, some of these directorates,
  16     they would have their own personnel support, and for
  17     others, they would have a personnel officer supporting
  18     a number of directorates. There was not enough to give
  19     one each to each one.
  20   Q. Let us change my hypothetical example and assume there
  21     is a problem which is purely confined within
  22     a particular directorate, it is not a question of
  23     a junior surgeon spotting something wrong with
  24     anaesthesia, but a junior surgeon spotting something
  25     wrong with surgery, to change the example. Might there
0010
   1     not be a danger with having separate directorates that
   2     problems would be too easily confined within their own
   3     box rather than brought to general attention?
   4   A. There could be that situation, but the aim was that
   5     people would talk together. All health care is a team
   6     delivered and we certainly would not have wished the
   7     directorates to get involved or to become chimneys of
   8     their own. If there were difficulties, then I would
   9     have expected that to be raised at the monthly meetings
  10     of Clinical Directors with the Chief Executive, or the
  11     Senior Managers meeting.
  12   Q. So if there is a problem in, to use your word, one
  13     "chimney", the way in which that becomes more widely
  14     known across the Trust depends on the relevant Clinical
  15     Director bringing the matter to the attention of the
  16     Chief Executive?
  17   A. Or raising it with the other Clinical Director, yes.
  18   Q. But it would be a rare problem, would it not, which the
  19     Clinical Director would want to share to another
  20     directorate without bringing to the attention of the
  21     Chief Executive?
  22   A. No, I do not think that is the case. I think that they
  23     will make comments, and comments have been made
  24     previously between directorates. I think that some
  25     people might have classed it as the last stage, to have
0011
   1     taken it to the Chief Executive, because they have not
   2     been able to resolve it locally.
   3   Q. Now --
   4   A. By the way, whatever was on my screen has now
   5     disappeared.
   6   Q. Let us have another screen.
   7   THE CHAIRMAN: I will bring it back, I apologise. I took it
   8     off so we could just concentrate on the question.
   9   MR MACLEAN: The system now is that there is a Director of
  10     Cardiac Services?
  11   A. Yes.
  12   Q. So this structure at the page we were looking at has now
  13     been altered?
  14   A. Yes.
  15   Q. How does paediatric cardiac surgery now fit into the
  16     directorate structure?
  17   A. Now, at this date, today?
  18   Q. Yes.
  19   A. Then all open and closed cardiac surgery and paediatric
  20     cardiology is provided through the children's services.
  21     Anaesthesia is still provided from the Directorate of
  22     Anaesthesia and radiology through radiology, and
  23     currently obviously we have a Cardiac Services
  24     Directorate in the Royal Infirmary which includes
  25     cardiology and adult cardiac surgery.
0012
   1   Q. Just looking at your witness statement at paragraph 46,
   2     page 23, in the last sentence there cardiology had
   3     previously been included in the Directorate of
   4     Medicine. Should that be adult cardiology?
   5   A. Yes, it should be.
   6   Q. The original plan was that these directorates would be
   7     given their own budgets and would negotiate their own
   8     contracts with purchasers?
   9   A. They would have their own budgets and they would be
  10     involved in the discussions with purchasers. They would
  11     be involved in the negotiation, but clearly, as a Trust,
  12     I would personally be involved in many of these
  13     discussions to make sure that we balanced financially,
  14     so they could not go off and do their own thing
  15     completely.
  16   Q. If we look at paragraph 48, just turning down, you say
  17     that individual directorates were generally involved
  18     with either attending meetings with purchasers or
  19     responding to requests. Directorates, clinicians and
  20     managers, the General Manager and the Clinical Director,
  21     were involved directly in discussions with Avon Health
  22     Authority, but for the non-Avon purchasers, the only
  23     directorates represented on a regular basis were cardiac
  24     and children's.
  25        Then there is a qualification about the Oncology
0013
   1     Director in Somerset?
   2   A. Yes.
   3   Q. Forget for a moment about cardiac and children. Why was
   4     it that the clinicians and managers would be involved in
   5     discussions with Avon Health but not with other
   6     purchasers?
   7   A. The majority of services provided by UBHT were for the
   8     local population and the purchaser for that was clearly
   9     Avon Health. The only people who would know in detail
  10     how we provided services and our capacity to provide
  11     services were the clinicians and the managers involved
  12     in those relevant areas. So we always had meetings
  13     special for each directorate with Avon Health to discuss
  14     the problems, capacity and ideas from the directorates
  15     to develop their services.
  16        So they had to be involved there.
  17        With the non-Avon purchasers, we could not -- we
  18     would have taken our clinicians and managers away from
  19     doing their job of providing services if we had included
  20     them in all of the discussions with purchasers, because
  21     there were too many. For the majority of them, they
  22     were not major suppliers of services to non-Avon
  23     purchasers, apart from cardiac and children's.
  24   Q. What was special about cardiac and children's services?
  25   A. Children's services provided services really to every
0014
   1     Health Authority in the South West region and beyond, so
   2     it went into as it is now the South Western region, so
   3     it provides services in Dorset, Wiltshire and over into
   4     Wales, and cardiac in a similar way but it did not have
   5     quite the same range as we saw yesterday. Very few
   6     patients came from Cornwall and Plymouth to Bristol, so
   7     cardiac would not have been involved in those
   8     discussions.
   9   Q. So would it follow that the General Managers of cardiac
  10     and children's services and the Clinical Director of
  11     cardiac and children's services were significantly more
  12     heavily involved in discussions with other purchasers,
  13     other than Avon, than were other General Managers or
  14     Clinical Directors?
  15   A. Yes.
  16   Q. So there would be a greater demand on their time in
  17     travelling around the region, talking to purchasers,
  18     than would be the case with others?
  19   A. Yes. You are talking about possibly 4 to 8 other
  20     meetings a year.
  21   Q. If we go over the page to page 24, paragraph 49, you
  22     say:
  23        "In the main contracts were agreed by individual
  24     directorates before they were signed by the Chief
  25     Executive."
0015
   1        Are we to draw a distinction between the phrase
   2     "agreed by" and "negotiated by"? Is what you are
   3     getting at here that the contracts for most directorates
   4     would be drawn up and would then be approved by the
   5     individual directorates before formally being signed by
   6     the Chief Executive?
   7   A. Yes. The reason for the use of the words was that, yes,
   8     they would be involved in the discussions with the
   9     purchasers, and in some context you could call that
  10     negotiating, where they would give a bit of additional
  11     volume in exchange for additional cash. But at the end
  12     of the day, with Avon in particular, you would have to
  13     broker a deal, taking into account the volumes that had
  14     been agreed for the individual directorates, but we
  15     needed to make sure we were picking up such issues as
  16     inflation, funding, changes in National Insurance and
  17     other things, that we needed to bottom out for the whole
  18     of the Trust.
  19        So at the end of the day, we would have had
  20     a high-level discussion between the Chief Executive, the
  21     Finance Director of UBHT, the Director of Operations and
  22     Avon Health's Chief Executive, Financial Director.
  23   Q. So that would be from the Trust point of view yourself
  24     and Mrs Maisey?
  25   A. Yes. We took a lead in the early 1990s on the
0016
   1     contracting.
   2   Q. And on the Health Authority side, it was then the
   3     Bristol and District Health Authority?
   4   A. Yes. It would have been Deborah Evans, Pam Charlwood,
   5     I cannot remember the name of the Chief Executive
   6     preceding Pamela Charlwood, and Bill Healing.
   7   Q. And Deborah Evans I think had the title of Contracts
   8     Monitoring Officer?
   9   A. Director of Contracting.
  10   Q. Mr Ross in his evidence last week described the
  11     directorates as being "semi-detached". He accepted,
  12     I think, that that was a fair expression -- page 21 of
  13     his evidence. Would you agree with that
  14     characterisation of the directorates?
  15   A. It was described sometimes that UBHT was like
  16     a "holding company" with individual directorates
  17     operating as elements beneath that holding company.
  18   Q. Is that another way of saying "semi-detached"?
  19   A. Yes.
  20   Q. Are those directorates more or less semi-detached now
  21     than they were in 1991?
  22   A. They are less semi-detached now. They still have
  23     responsibility for delivering their contracts and their
  24     financial targets, but the requirements on the NHS have
  25     changed over time and there is a lot more central
0017
   1     control.
   2   Q. Central control coming down from the top of the Trust
   3     management structure?
   4   A. Yes.
   5   Q. Is that a change, in your opinion, for the better or for
   6     the worse?
   7   A. I think that we needed to change the way that we managed
   8     the Trusts so that we were able to meet the changing
   9     demands of the NHS. The requirements on us to report
  10     nationally had changed quite significantly. There are
  11     very specific targets placed on the Trust now in terms
  12     such as waiting times and we needed to make sure that
  13     was managed properly.
  14   Q. What type of change, what kind of difference in approach
  15     was it that was coming through the National Health
  16     Service that necessitated these changes?
  17   A. If you look back at 1991/92, there were no rules set up,
  18     really, nationally. We had guidance about the National
  19     Health Service and what we were trying to achieve, but
  20     how we achieved it was very much left to individual
  21     Trusts. As we have moved on through the 1990s, the
  22     prescription from the centre in the issuing of executive
  23     letters, giving us direction on issues, has increased:
  24     we are getting more and more letters of direction.
  25   Q. Is that a pattern that was apparent before the change of
0018
   1     government?
   2   A. Yes.
   3   Q. What, if anything, has been the change since the change
   4     of government?
   5   A. Since the change of government obviously we have a new
   6     system, not quite the same as in 1991, but still quite
   7     radical in its effect. So we are getting more and more
   8     executive letters now than I can ever remember, and
   9     a lot more targeted investment that we have to respond
  10     to.
  11   Q. Is one of the effects of those changes that acute Trusts
  12     across the country now have more similar structures than
  13     they did back in 1991?
  14   A. I am sure there are a lot of similarities between the
  15     structures. I think some of it depends on how your
  16     facilities are structured as well, but, yes, there is
  17     a lot of similarity now. I am not quite sure how much
  18     that has changed now from the early 1990s, because
  19     I believe then that most people had gone down the
  20     clinical directorate route.
  21   Q. Is it still the case that the General Manager of the
  22     Directorate is accountable first and foremost to the
  23     Clinical Director or is there now a more direct line
  24     between General Manager of the Directorate and Chief
  25     Executive of the Trust?
0019
   1   A. General Managers are still accountable to the Clinical
   2     Directors. I think there is a stronger link between the
   3     Chief Executive and the Clinical Directors, as we have
   4     had to, and there is a strong link with General
   5     Managers. There has to be a strong link.
   6   Q. Let us look, then, back at who was who in the UBHT at
   7     the start of Trusts. If we go, please, to UBHT 23/671,
   8     this is the note of a meeting, as opposed I think to
   9     minutes of a meeting, of the prospective members and
  10     officers of the United Bristol Healthcare Trust held on
  11     7th December 1990. We see your name there.
  12        If we go to 672, if we just scan down:
  13        "Mr Graham Nix, the Financial Manager, commented
  14     that the United Bristol Healthcare Trust was one of 14
  15     out of 56 awarded Trust status earlier this week."
  16        So Trust status had just been confirmed and it was
  17     going to go live from April 1991?
  18   A. Yes.
  19   Q. At the foot of the page:
  20        "Mr Christopher Dean Hart, Chairman of the
  21     Hospital Medical Committee, commented that what Mr Nix
  22     had said made it easier for him to commend Trust status
  23     to his colleagues. They were at the forefront with the
  24     public and were the most expensive employees ...(673) Their
  25     first consideration was for the quality of care they
0020
   1     gave and secondly for costs. The medical staff are
   2     considerably influenced by the advice they receive from
   3     the learned Royal Colleges and their Trade Union, the
   4     BMA."
   5        So the Trust having been confirmed, the inaugural
   6     board meeting, I think, took place on 2nd January 1991.
   7     That is UBHT 23/603. We see the non-executive directors
   8     are named on the left-hand side and then the executive
   9     directors of the Trust are the first five names on the
  10     right-hand side, going down to Mr Stone.
  11   A. The Executive Directors with voting rights are the first
  12     five.
  13   Q. Yes, I think there had been a debate as to whether the
  14     final voting member should be Mr Stone as Personnel, or
  15     Mr Boardman as Development. In the end, they both went
  16     to Mr Stone?
  17   A. Yes.
  18   Q. This really reflects paragraphs 34 to 38 of your
  19     statement. We need not, I think, go into it in any
  20     greater detail. If we look at UBHT 296/009, sorry to
  21     inject a little law into proceedings, that is the
  22     statutory instrument, that is the Establishment Order
  23     for the UBHT, and we see that it was made on
  24     4th December 1990. It came into force on
  25     21st December. If we scan down, 2:
0021
   1        "There is hereby established an NHS Trust which
   2     shall be called the United Bristol Healthcare National
   3     Health Service Trust."
   4   A. Yes.
   5   Q. If we look over the page (10), the functions at the top of
   6     the page:
   7        "To own and manage hospital accommodation ...
   8     at the Bristol Royal Infirmary" and associated
   9     hospitals. There was to be a Chairman, paragraph 4(1),
  10     5 non-executive directors and 5 executive directors?
  11   A. Yes.
  12   Q. The operational date was to be 1st April 1991,
  13     paragraph 5(1).
  14        That was the legal green light for the Trust. You
  15     were at this time the acting Treasurer of the Health
  16     Authority following the departure of Mr Parr?
  17   A. Yes.
  18   Q. If we go in your witness statement -- we do not need to
  19     go to it. Your witness statement explains that the main
  20     players in the Trust were the Chief Executive, John
  21     Roylance, the Personnel Director, Ian Stone, you were
  22     the Director of Finance, Mr Wisheart was the Medical
  23     Director replacing Mr Dean Hart who was initially
  24     Medical Director?
  25   A. That was after the first 12 months of Trust status.
0022
   1   Q. Yes. Mrs Maisey was Director of Operations, and
   2     Mr Boardman we have seen was in charge of Development?
   3   A. Yes.
   4   Q. The Health Authority at the same time had obviously
   5     changed its structure in response to the
   6     purchaser/provider split. If we go to WIT 38/79, and
   7     turn it round, that is the structure, is it not? That
   8     is what I think you had in mind a moment or two ago. We
   9     see it is dated on the left-hand side 10.4.91.
  10   A. Yes.
  11   Q. So this would be the structure of the Health Authority
  12     at the inception of the Trust, and the part of this
  13     which is relevant for our purposes, we have the District
  14     General Manager acting, because Dr Roylance has gone off
  15     to be Chief Executive of the Trust?
  16   A. Yes.
  17   Q. The Treasurer was Mr Healing, so he would be your, as it
  18     were, opposite number?
  19   A. Yes. He was the Finance Director of Frenchay and he was
  20     appointed I think in March 1991.
  21   Q. And the other people relevant for our purposes is
  22     probably Miss Evans?
  23   A. Yes.
  24   Q. Whose title was Director of Contracting?
  25   A. Yes.
0023
   1   Q. Can I go back in time a little, UBHT 249/1, this is
   2     a meeting of the Health Authority on 25th February
   3     1991. We see that you attended this because you were
   4     a member of the Health Authority?
   5   A. Yes.
   6   Q. And various other familiar names either as observers or
   7     attenders. If we scan down a little under "Chairman's
   8     remarks", Mr Bill Healing had been appointed to the post
   9     of Director of Finance?
  10   A. So it is February not March, as I said just now.
  11   Q. If we go, please, to page 3, I think the bottom of the
  12     page:
  13        "The Chairman reported that Professor Stirrat..."
  14     Who was he, or is he?
  15   A. The Professor of Obstetrics and Gynaecology at
  16     St Michael's Hospital, a University employee.
  17   Q. "... had written to say that he had been completely
  18     reassured that the quality of the surgery involved in
  19     the waiting list initiative was satisfactory following
  20     his comments in the last meeting. Mr Wisheart reported
  21     that a thorough (4) investigation had taken place and not
  22     a shred of evidence had supported Professor Stirrat's
  23     informant."
  24        Do you remember the context of that discussion?
  25   A. No. Is it possible to go back to the previous minutes?
0024
   1   Q. Not at the moment, I am afraid. You do not recall the
   2     context of that discussion?
   3   A. I am sorry, no.
   4   Q. But it would seem at all events as though Professor
   5     Stirrat had put something in writing and Mr Healing had
   6     responded?
   7   A. It seems it was raised at the previous meeting.
   8   Q. The Trust obviously has standing orders and standing
   9     financial instructions as well?
  10   A. Yes.
  11   Q. I do not want to dwell on those too much, but can I just
  12     go briefly to UBHT 8/730?
  13        These are the standing financial instructions and
  14     if we look at the bottom of the page, this version
  15     actually is the revision from 1994. Perhaps you can
  16     help me as we go along as to the extent to which there
  17     is any material change since 1991?
  18   A. The standing financial instructions, very little. We
  19     used the Health Authority financial instructions for the
  20     first three months, and then I revised them and they
  21     basically stayed as written until 1994. Then they have
  22     been amended each year since, just marginally.
  23   Q. That is very helpful. Can we go to 732, paragraph 1.5?
  24        Paragraphs 1.5 to 1.9 explain your role, do they
  25     not? Perhaps you would just have a look through them.
0025
   1   A. Yes. I do not know them off by heart, but yes.
   2   Q. Can we go to 734? 3.3 to 3.5:
   3        "Service budgets are to be compiled by managers
   4     within guidelines and policies set by the Board." It is
   5     your job to co-ordinate the preparation of the overall
   6     budget within the total income received by the Trust?
   7   A. Yes.
   8   Q. And you are the person who requires officers to provide
   9     the statistic and other information for comparing
  10     budgets and forecasts?
  11   A. Yes.
  12   Q. "The Chief Executive can delegate the management of
  13     budgets for defined services to the officers responsible
  14     for the performance of those services", so that would be
  15     the Clinical Director?
  16   A. Yes.
  17   Q. And obviously they are to exercise control of their
  18     budgets in accordance with the rules.
  19        If we go to 736, 4.2 to 4.4, your job is to
  20     prepare, certify and submit the annual accounts which
  21     statute imposes an obligation on the Trust to send to
  22     the Ministry?
  23   A. Yes.
  24   Q. You submit returns as the Secretary of State demands?
  25   A. Yes.
0026
   1   Q. Then section 21 of these financial instructions deals
   2     with standards of business conduct.
   3        Can we go to 745 and can we go on a bit to 765?
   4     Keep going, please.
   5        Page 8/772, "Standards of Business Conduct". If
   6     we scan down that page and go over a couple of pages,
   7     please, to 774, the foot of the page, and again over the
   8     page (775), please, 21.17 and 21.18, "Commercial
   9     in-confidence":
  10        "Staff should be particularly careful of using or
  11     making public internal information of a commercial
  12     in-confidence nature particularly if its disclosure
  13     would prejudice the principle of a purchasing system
  14     based on fair competition."
  15        Then 21.18, perhaps you would read that to
  16     yourself.
  17        Are those the rules that have applied to
  18     commercial in-confidence matters for employees of the
  19     Trust since April 1991?
  20   A. Yes.
  21   Q. And those are to be read, are they not, alongside the
  22     guidance given by central government about the so-called
  23     "whistle-blowers' charter"?
  24   A. Yes.
  25   Q. Can I turn, then, to supra-regional services, and I hope
0027
   1     fairly briefly. You deal with that in your witness
   2     statement at 106/5. We need not go to that. Can we go
   3     to UBHT 278/579? This is data which I think you
   4     compiled as long ago as 1984, I think it is. If we
   5     could just see the whole page, please, we see the
   6     handwriting at the bottom of the page. Is that yours?
   7   A. Yes.
   8   Q. If we just highlight that, the third asterisk:
   9        "Information supplied by Mr Wisheart's secretary,
  10     21.5.84."
  11        If we scan up the page again, we will see where
  12     that comes from.
  13   A. Yes.
  14   Q. It comes from the figure 3, does it not: number of
  15     operations performed, open heart, actual, 1983 to 1984
  16     was 3?
  17   A. Yes.
  18   Q. That is on open heart surgery, on under 1 year old
  19     children?
  20   A. Yes, at the BRI.
  21   Q. And the estimate for 1984 to 1985, 12 to 20, where would
  22     that come from?
  23   A. Mr Wisheart.
  24   Q. From the same source as footnote 3?
  25   A. Yes. It may well have included the discussion with Hyam
0028
   1     Joffe.
   2   Q. The cardiologist?
   3   A. Yes.
   4   Q. Can you help us with the handwriting, "7 days, LOS"?
   5   A. Length of stay, then to BCH, so I must have asked how
   6     long would these children remain in hospital because
   7     I would have had to have created costs, and that was the
   8     data I was given.
   9   Q. We will see that in just a moment. In your statement
  10     you refer to the first document you had on file as being
  11     one of 17th April 1984 which refers to Bristol having
  12     already been designated a supra-regional centre.
  13        Can you for your part shed any light on why
  14     Bristol was originally designated?
  15   A. I am sorry, no.
  16   Q. You were not involved in that?
  17   A. No. I had a copy of the letter from the Regional Health
  18     Authority asking for information.
  19   Q. Were you aware of any application having been made to
  20     the Department of Health for supra-regional status to be
  21     granted to Bristol?
  22   A. Not for neonatal and infant cardiac surgery. I can
  23     recall working with a number of other groups to make
  24     applications in future years, but not for this one.
  25   Q. When such applications were made, were they the sort of
0029
   1     applications that you had an input into?
   2   A. Yes.
   3   Q. So if there had been an application in about 1983 for
   4     supra-regional status, what type of financial input
   5     would there have been and from whom?
   6   A. Well, I joined Bristol & Weston Health Authority in June
   7     1983. The person I took over from for the expansion of
   8     cardiac surgery for the first 100 cases from 275 to 375
   9     was a gentleman called Mr John Light, so whether he had
  10     an involvement in it, I do not know, but I do not
  11     certainly recall personally being involved.
  12   Q. I know, Mr Nix, that you have kept copious files, for
  13     which we are most grateful, but so far as you are aware,
  14     there is nothing on file relating to an application for
  15     designation as a supra-regional centre?
  16   A. No. There is one file with all the supra-regional
  17     documents in for the Finance Department and there is
  18     nothing prior to that letter, I mentioned in my
  19     statement.
  20   Q. That letter I think is 17th April 1984. Its reference
  21     is UBHT 278/577. Do you suspect or know that there was
  22     an application, a formal application, made to the
  23     Department of Health?
  24   A. I do not know. I think that supra-regional services,
  25     these were probably the first ones that were designated,
0030
   1     I assume, and therefore whether or not people were asked
   2     for an application or not, I am not clear. After that,
   3     there was a proper application system and we would have
   4     had a Working Group working on it.
   5   Q. Certainly those who would be involved in an application
   6     for designation as a supra-regional centre for neonatal
   7     and infant surgery would include at the very least
   8     paediatric cardiologists and the paediatric cardiac
   9     surgeons?
  10   A. Yes.
  11   Q. So perhaps we might more usefully ask them?
  12   A. Yes.
  13   Q. Can I go to UBHT 62/49?
  14        This is your estimate of neonatal and infant
  15     cardiac surgery expenditure for 1983/84. That is your
  16     writing again, is it not?
  17   A. Yes.
  18   Q. If we look down the page, please, to the Bristol Royal
  19     Infirmary, three patients during 1983, length of stay
  20     varied from 3 to 9 days?
  21   A. Yes.
  22   Q. And the operating times were all between three and
  23     four hours?
  24   A. Yes.
  25   Q. So the prices that you calculated would be based upon an
0031
   1     average taken from those three cases and the operating
   2     times from the previous year; that is all you had to
   3     work on?
   4   A. That is all I had, yes. Can I say that the figure in
   5     the bottom right-hand corner of œ705,000 was
   6     over-estimated and it was recalculated on subsequent
   7     pages within the document, because the length of stay
   8     was over-estimated. That is not that length of stay,
   9     which is clearly actual, but some of the others.
  10   Q. I think this estimate was based on 3 and a half hours
  11     operating time?
  12   A. Yes.
  13   Q. So that type of information would have come from the
  14     surgeon's log or from the surgeons themselves, as to
  15     operating time?
  16   A. Yes, or from the theatre register. I cannot remember
  17     which.
  18   Q. The Regional Health Authority every year would send
  19     forms to you to be filled in for onward submission to
  20     the Supra Regional Services Advisory Group?
  21   A. Yes.
  22   Q. And I think we mentioned Mr Joomun yesterday?
  23   A. Yes.
  24   Q. He was the District Statistical Officer and for example
  25     in 1985, you passed the form on to him and asked him to
0032
   1     pull together the data?
   2   A. Yes. Well, various. I would always want the forms to
   3     come back to me so as I could check from year to year
   4     and have a discussion with Mr Wisheart and Dr Joffe
   5     about their estimates for -- the form required actual
   6     for the previous year, estimate for the year you were in
   7     and a forecast for the future year, which clearly
   8     Mr Joomun could not do.
   9   Q. Was there any difficulty in obtaining the necessary
  10     information?
  11   A. Yes.
  12   Q. Why?
  13   A. We had to get people to concentrate on it.
  14   Q. Which people?
  15   A. Both to get the information out from Mr Joomun and to
  16     create time to see Mr Wisheart and Dr Joffe.
  17   Q. Can we can to UBHT 278/473.
  18        This is a memo from Dr Baker, who was the District
  19     Medical Officer, I think, to you?
  20   A. Yes.
  21   Q. If we just scan down and pick it up in the paragraph now
  22     at the top of the page:
  23        "There is an additional central pre-emption of
  24     œ15,000 ... the letter contains advice with regard to
  25     the capital implications of supra-regional services and
0033
   1     allows for applications to be made for such capital
   2     allocations for the financial year 1987/88."
   3        Just pausing there, as you understand it, the
   4     position was that in the early days of supra-regional
   5     services, only revenue funding not capital funding was
   6     available; is that right?
   7   A. No. I cannot recall whether there was capital in the
   8     early days. All of my submissions were related to
   9     revenue. Whether there was any capital, I cannot recall
  10     that, but clearly it has come into play here.
  11   Q. It is certainly available from 1987/88?
  12   A. Yes.
  13   Q. "Dr Baker said it may be we have missed the boat having
  14     committed capital at the Children's Hospital for the
  15     cardiological aspects of neonatal and infant cardiac
  16     surgery."
  17        That is a reference to the cath' lab?
  18   A. Yes.
  19   Q. "But arguably some part of the capital requirement for
  20     the cardiac surgery developments in the BRI could be
  21     made in respect of the neonatal and infant workloads."
  22        He suggests there might be liaison with the
  23     regional treasurers and planners.
  24        Do you remember if that was followed up?
  25   A. I would imagine it would be, but from Bristol & Weston
0034
   1     Health Authority's point of view, the Regional Health
   2     Authority had provided the capital and revenue to us to
   3     allow this development to proceed, so the key here,
   4     really, is can the region get any of its money back that
   5     it has invested from the region's allocation from the
   6     supra-regional system? I am sure we must have had
   7     a discussion about that once the issue had been raised.
   8   Q. Do you remember if any application for capital funding
   9     was ever made by Bristol to the Supra Regional Services
  10     Advisory Group?
  11   A. I did not think we had ever made a submission, but
  12     I have subsequently found out that a discussion and an
  13     outline submission was made in June 1992.
  14   Q. What was the outcome of that?
  15   A. We did not get any capital, so I assume that it was
  16     rejected in some way.
  17   Q. It was rejected, I think, because the bid was
  18     incomplete?
  19   A. Well, up until Friday evening of last week, I was not
  20     aware that we had made a submission. There were no
  21     papers in any of my files related to this yet you had
  22     mentioned something to me and I spoke to Kate Orchard,
  23     the Manager of Cardiac, and she said she was asked about
  24     it at the GMC, and on Friday I spoke to Mr Wisheart and
  25     asked did he know anything about it, and on Friday
0035
   1     evening I saw a copy of a paper that had been submitted
   2     in 1992 -- in fact I saw two papers. The first was one
   3     that I had written which was what work would need to be
   4     undertaken to make a submission, and that was dated
   5     9th June, and then, about a fortnight later, the very
   6     short paper had been submitted. It was sent down under
   7     a compliments slip from Dr Joffe and on that compliments
   8     slip it indicated that Mr Owen had suggested that an
   9     application should be made and that the application that
  10     had been sent in was an interim statement. I do not
  11     recall being involved. I cannot remember anything about
  12     it, and there is nothing on the files, but clearly, the
  13     document is not extensive in its content.
  14   Q. Just unpicking some of that, would it surprise you that
  15     a bid for capital funding had been made to the Supra
  16     Regional Services Advisory Group in 1992 when you were
  17     Finance Director of the Trust without you knowing
  18     anything about it?
  19   A. Yes. Or for me to not recall doing it, or have anything
  20     on file, I find surprising.
  21   Q. Having now learned a little more about the situation,
  22     are you satisfied that you did not in fact have anything
  23     to do with the application that was made?
  24   A. I know that I wrote the paper, because my name is on the
  25     bottom. This is the paper which said what we would need
0036
   1     to do to make a proper application. But I do not recall
   2     anything to do with the submission that was actually
   3     made. It was in effect committing the Trust to putting
   4     capital into a scheme. I would certainly have recorded
   5     it if the Trust Board had agreed to commit capital to
   6     this scheme, and it certainly did not.
   7   Q. You have seen the paper submitted by Dr Joffe and I have
   8     not, and I do not think the Inquiry has.
   9   A. Well, I had not until Friday evening, and at that time
  10     I had not gone through the files of the papers that had
  11     been suggested you might be referring to today, so I was
  12     not sure anything was in there or not, so I did not ask
  13     for a copy.
  14   Q. You were shown the paper by Mr Wisheart last week?
  15   A. Yes, I went to his home on Friday evening.
  16   Q. Was the document handwritten by Dr Joffe, or typed and
  17     signed by Dr Joffe?
  18   A. No, it was a typed document. It was a handwritten
  19     compliments slip.
  20   THE CHAIRMAN: May I interrupt just for a second? You said
  21     the Inquiry has seen it or has not seen it?
  22   MR MACLEAN: I have not myself seen it. We are checking
  23     whether the Inquiry has it on the database.
  24   A. I am sorry, Chairman, it was because I was... This was
  25     raised with me and I could not recall it as to why
0037
   1     I actually went investigating to see whether I could be
   2     helpful today.
   3   MR MACLEAN: I myself was first aware of this document
   4     yesterday morning when Mr Nix mentioned it. We have not
   5     yet uncovered whether we have, but we do not obviously
   6     have it.
   7   THE CHAIRMAN: Thank you. Forgive me for interrupting.
   8   MR MACLEAN: Was there any other application for capital
   9     funding made before 1992?
  10   A. Not that I am aware of, that I can recall.
  11   Q. You suggested in your answer earlier that Mr Owen had
  12     apparently, so you understand, suggested that the
  13     application might be made?
  14   A. Yes, I believe that was actually written on
  15     a compliments slip from Dr Joffe.
  16   Q. So it would appear, would it, that Mr Owen had suggested
  17     that to Dr Joffe, and perhaps to Mr Wisheart?
  18   A. Certainly to Dr Joffe.
  19   Q. Do you know when that was suggested by Mr Owen?
  20   A. I am sorry, no.
  21   Q. But Dr Joffe's --
  22   A. The inference would be in 1992.
  23   Q. Do you know when in 1992?
  24   A. No. I know that I clearly had done some work on writing
  25     this paper, which is a list of issues to be considered
0038
   1     in June of 1992.
   2   Q. So that was June 1992?
   3   A. Yes.
   4   Q. And the application was made after that?
   5   A. Yes; a couple of weeks. The document itself is dated.
   6   Q. Did you ever meet Mr Owen at any stage?
   7   A. I cannot remember meeting Mr Owen. I can remember
   8     meeting Mr Angilley.
   9   Q. And Mr Angilley was the Administrative Secretary of the
  10     Supra Regional Services Advisory Group?
  11   A. Yes, for a number of years.
  12   Q. And he was subsequently replaced by Mr Owen?
  13   A. Yes.
  14   Q. Do you think that, looking back on it, opportunities
  15     were available for applications to be made for capital
  16     funding to the Supra Regional Services Advisory Group in
  17     the late 1980s?
  18   A. Clearly there were, because of the paper from Dr Baker,
  19     yes.
  20   Q. Can you shed any light on why an application was not
  21     made until the last year in which -- or to take effect
  22     in the last year in which neonatal and infant cardiac
  23     surgery was designated?
  24   A. I can offer some explanations, but I cannot do more than
  25     that, which would be to say that clearly the
0039
   1     organisation was receiving capital from the Regional
   2     Health Authority and was on a development programme that
   3     had been agreed which was quite substantial.
   4        That development has been completed and there was
   5     clearly a time for an element of consolidation, which
   6     occurred, but I cannot recall any discussions about
   7     should we or should we not make applications.
   8   Q. Can you think of any reason why an application should
   9     not have been made? Apart from the cost of filling in
  10     the form and the postage stamp, there was no cost to the
  11     Health Authority, or related to the Trust?
  12   A. The cost would have been in assessing whether or not it
  13     was feasible to achieve something, calling the Working
  14     Party together, working on that application as well as,
  15     as you say, the sheet of paper and the postage stamp.
  16   Q. But there were working parties working anyway on the
  17     development of cardiac services in Bristol and it was
  18     hoped money was going to come from the Regional Health
  19     Authority to fund that?
  20   A. Yes.
  21   Q. So the marginal cost of also asking the Supra Regional
  22     Services Advisory Group for some money would have been
  23     minimal, would it not?
  24   A. Yes.
  25   Q. Let us just go back to Dr Baker's letter, which I think
0040
   1     we still have on the screen. He says the letter, that
   2     is the letter he has had about the supra-regional
   3     funding, makes request for financial and workload data
   4     from the service to be returned by June 1986.
   5        Until that time, that task had fallen to you and
   6     Mr Joomun?
   7   A. Yes.
   8   Q. He says "It may be appropriate for the matter now to be
   9     in the hands of the General Manager for the Central
  10     Unit", that was Mr Watson at the time?
  11   A. Yes.
  12   Q. And the General Manager for the children's surgery?
  13   A. Yes.
  14   Q. "Perhaps you would let me have your comment on these
  15     matters. I think it is important that we get the right
  16     managers to accept the right responsibilities in the
  17     future! However we must protect our own anxieties that
  18     the appropriate financial and workload data may not be
  19     forthcoming."
  20        What were those anxieties that you shared with
  21     Dr Baker?
  22   A. I would want to make sure that the data was consistent
  23     from year to year, and clearly, I would have wanted to
  24     have had a strong handle on any financial submissions
  25     that were made.
0041
   1   Q. Was the suggestion by Dr Baker that it might be
   2     appropriate to put the matter in the hands of the Unit
   3     General Manager and the children's sub-unit General
   4     Manager in fact taken up?
   5   A. I would agree that the Central Unit General Manager and
   6     the General Manager for the Children's Unit needed to
   7     own what was being submitted. That did not necessarily
   8     mean that they had to do the work to create that data.
   9     I expect they were involved after this letter, but ...
  10   Q. Can we see UBHT 278/390? This is a typical example, is
  11     it not, of the expenditure and workload information
  12     return to the Supra Regional Services Advisory Group
  13     which was done annually?
  14   A. Yes.
  15   Q. And the information and workload and expenditure was
  16     used as a basis for the revenue allocation the following
  17     year?
  18   A. Yes.
  19   Q. You say in your statement at WIT 106/6 that Bristol was
  20     visited by the Department of Health and later by the
  21     National Health Service Management Executive on a number
  22     of occasions?
  23   A. Yes.
  24   Q. I think it is their paragraph 10. You mentioned that
  25     you met Mr Angilley. Do you recall who else from the
0042
   1     Department of the Executive was involved in those
   2     visits?
   3   A. No, not by name, because any dealings I had were with
   4     Mr Angilley. My memory for names is not wonderful.
   5   Q. We have seen then that the amount of money you got from
   6     the Supra Regional Services Advisory Group was
   7     a straightforward multiplication of the cost by the
   8     number of the operations done?
   9   A. Yes -- not just operations: echocardiograms, cardiac
  10     cath's, outpatient attendances.
  11   Q. Procedures?
  12   A. Procedures, yes.
  13   Q. So the more procedures one did, the more money would be
  14     received in the following year, broadly?
  15   A. It was not the number that you did in the current year;
  16     it was about what your estimates were for the growth in
  17     the following year. You could not do the work until you
  18     actually had the money, so it was about what your
  19     estimates were.
  20   Q. If one's numbers were over a period of time to go up,
  21     then the amount of money would go up accordingly?
  22   A. Yes.
  23   Q. And so as the Treasurer or Assistant Treasurer at the
  24     time, you would have known that were the numbers to go
  25     up the income for the Health Authority would also go up?
0043
   1   A. Yes.
   2   Q. Were you ever aware -- I think we touched on this
   3     yesterday -- of these visits leading to any express
   4     encouragement to perform more neonatal and infant
   5     cardiac procedures, particular operations, at Bristol?
   6   A. No.
   7   Q. If there had been any encouragement in any of these
   8     visits and somebody from the Department of Health had
   9     said "I am encouraging you, Bristol, to do more
  10     operations", how would that encouragement have been
  11     followed through?
  12   A. Certainly we would have had a discussion about how we
  13     might achieve higher numbers.
  14   Q. How might you have done?
  15   A. As Financial Director, you are always looking for
  16     mechanisms to bring more cash into your organisation to
  17     allow the clinicians to do what they wished to do.
  18   Q. Of course.
  19   A. The system we were operating was very much reflecting
  20     what was happening within the organisation rather than
  21     from my point of view of doing anything proactive about
  22     it.
  23   Q. Were you ever aware that those outside of Bristol, in
  24     the Supra Regional Services Advisory Group, or those
  25     advising the Advisory Group, thought that the numbers of
0044
   1     neonatal and infant operations at the BRI was too low?
   2   A. No, I do not believe so. In some of these areas it is
   3     getting difficult to recall what I knew then and what
   4     I know now, because since 1995 I have been -- there are
   5     not many days that go by without me having something to
   6     deal with to do with cardiac surgery, paediatric cardiac
   7     surgery, but I cannot recall anything at that time
   8     related to that sort of drive.
   9   Q. The revenue and workload information we have just looked
  10     at was just that: it was concerned with numbers and
  11     money?
  12   A. Yes.
  13   Q. At the General Medical Council on Day 58 -- I think the
  14     reference is page 54 -- you were asked about the
  15     information gathering process for supra-regional
  16     services. I do not think we have this scanned in, but
  17     can I just remind you of the question?
  18        You were asked:
  19        "So you would be obtaining information from the
  20     clinicians for an application for supra-regional
  21     status?"
  22        You said:
  23         "Yes: every year we had to make a return of what
  24     we had spent, how many cases we had done both for
  25     inpatients and outpatients, and with the help of
0045
   1     Dr Joffe, Mr Wisheart and others we had to give
   2     a forecast for the following year."
   3   A. Yes.
   4   Q. You were asked:
   5        "It was largely quantitative rather than
   6     qualitative?"
   7        You replied:
   8        "My side of that, yes."
   9   A. Yes.
  10   Q. But in fact there was no other side which was
  11     qualitative, was there?
  12   A. I do not believe that any returns were sent to the
  13     supra-regional services that I am aware of, no.
  14   Q. There were no qualitative returns sent to the Supra
  15     Regional Services Advisory Group?
  16   A. Not that I was involved with.
  17   Q. Certainly not by you?
  18   A. No.
  19   Q. And so far as you are aware, not by anybody else,
  20     either?
  21   A. No.
  22   Q. In due course there were contracts drawn up between each
  23     supra-regional centre in the NHS Management Executive
  24     for supra-regional services?
  25   A. Yes.
0046
   1   Q. And in late 1990, I think as you say at page 7 of your
   2     witness statement, you were involved in discussions
   3     about the contract.
   4        If we go, please, to UBHT 64/73, this is called
   5     draft 2 of the contract?
   6   A. Yes.
   7   Q. I am not sure that we have draft 1. Whose writing is
   8     that in the annotations there, do you know?
   9   A. Ian Cameron's, who works for me within the Trust.
  10   Q. So the annotation on the left-hand side says "discussed
  11     13th December 1990". That is Mr Cameron, first of all?
  12   A. Yes.
  13   Q. Then you?
  14   A. Yes.
  15   Q. Mr Wisheart?
  16   A. Yes.
  17   Q. Dr Joffe?
  18   A. Yes.
  19   Q. And Dr Baird?
  20   A. No, I would imagine that is Ian Barrington, General
  21     Manager of Children's Services, I would think.
  22   Q. And three people, unidentified, from the Department of
  23     Health?
  24   A. Yes.
  25   Q. Do you remember who they were? Might they have included
0047
   1     Mr Angilley and Dr Halliday?
   2   A. Yes.
   3   Q. Do you remember who the third person was?
   4   A. No.
   5   Q. If we go, please, to page 76, clause 11:
   6        "Quality: the unit will ensure that the quality of
   7     the service is clinically and socially satisfactory,
   8     cost-effective and will seek constantly to improve it.
   9     It will regularly monitor all relevant aspects of the
  10     service and make the results available to the
  11     purchaser. The variables to be monitored, the methods
  12     to be employed and the results will be the subject of
  13     regular discussion with the purchaser. Examples of
  14     improvements which have contributed to better patient
  15     care should be included in the annual report."
  16        Apart from the workload and costs type of return
  17     we have looked at an example of, were you involved in
  18     making any other results available to the Supra Regional
  19     Services Advisory Group?
  20   A. No.
  21   Q. Or the National Health Service Management Executive?
  22   A. No.
  23   Q. Were you a party to any of the promised regular
  24     discussions with the purchasers?
  25   A. From what I recall, they came once a year, but from
0048
   1     1991/92 onwards other people were involved rather than
   2     myself.
   3   Q. Which people would be involved in those discussions?
   4   A. I might have a finance person there -- another finance
   5     person rather than me doing it personally.
   6   Q. But that was the regular annual visit that had always
   7     taken place?
   8   A. Yes. I did not think there was any -- I know there was
   9     no change from our point of view.
  10   Q. Can we go back to page 74? We see the whole page, first
  11     of all. If we go to the middle of the page, there is
  12     a clause there:
  13        "Reduced activity ..."
  14        This is about what is going to happen under the
  15     contract if fewer operations are done than anticipated,
  16     right?
  17   A. Yes.
  18   Q. The second paragraph of 9.3.2:
  19        "If the unit wishes to reduce the indicative
  20     volumes for any reason, prior agreement of the purchaser
  21     must be obtained and any change in the funded value of
  22     the agreement negotiated by the parties to the
  23     agreement."
  24   A. Yes.
  25   Q. Somebody, Mr Cameron, perhaps, has put a line through
0049
   1     that?
   2   A. As being unacceptable to us.
   3   Q. The writing on the left-hand side, is that Mr Cameron's
   4     as well?
   5   A. Yes.
   6   Q. That says:
   7        "Occupied bed days, significantly more than other
   8     centres."
   9   A. Yes.
  10   Q. So that means that the under ones at Bristol were in
  11     hospital for longer than the under ones in other
  12     centres?
  13   A. Yes.
  14   Q. Do you remember any discussion of that fact?
  15   A. No.
  16   Q. Why should a line have been put through that part of the
  17     clause as being unacceptable to Bristol?
  18   A. Because, I mean, for us we would want to keep some
  19     stability in the funding coming into the Trust.
  20   Q. If we go back to 76, please, to clause 11, just looking
  21     at the last couple of sentences, variables are to be
  22     monitored; the results will be the subject of regular
  23     discussion with the purchasers; examples of
  24     improvements should be included.
  25        Can we split the screen and as well as that page
0050
   1     have DOH 4/4?
   2        This is, I hope, the final version of this
   3     contract. We will not go back to the beginning of it,
   4     if you do not mind.
   5        Can you just highlight paragraph 11?
   6        What is missing, I think, are the last two
   7     sentences from the right-hand side:
   8        "Examples of improvements which have contributed
   9     to better patient care should be included in the annual
  10     report."
  11        That does not appear in the final version of the
  12     contract?
  13   A. No.
  14   Q. And the last sentence, "A check-list of quality
  15     measures, some of which may be applicable to the service
  16     being attached at Appendix B", does not apply either?
  17   A. No.
  18   Q. What we do have is that the purchaser, the Department of
  19     Health in this context, accepts the quality standards
  20     agreed with the unit's major participants, the Bristol
  21     & Weston Health Authority?
  22   A. Yes.
  23   Q. So the Department of Health is saying, in effect,
  24     "Whatever deal you have done with your major purchaser
  25     will be the standard to apply for this service as well"?
0051
   1   A. That is the arrangement that we pushed through with all
   2     purchasers, because it would not have been manageable to
   3     have quality standards agreed with every purchaser that
   4     we had. So the drive was to make sure that the service
   5     specification and standards were adopted by all
   6     purchasers, i.e. the Avon Health Bristol and districts
   7     were adopted by all purchasers.
   8   Q. Do you remember any significant debate on that from the
   9     Department of Health, or were they content to go along
  10     with it?
  11   A. No, that was a line that we held with all purchasers,
  12     bearing in mind that at some stage we actually reached
  13     nearly 600 purchasers.
  14   Q. Let us go back to the document on the right-hand side,
  15     please. We can take away the other one. Clause
  16     12: "Information". Are those annotations all the same
  17     writing?
  18   A. Yes.
  19   Q. Still Mr Cameron?
  20   A. Yes.
  21   Q. "Quarterly review statements to be submitted to the NHS
  22     Management Executive --
  23   A. We did not submit quarterly statements to the NHS
  24     Management Executive, as far as I am aware.
  25   Q. No. This is a draft, of course?
0052
   1   A. Right.
   2   Q. "Region of residence and source of referral of all
   3     patients", Mr Cameron has written "probably be deleted.
   4     They get info through other channels"?
   5   A. Yes.
   6   Q. The overall comment, perhaps, of the annotator,
   7      "Summary...", I cannot read the next word, "not too
   8     much detail required"?
   9   A. Yes.
  10   Q. Was that your impression as well, that the contracts
  11     with the Supra Regional Services Advisory Group were not
  12     requiring too much detail from the provider unit?
  13   A. Yes. Some contracts would have wanted a patient data
  14     set for every individual patient.
  15   Q. If we go to page 78, please, this is Appendix B to the
  16     draft contract. The first sentence:
  17         "The NHS Management Executive recognise that as
  18     the unit currently provides quality care."
  19        What was that recognition based on, so far as you
  20     are aware?
  21   A. I do not know.
  22   Q. Did a similar sentence appear in all of the providers'--
  23     if I can use that word, we are just a little bit before
  24     Trusts -- contracts? Did you always get purchasers to
  25     sign up to a recognition that you were currently
0053
   1     providing quality care?
   2   A. I would not have expected a statement like that to have
   3     appeared, no, but I would have expected them to --
   4     I would have thought that we did provide quality care,
   5     yes, but I would not have expected it to be stated in
   6     a contract. This is a Department of Health contract,
   7     not ours.
   8   Q. Yes. Are you aware of the contents of the Department of
   9     Health contract with other centres?
  10   A. No.
  11   Q. So you cannot comment on whether that sentence would
  12     appear, as it were, in a standard form?
  13   A. No.
  14   Q. Perhaps we should just scan down the quality check-list
  15     while we are here?
  16   A. Presumably the Department of Health had files with their
  17     papers in it.
  18   Q. We have asked the Department of Health for the relevant
  19     files. We are not expecting to find those. Can we just
  20     have a look at the full page, please?
  21        We see that the quality check-lists -- it is a bit
  22     small now, but it includes, for example, if we look
  23     towards the bottom of the page:
  24        "9. Providing appropriate information and advice
  25     to patients and families ...
0054
   1        12. Clinical audit from outcome morbidity and
   2     mortality from other appropriate variables ..."
   3        If we go finally under this section to DOH 4/1,
   4     this is the first page of the final version of the
   5     contract. We looked at clause 11 a moment ago. If we
   6     go to page 9, we will see that it is signed by
   7     Dr Roylance as Chief Executive of the Trust?
   8   A. Yes.
   9   Q. The Trust was able to enter into these contracts shortly
  10     before the inauguration date of 1st April 1991?
  11   A. Yes. We were required to sign all of our contracts
  12     before the end of March.
  13   Q. And if we scan down a little, we will see a signature
  14     from the Management Executive.
  15        If we go back to page 5, paragraph 4:
  16        "A copy of the return made by the unit to the UK
  17     cardiac surgical register ... was to accompany the
  18     annual report."
  19        That was the first time that that had been done?
  20   A. Yes.
  21   Q. Did you have any role in the sending of that register
  22     with the annual report?
  23   A. No, the only thing we did was submitted the financial
  24     information. We were not involved in submitting any
  25     annual report.
0055
   1   Q. The contract for the following year, 1992/93, made
   2     provision for something called a "mid-year review". The
   3     reference for that -- we do not need to go to it, it is
   4     UBHT 64/265, and the mid-year review was said to depend
   5     on local circumstances.
   6        Are you able to help us with the nature of any
   7     mid-year review of supra-regional services that was
   8     carried out at Bristol?
   9   A. I do not think any mid-year reviews were undertaken.
  10     The only thing that I recall being undertaken was
  11     a management consultancy firm looking at our approach to
  12     costing which was BDO Consulting.
  13   Q. You learned in due course that neonatal and infant
  14     cardiac surgery was to be de-designated?
  15   A. Yes.
  16   Q. With effect from, as it turned out, 1994?
  17   A. Yes.
  18   Q. What did you understand the reason for that
  19     de-designation to be?
  20   A. I do not think I necessarily had one. The reason it was
  21     designated was to restrict the number of centres in the
  22     country undertaking neonatal and infant cardiac
  23     surgery. That was the aim of supra-regional. Why it
  24     was de-designated, I cannot now recall why. We were
  25     just told that that was what was happening and we had to
0056
   1     make preparations for transfer of that funding back to
   2     the health authorities.
   3   Q. That caused some difficulty, did it not, because there
   4     was a concern, certainly on your part, that some of the
   5     money that went to the health authorities might not find
   6     its way back to the Trust?
   7   A. Yes. Financial Directors do not like change like that.
   8   Q. So did you enquire from any source as to why this change
   9     had come about?
  10   A. No. It was more about what will be the plan to transfer
  11     the funding and will we be in a position to achieve full
  12     funding in the following year. That would have been my
  13     main concern.
  14   Q. Did you know whether the de-designation had anything to
  15     do with Bristol's performance?
  16   A. Not at the time, although I have read documents
  17     subsequently that identified concerns about Bristol and
  18     one other centre, I think.
  19   Q. But at the time, you did not know whether it did or did
  20     not have anything to do with Bristol's performance?
  21   A. No.
  22   Q. The Supra Regional Services Advisory Group, or, perhaps
  23     more accurately, the Department of Health, planned to
  24     split up the money which had previously been spent on
  25     the supra-regional service on an occupied bed days by
0057
   1     region or district of residence basis?
   2   A. Yes.
   3   Q. Rather than a finished consultant episode basis?
   4   A. Yes.
   5   Q. And Bristol was not happy about that?
   6   A. No.
   7   Q. Why not?
   8   A. Because it put all of the numbers of -- no matter what
   9     procedures were undertaken it was all being converted
  10     into an occupied bed day basis, yet there were
  11     significant differences in the unit costs of
  12     a catheterisation or a non-surgical admission and an
  13     open heart cardiac case and a closed heart cardiac
  14     case.
  15        I believed that each of the centres could possibly
  16     have differing ratios. What we did is a bench top check
  17     of the fact that health authorities, we would contract
  18     with health authorities in the New Year on the basis of
  19     finished consultant episodes and procedures, yet they
  20     would have been given the money on the basis of bed
  21     days. That gave us problems in that the amount of money
  22     going to each Health Authority did not match the bills
  23     that we would be sending them. That would lead to
  24     difficult contract discussions.
  25   Q. There was some correspondence about that, but in the end
0058
   1     the Department of Health stuck to its guns?
   2   A. Yes, I lost.
   3   Q. And Bristol essentially lost that battle?
   4   A. I did not manage to change the Department of Health, but
   5     we always have to try these things, and then I had
   6     discussions with the Regional Health Authority on the
   7     basis that the money would have gone to the Regional
   8     Health Authority and it was up to them how they
   9     distributed it.
  10   MR MACLEAN: I think we will come to that in a moment.
  11     I wonder, sir, if this is a convenient moment for
  12     a short break?
  13   THE CHAIRMAN: Yes. Shall we say 15 minutes, and therefore
  14     until just after 11.15?
  15   (11.00 am)
  16               (A short break)
  17   (11.15 am)
  18   MR MACLEAN: Mr Nix, can I just deal with one matter? Do
  19     you remember the reference to Professor Stirrat and
  20     Mr Wisheart and so on about the waiting list initiative
  21     and the quality of surgery?
  22   A. Yes.
  23   Q. You asked me for the previous minute.
  24   A. I thought that might be helpful, because it did refer to
  25     the previous meeting.
0059
   1   Q. It threw me only temporarily, I hope. Over the break we
   2     have gone through the database. Can I just say that the
   3     previous meeting of the Bristol & Weston Health
   4     Authority was on 21st January 1991. The minutes of that
   5     meeting we have. The reference is UBHT 249/0012. It is
   6     not yet published on any of the core CDs, but it will be
   7     published on the next one.
   8        If these minutes help, and they may not in fact,
   9     we will send them to you, Mr Nix, and if you care to
  10     have a look at them if they jog your memory in any way,
  11     perhaps you could put down in writing what your
  12     recollections are?
  13   A. Certainly.
  14   Q. I do not think I need to take up any more time at this
  15     stage over that.
  16        We were dealing with de-designation and your
  17     mention just before the break of the letters that passed
  18     between and you the Regional Health Authority Director
  19     of Finance.
  20        Can you go to UBHT 64/316? Just at the very top
  21     of the page, please, this is your reference GRM, this is
  22     your letter, your initials?
  23   A. Yes.
  24   Q. To Miss McDonald, Director of Finance?
  25   A. Yes.
0060
   1   Q. You say in the middle of that first paragraph, you have
   2     discussed the paper with the relevant clinicians and
   3     managers, and considered the position both from the
   4     South West purchasers' and the UBHT's viewpoint and the
   5     implications for contracting for 1994/95?
   6   A. Yes.
   7   Q. You set out the two concerns, the first being the method
   8     of distribution. That is what I asked you about just
   9     before the break.
  10   A. Yes.
  11   Q. If we go over the page (317), the second concern is under the
  12     heading "Distribution between regions":
  13        "Whichever method of funding distribution is used,
  14     it is clear that the bulk of funding will be allocated
  15     to the South Western Regional Health Authority."
  16        That is because the bulk of the neonatal and
  17     infant cardiac surgery patients in the last year of
  18     supra-regional services had come from that region?
  19   A. Yes.
  20   Q. 25 per cent or thereabouts to Wales and about 5 per cent
  21     to Wessex.
  22        Your concern is really highlighted in the next
  23     paragraph:
  24        "The Trust was extremely concerned with the impact
  25     of the distribution of funds to the Welsh health
0061
   1     authorities and the Welsh Office."
   2   A. Yes.
   3   Q. That was because, put shortly, the Trust was concerned
   4     that that money would not find its way back to the
   5     Trust?
   6   A. Yes.
   7   Q. The reason for that you speculate on in the next
   8     paragraph:
   9        "It was undoubtedly due in the main to the
  10     expansion of the well-funded unit at Cardiff". In other
  11     words, Welsh children were being sent to Cardiff rather
  12     than to Bristol?
  13   A. Yes, and there is statistical backup for that.
  14   Q. Yes, I think the Inquiry has seen that.
  15   A. I mean attached to this letter.
  16   Q. You sent a copy of your letter, I think, to the NHS
  17     Executive for the South and West, if we look at
  18     UBHT 295/651: the reference there is to the letter you
  19     prepared for the Regional Health Authority on behalf of
  20     the Trust. That is a copy there, you are enclosing
  21     a copy of the same letter?
  22   A. Yes. Bear in mind that there were two routes up to the
  23     centre: Regional Health Authority was dealing with the
  24     purchasing angle and there was a regional outpost of the
  25     NHS Management Executive, which was the provider side.
0062
   1   Q. So the reason for copying the letter to the Health
   2     Service Executive was because of the first concern, the
   3     bed days versus finish consultant episode concern,
   4     rather than the 25 per cent of the money to Wales
   5     concern?
   6   A. Both, really. I wanted them to take that up centrally
   7     for me, concerns about funding going to Wales.
   8   Q. What did you hope or expect them to do?
   9   A. The hope was that they would follow what I had asked
  10     them to do, which was not to allocate that volume of
  11     money to Wales and to change the method of distribution.
  12   Q. Did they?
  13   A. No. That does not mean you should not try.
  14   Q. If we go to UBHT 64/297, that is a worked example.
  15     I think this is the Department's worked example, is it
  16     not, of how the money would be divided up?
  17   A. Yes. This was in their consultation -- I think it was
  18     a consultation document, or it may well have been just
  19     a document saying "This is how we are going to do it".
  20   Q. So that explains -- we need not go through the algebra
  21     of it; I think it is clear enough how the division was
  22     done.
  23   A. Yes.
  24   Q. That is how in fact it was done on that model?
  25   A. Yes.
0063
   1   Q. After de-designation, Avon residents were treated as
   2     part of the block contract which the Bristol and
   3     District Health Authority had with the UBHT?
   4   A. Yes.
   5   Q. And within that contract, it is right, is it not, that
   6     no distinction was drawn between a paediatric open heart
   7     operation and an adult one?
   8   A. That is correct.
   9   Q. If we go to UBHT 295/618, this is a document, it has
  10     some handwritten annotations on the right-hand side. Do
  11     they matter?
  12   A. No.
  13   Q. We see below the heading "Inpatients", a third of the
  14     way down, if we highlight that block, the top line
  15     there:
  16        "Cardiac surgery, neonatal and infant cardiac
  17     services, and the National Health Service Management
  18     Executive was a block contract."
  19        Can we see at the top the columns, please? The
  20     total contract volume was 60 for 1994/95, and the total
  21     contract value was 322,000?
  22   A. Yes, for inpatients only.
  23   Q. In fact, the previous year, if we go to the right-hand
  24     column, 52 cases had been undertaken rather than the 60?
  25   A. Yes.
0064
   1   Q. So that gives us the total number of cases done for that
   2     year -- and I think that year was 1993/94; is that
   3     right?
   4   A. The current year would be -- yes, 1993/94.
   5   Q. That is the last year in which supra-regional neonatal
   6     and infant services were designated as a supra-regional
   7     service?
   8   A. Yes.
   9   Q. The plan for the current year, the new year -- you see
  10     those columns in the middle of the table --
  11   A. Yes.
  12   Q. There is a zero besides NHS/NE, that is because
  13     de-designation had occurred and they were no longer
  14     going to be the purchasers?
  15   A. Yes.
  16   Q. What we then have to do, in order to find out what the
  17     contracted activity was for under 1s, is to add up the
  18     numbers in the rows which deal with under 1s. So, for
  19     example, open heart under 1, Bristol and District Health
  20     Authority, is the second row?
  21   A. Yes, 16.
  22   Q. If we look down, Cornwall and the Scilly Isles add 2,
  23     under 1s?
  24   A. Yes.
  25   Q. 16 ECR contract estimates, and so on?
0065
   1   A. Yes.
   2   Q. I think the table goes over the page but I think there
   3     is a total of 56 cases contracted for that year,
   4     including the estimated ECR contracts.
   5        So the numbers were more or less expected to be
   6     static in the following year?
   7   A. Yes.
   8   Q. I think it is right to say that there were no contracted
   9     activity for under 1s from Wales. If we go to page 619
  10     we see the top of the page: Wales, Gwent; Wales,
  11     Mid-Glamorgan, but there is no under 1s shown as being
  12     sent from Wales?
  13   A. I think you will find that there were subsequent
  14     discussions to this for cardiac cases coming to Bristol.
  15   Q. Let us look at one of the relevant letters, then. Let
  16     us look at 295/14: this may be what you are getting at.
  17     It is your reference "GRN" at the top.
  18   A. Yes.
  19   Q. This is to the Clwyd Health Authority, March 1995, so
  20     now nearly a year after de-designation had taken place,
  21     and you refer in this letter to a general shift in
  22     workload away from Bristol, primarily to Cardiff, in
  23     respect of open heart surgery?
  24   A. Yes.
  25   Q. That is the first bullet point, do you see that?
0066
   1   A. Yes.
   2   Q. You also refer, in the next bullet point, to the fact
   3     that the 1994/95 workload had become very low due to
   4     capacity problems at the BRI, in particular the blocking
   5     of ITU beds by paediatric and neonatal patients which
   6     was restricting the capacity in the emergency adult
   7     block.
   8        So this was the problem which was addressed at
   9     about this time by the plan to move all paediatric open
  10     heart cardiac surgery to the Bristol Children's
  11     Hospital, thereby freeing up some space in the BRI to
  12     expand the adult workload yet further; is that right?
  13   A. Yes.
  14   Q. We will come to see in a moment how the split site was
  15     dealt with.
  16        If we go to page 15, and just scan down a little
  17     bit. The proposal for 1995/96 -- this is dealing with
  18     the Clwyd contract, is it not?
  19   A. Yes.
  20   Q. Sets the contract at a lower level than 442,000 for
  21     1994/95, but at a higher level than the value of
  22     1994/95's workload. So the proposed contract was for
  23     œ258,000, including 1995/96 inflation at 3 per cent?
  24   A. Yes.
  25   Q. So what that tells us is that the contract for 1995/96
0067
   1     had a value of 442,000, but in fact the value of the
   2     work done in that year for Clwyd was less even than
   3     œ258,000?
   4   A. Yes.
   5   Q. So there was a very significant failure to, as it were,
   6     hit that target in 1994/95?
   7   A. Yes.
   8   Q. And that was because, was it, in the main, adults who
   9     would otherwise have been referred to the BRI for
  10     surgery could not get in because of the capacity
  11     problem?
  12   A. Yes.
  13   Q. So at this stage we see that the blockage in the system,
  14     as it were, the lack of capacity at the BRI, is
  15     beginning to cost the Trust significant sums of money?
  16   A. The Trust would be getting its finances from other
  17     places, other than some of these more distant
  18     purchasers. We were still doing the volume of work, it
  19     was just coming closer to home rather than from
  20     a distance such as this, so it would have been impacting
  21     on Avon.
  22   Q. It was clear from this type of data that there was
  23     a potential to make significantly more money if the
  24     blockage in the system could be removed?
  25   A. Yes. There was potential to increase the incomes and
0068
   1     therefore expand the service.
   2   Q. So were the service to be expanded, were more capacity
   3     to be found, this type of information would make the
   4     Trust confident that the increased capacity would be
   5     taken up?
   6   A. Yes.
   7   Q. So this type of position in terms of the under-hitting
   8     of the target was presumably not exclusive to Clwyd?
   9   A. No, it was across a number of areas and we also had
  10     purchasers who wished to expand their volume of care
  11     provided to this particular specialty.
  12   Q. So at that stage there is a clear economic incentive for
  13     the capacity of the Bristol Royal Infirmary to do open
  14     adult cardiac surgery to be expanded yet further?
  15   A. Yes.
  16   Q. If we just deal with the question of the split site --
  17   A. I think you will find that there is a similar situation
  18     in the year before, as well.
  19   Q. Can we just deal then, I hope fairly briefly, with the
  20     question of the split site. Obviously funding choices
  21     had to be made by the Health Authority before Trusts
  22     were on the scene?
  23   A. Yes.
  24   Q. As between the expansion of the service in area A
  25     compared to area B?
0069
   1   A. Yes.
   2   Q. We have seen that in 1987 the cath' lab improvements and
   3     developments took effect. There was a catheterisation
   4     room at the BCH for the first time and the two existing
   5     cath' labs at the BRI had been updated?
   6   A. Yes.
   7   Q. We saw yesterday, and I do not want to go into it again,
   8     the expansions that had taken place in the number of
   9     open heart operations in the Bristol Royal Infirmary
  10     from 275 when you came on the scene, when the Inquiry's
  11     period began, more or less, up to 600 and beyond by the
  12     end of the 1980s?
  13   A. Yes.
  14   Q. We have, at HA(A) 6/19, if you blow up the top of that,
  15     a draft of the South Western Regional Health Authority
  16     Hospital Medical Advisory Committee, the Regional
  17     Hospital Medical Advisory Committee, strategic statement
  18     number 2.
  19        I am not sure when this document was produced, but
  20     if we look at page 22, paragraph 20, it is clear from
  21     that paragraph that it must be a document produced
  22     before 1991?
  23   A. Yes.
  24   Q. Because of the future tense, "will be reviewed"?
  25   A. Yes.
0070
   1   Q. This report, if we go back to page 19, worked on the
   2     basis, if we just scan down to paragraph 3, that the
   3     rate of congenital heart disease was 8 per 1,000 live
   4     births?
   5   A. Yes.
   6   Q. Are you familiar with that type of estimate for --
   7   A. Not that specific one, but numbers like that I have seen
   8     before, yes.
   9   Q. The recommendation from the region in this report was
  10     that Bristol should be used by all the districts in the
  11     region and that Bristol only should be used to take up
  12     any excess of cardiac work in relation to adults.
  13        I perhaps do not need to comment on that
  14     specifically.
  15        As to children, which is what I am interested in
  16     at the moment, page 22, if we can just scan down there,
  17     please, "Services for children", it explains what the
  18     position was in paragraph 23. Paragraph 24 deals with
  19     the supra-regional status. Then paragraph 25:
  20        "The current split of cardiac surgery services for
  21     children onto two sites is unsatisfactory, particularly
  22     as the children in the Royal Infirmary are admitted to
  23     an adult ward. It is recommended [underlined] that all
  24     cardiac services for children should be provided from
  25     a comprehensive children's department or hospital."
0071
   1        In fact, in 1989 -- we are not sure when this
   2     document was produced and I daresay we can find out, but
   3     it was before 1991?
   4   A. Yes.
   5   Q. I suspect it was before 1990. In 1989, a Working Party
   6     looked at the question of moving open heart paediatric
   7     surgery to the BCH.
   8        Do you recall that?
   9   A. I recall I think in my statement saying that work did go
  10     on, but I was not clear about when that was.
  11   Q. If we go to UBHT 159/26, this is a Working Party. If we
  12     go to paragraph 2.3, that is what it was to do?
  13   A. Yes.
  14   Q. You were a member of this Working Party, if you go to
  15     page 27?
  16   A. Yes.
  17   Q. You were on it; Mr Barrington, the Children's Hospital,
  18     was on it; Mr Hutter who was a surgeon, I think?
  19   A. Yes.
  20   Q. Dr Jordan, the cardiologist, and Mr Wisheart, and
  21     others?
  22   A. Yes.
  23   Q. In 1989, the cost of moving paediatric cardiac surgery
  24     to the BCH was thought to be prohibitive?
  25   A. Yes.
0072
   1   Q. Was that the reason that the split site remained after
   2     1989?
   3   A. Yes.
   4   Q. Why was it prohibitive?
   5   A. I assume that the Regional Health Authority at that time
   6     said that the cash that was required to deliver that
   7     expansion, seeing as we had already expanded currently,
   8     was not affordable.
   9   Q. Was there any other source of funding that could have
  10     been tapped in order to do something about the split
  11     site?
  12   A. The only one we have talked about which presumably would
  13     have been the possibility, would have been
  14     supra-regional, part of, not all of.
  15   Q. But we know that no application was made to them until
  16     Dr Joffe's application in June, or subsequently in 1992?
  17   A. Yes.
  18   Q. Can we go to document JDW 1/241? This is I think at
  19     least a part of the Working Party report. If we go to
  20     244, it is dated at the bottom of the page 1st November
  21     1990.
  22        Those initials are whose?
  23   A. Janet Gerrish.
  24   Q. She was the Manager of the BRI?
  25   A. Yes.
0073
   1   Q. The sub-unit at that time?
   2   A. Yes.
   3   Q. If we go to 241 and scan down to paragraph 2, the
   4     actual workload in 1989/90 for open heart operations for
   5     all children was 150.
   6   A. Yes.
   7   Q. If we go to 242, there were at this time four paediatric
   8     intensive care unit beds. That was the figure that was
   9     reached following the expansion that took place that we
  10     discussed yesterday. Do you remember, we were looking
  11     at the figures?
  12   A. Yes.
  13   Q. 4, 8, 8 and 4?
  14   A. Yes.
  15   Q. At the bottom of that page, it said that there was
  16     considerable pressure on beds in the Bristol Royal
  17     Infirmary especially in the ITU because of long
  18     occupancy periods by children?
  19   A. Yes.
  20   Q. If we go in the same file, 341, to 342, there is
  21     a reference here, is there not, at 4.2.2, to the South
  22     Western Regional Hospital Medical Advisory Committee
  23     statement of November 1989, so it may be that that is
  24     the same document we were looking at earlier,
  25     recommending that all cardiac services for children be
0074
   1     carried out from a department or hospital with access to
   2     a full range of children's services?
   3   A. Yes.
   4   Q. I suspect that is a document we were looking at
   5     earlier.
   6   A. I would agree with that.
   7   Q. So from at least November 1989 that recommendation was
   8     in place?
   9   A. Yes.
  10   Q. At paragraph 4.3, "Operational constraints, the effect
  11     of the planned development of paediatric cardiac surgery
  12     in Cardiff is unclear. Approximately 40 per cent of
  13     present BCH workload is from Wales."
  14        In fact, by the time de-designation took place,
  15     that had come down to about 25 per cent. We have just
  16     seen that in the letter to the Regional Health
  17     Authority; is that right?
  18   A. Yes. That related, of course, to supra-regional rather
  19     than all children, which this presumably relates to.
  20   Q. Yes, you are quite right. What were seen as being the
  21     "disbenefits", if that is the right word, of moving all
  22     paediatric open heart surgery to the Bristol Children's
  23     Hospital at 1989/90?
  24   A. The only thing I can think of is the cost of actually
  25     achieving that move, because you will see above it says
0075
   1     "theatre, no beds available", or theatre sessions, so
   2     it did require the provision of additional theatre
   3     intensive care and bed capacity at the Children's
   4     Hospital.
   5   Q. Any other reason, other than cost?
   6   A. I think there was certainly -- I recall, but whether it
   7     is correct or not -- there was an issue about staffing,
   8     availability of staff to manage two separate units
   9     through availability of perfusionists and medical
  10     staffing.
  11   Q. If we go to 343, and scan down, please, benefits of
  12     moving paediatric open heart surgery would be that the
  13     total paediatric cardiac service was on one site and the
  14     care of children would be in a dedicated children's
  15     environment. The disbenefits: major capital expenditure
  16     is required at Children's Hospital ... 2. Highly
  17     specialised service divided between two sites?
  18   A. Yes.
  19   Q. That "highly specialised service" is presumably cardiac
  20     surgery, is it?
  21   A. Yes.
  22   Q. So that would be lumping cardiac surgery and adults
  23     together with cardiac surgery in children as being one
  24     specialised service?
  25   A. Yes. I think that is referring to the technical backup
0076
   1     to two sites rather than one, like with perfusionists.
   2   Q. If we go to UBHT 159/44, this is a paper stamped
   3     7th September 1990. If we go to page 47 --
   4   A. Can I ask what annex that document was to?
   5   Q. Yes. Can we go to the foot of the page, first? "SCJ"
   6     is Steve Jordan, is it not?
   7   A. Yes.
   8   Q. He is a cardiologist?
   9   A. Yes. He is an adult cardiologist who did a lot of
  10     paediatrics and then just did paediatrics.
  11   Q. Can we go to page 45? At the top of the page, Dr Jordan
  12     says:
  13        "Currently closed heart operations are carried out
  14     at the Children's Hospital, but for open heart
  15     operations, all children have to be admitted to the
  16     Royal Infirmary where they are cared for in
  17     a non-paediatric environment. This is against all
  18     current thinking on the management of children in
  19     hospital. The fragmentation of the service makes for
  20     considerable difficulties with staff of all types. No
  21     other centre in the UK has open and closed surgery split
  22     between two sites in this way."
  23        Then it goes on to make a point about
  24     transplantation, and then says:
  25        "An additional factor is that an amalgamation of
0077
   1     all the children's heart services on the Children's
   2     Hospital site would allow a much-needed increase in
   3     adult cardiac surgery at the BRI."
   4   A. Yes.
   5   Q. So is it fair to say that the cardiologists, adult and
   6     paediatric alike, had been pushing for paediatric open
   7     heart surgery to be moved to the BCH for some time by
   8     the time of the decade 1990?
   9   A. From all the evidence you have given, yes, that is the
  10     case. There were also paediatricians pushing for other
  11     specialties to be centred on the Children's Hospital as
  12     well.
  13   Q. If we move on to 1993, can we go to JDW 3/303? This is
  14     a paper following a recent meeting of the cardiac
  15     surgery planning group, and it says, in the first
  16     paragraph, that "The possibility of transferring the
  17     paediatric workload currently being undertaken at the
  18     BRI to the Children's Hospital was a means of increasing
  19     throughput in adult surgery", so that was the motivation
  20     at this stage for looking at it again?
  21   A. Yes.
  22   Q. If we go to the end of the second paragraph, can I ask
  23     you to read that second paragraph, and then to explain
  24     the reference in the last sentence, if you can?
  25   A. That is saying basically that if this is to be
0078
   1     successful, we have to make sure that it is fully costed
   2     properly, and that we have taken into account the
   3     revenue cost of investing capital, because that is
   4     something that came on to the scene with capital charges
   5     and in ongoing revenue. The reference to it -- another
   6     compromised arrangement -- may well refer back to the
   7     discussions we had with the Regional Health Authority
   8     back in the late 1980s where there was some concern
   9     about the level of investment to the service.
  10   Q. What was compromised, and by whom?
  11   A. It would have been compromised by the Health Authority
  12     in accepting, or allowing, I suppose, an expansion of
  13     the service beyond what was agreed as the limit, because
  14     you will recall that the unit was set up to do 600 cases
  15     but did reach 720, so whether there was -- there was,
  16     I think, from papers we saw previously, some discussions
  17     about the level of nurse staffing related to that volume
  18     of throughput.
  19   Q. So that discussion in the late 1980s was about the
  20     expansion to 750. You will remember we looked at
  21     documents yesterday about the Regional Health Authority
  22     agreeing to go along with the expansion that is planned
  23     in the late 1980s, as long as the cost did not exceed
  24     that which they had been told about?
  25   A. Yes.
0079
   1   Q. So it is your recollection that the compromise that is
   2     referred to was the compromise with the Regional Health
   3     Authority about funding the expansion of the service?
   4   A. I would perceive that that is what that relates to, yes.
   5   Q. And the focus of that expansion, as we discussed
   6     yesterday, was adult cardiac surgery?
   7   A. It did not define "adult"; it talked about "total number
   8     of cases".
   9   Q. What is happening by this stage is that again, as there
  10     has been throughout this whole period, there is
  11     a pent-up demand for adult open heart surgery in the
  12     BRI?
  13   A. Yes, there is.
  14   Q. And the feeling of frustration that one might get from
  15     reading this memo is that steps that have been taken in
  16     order to deal with that pent-up demand continue to prove
  17     to be inadequate. Is that fair?
  18   A. Yes, and I think it would be fair to say that we still,
  19     even today, have pressures on open heart cardiac surgery
  20     in that the demand is exceeding our capacity to deliver
  21     at present, and we have expanded and expanded over the
  22     years.
  23   Q. But children's services in children's cardiac surgery
  24     had never been a commander of the same big numbers as
  25     adult cardiac surgery?
0080
   1   A. No. As I have said, people did not actually pick it out
   2     separately. They did not pick it out separately, and
   3     therefore we tended to talk about all open heart cases
   4     rather than separating out children and adults.
   5   Q. In the end, what led to paediatric cardiac surgery being
   6     moved to the Children's Hospital was the necessity to
   7     free up further capacity in the BRI to take the extra
   8     demand for open adult cardiac surgery?
   9   A. Yes, and it brought with it, because of the demands from
  10     purchasers and the need that was shown in our waiting
  11     lists and the numbers of emergencies, that finance was
  12     available to cope with both the cost of the capital
  13     investment and the ongoing revenue cost of running the
  14     service at the Children's and at the Royal Infirmary.
  15   Q. Is it fair to say that Dr Jordan's concerns, starkly put
  16     in the paper stamped 7th December 1990, were heeded in
  17     the mid-1990s because they were allied to the pressing
  18     need to increase capacity for adult surgery at the BRI?
  19   A. Yes. You will find that in one of the business plans
  20     for the Associate Directorate of Cardiac Surgery it was
  21     raising the issue as well, that we needed to find some
  22     way of achieving this.
  23   Q. Can we go to UBHT 275/130, please?
  24        This is a memo dated 12th May 1994 to the Cardiac
  25     Expansion Working Party. Can we just move the cursor
0081
   1     from the bottom of the screen? If we just scan down,
   2     alas we cannot see who is under the black mark.
   3   A. It is not me.
   4   Q. It is not, I think, you. Can we go over the page to
   5     131? This sets out the history. If we go to the third
   6     paragraph, please:
   7        "The feasibility of making the transfer has been
   8     investigated in the past, the most recent report dated
   9     October 1990."
  10        We have looked at documents from that date.
  11   A. Yes.
  12   Q. That of course postdated Dr Jordan's memo stamped
  13     17th September 1990, in answer to your question about
  14     the appendix, I think, but I do not know for certain
  15     that was appended to the report when the report was
  16     considered, because it was, as it were, putting
  17     a contrary view.
  18   A. Right.
  19   Q. I am not 100 per cent sure of that.
  20        "To date it has been concluded that the cost of
  21     such relocation involving the construction of a new
  22     cardiac theatre, additional ITU beds and additional
  23     staffing has been prohibitive."
  24        But now other matters had come on to the horizon.
  25        If we go over the page to 132, in the middle of
0082
   1     the page, we see that the cardiac unit in the BRI was at
   2     capacity because it is treating 850 adults in 1993/94
   3     and it is anticipated that will go up to 950 in 1994/95?
   4   A. Yes.
   5   Q. But without any increase in the number of children?
   6   A. Yes.
   7   Q. So it says those facilities are at capacity.
   8        If we go to 134, under the heading "Qualitative
   9     Appraisal", option A was the option to continue to
  10     provide services at the current level?
  11   A. Yes.
  12   Q. National and local demand, and so on; the Health of the
  13     Nation; reduction in deaths from coronary heart
  14     disease. That of course is to be distinguished from
  15     congenital heart defects that people might be born with?
  16   A. Yes.
  17   Q. It was the former and not the latter that was the focus
  18     of the Health of the Nation, or one of the focuses of
  19     the Health of the Nation?
  20   A. Yes.
  21   Q. "UBHT is a centre of excellence, and is currently one of
  22     only two sites offering cardiac surgery in the South and
  23     West region (the other being Southampton)."
  24        So nothing had come of the Plymouth suggestion
  25     since the 1980s?
0083
   1   A. Southampton was only included because there was a change
   2     in the regional office's boundary to join what was South
   3     West and Wessex. You have a much wider regional
   4     coverage.
   5   Q. "If capacity is not expanded to meet increased demand,
   6     purchasers will place increasing numbers of contracts
   7     with Southampton or other out-of-region providers,
   8     e.g. Oxford, Cardiff, London and Birmingham."
   9        Then there is a reference to Plymouth being at the
  10     planning stage and the presence of a further threat.
  11        "In addition to loss of new work, UBHT may lose
  12     current business as its unit costs will not be
  13     competitive. It will lose expertise due to lack of
  14     experience in volume of operations performed,
  15     particularly in paediatric procedures. Quality and
  16     outcomes which are directly related to numbers will
  17     fall, all of which could potentially lead to further
  18     loss of contracts and opportunities for cardiac surgery.
  19        "This situation is counter to UBHT's philosophy as
  20     a centre of excellence and a major Teaching Trust at the
  21     leading edge of health care."
  22        This is I think a document produced by that
  23     Working Party with a list of people?
  24   A. Yes, with the aim of getting the Trust to agree an
  25     investment in cardiac surgery.
0084
   1   Q. If we go to page 135, paragraph 2, that sets out the
   2     position. That is essentially the explanation of the
   3     split site in the first sentence?
   4   A. Yes.
   5   Q. "Contrary to best practice and to current guidance in
   6     the management of children in hospital". There is
   7     mention made that Edinburgh had some other arrangement
   8     which it was, as it were, "fixing"?
   9   A. Yes.
  10   Q. If we go down the page, please, to letter B, "Skills
  11     differences":
  12        "Care of children in hospital demands
  13     appropriately trained staff. Paediatrically trained,
  14     experienced, competent medical staff in all specialties
  15     are constantly available in the BRCH but not,
  16     implicitly, in the BRI." Is that fair comment?
  17   A. You would have medical staff with experience of
  18     children, but not paediatricians.
  19   Q. Then there is reference made to the nursing staff:
  20        "70 per cent of Children's Hospital nursing staff
  21     are registered sick children's nurses, compared with
  22     only 2 full-time equivalents in the BRI cardiac unit."
  23        In the BRI cardiac intensive care unit at this
  24     time, there were the same number of adult beds as there
  25     were children's beds, 4 each?
0085
   1   A. Yes, in that document we saw. Whether that had changed
   2     or not, I would not be able to tell you.
   3   Q. Then, if we go over the page, 136, paragraph (b)4:
   4        "The expansion of the ITU beds at the BRCH require
   5     support. Open cardiac surgery will facilitate improved
   6     training for staff of all disciplines". Yet more reason
   7     for moving open heart surgery for children to the
   8     Children's Hospital?
   9   A. Yes.
  10   Q. Then scanning down to (d)1, waiting time for priority
  11     paediatric cases was 4 to 5 months, the optimum period
  12     in terms of outcome would be 4 to 6 weeks and those
  13     waiting times for paediatric operations were longer than
  14     the major competitors.
  15        Obviously there is a worry that waiting lists,
  16     being a high profile visible indicator of something at
  17     least in the Health Service that the public are aware
  18     of, a centre with a longer waiting list might be less
  19     attractive to purchasers than a centre with a shorter
  20     waiting list, obviously?
  21   A. Yes, until you have cleared your waiting list.
  22   Q. Then (2), "The pressure to increase adult cardiac
  23     surgery combined with less complex care management and
  24     shorter lengths of stay tends to militate against
  25     selection of paediatric cases for admission in the BRI,
0086
   1     resulting in unacceptably long waiting lists."
   2        Are you able to help us with how long that
   3     tendency had been evident?
   4   A. No. Clearly that is a clinical issue. I can understand
   5     what the sentence was saying, but not how that was shown
   6     in any practical way in the Royal Infirmary.
   7   Q. That would be the sort of thing Mr Wisheart could deal
   8     with?
   9   A. Absolutely. Someone within the Directorate would have
  10     written that, obviously.
  11   Q. If we turn to 137, Disadvantages: "There are no
  12     disadvantages in quality applicable to this option."
  13        Do you remember that second disadvantage we saw in
  14     paragraph 7.2.2 of the 1990 document, JDW 1/343?
  15   A. Yes the staffing and the --
  16   Q. Can we just look at that again, JDW 1/343.
  17   A. It was the cost of the split site.
  18   Q. At the bottom of the page, 7.2.2 has disappeared by
  19     May 1994?
  20   A. Yes.
  21   Q. But if the point at 7.2.2 was a good one in 1990, it
  22     would still have been a good one in 1994?
  23   A. Theoretically, yes.
  24   Q. Well, actually, yes?
  25   A. Okay.
0087
   1   Q. So can we take it that in fact the real reason, the real
   2     disbenefit, for 1989 was 7.2.1?
   3   A. Clearly, at that time somebody must have believed that
   4     7.2.2 was an issue and that is why it was put down
   5     there. I mean, clearly the capital investment and the
   6     revenue, which is not listed there, interestingly, would
   7     have been a major hurdle to overcome.
   8   Q. If we go back to the 1984 memo, UBHT 275/138 -- that
   9     blanking out, I should say, has not been done as far as
  10     I know by the Inquiry. I think that is the same
  11     heavy-handed highlighter pen we saw at the beginning of
  12     the document, so I have no idea what is under that.
  13        What I want is the passage, "Opportunities and
  14     Threats".
  15   A. There is a handwritten sheet which shows the financial
  16     appraisal. I did personally check out the finances and
  17     identify the risks of this move.
  18   Q. Can I, before we go any further with this, just ask you
  19     when you were first aware of a perception that the
  20     quality of paediatric cardiac services of Trusts might
  21     fall below that elsewhere?
  22        In your view, was there such a perception?
  23   A. No, not that I was aware of. I think, obviously,
  24     I learned a lot from 1995 onwards, which was one that
  25     de Leval Hunter produced.
0088
   1   Q. We promised each other yesterday we would not get into
   2     that at this stage. Can we just go back to page 130,
   3     please? Just the bottom half of the page. Professor
   4     Angelini is a Professor of Adult Cardiac Surgery.
   5     Is there anyone there who worked for you on the finance
   6     side of the Trust?
   7   A. Yes, Colin Hawkins.
   8   Q. Anyone else?
   9   A. No.
  10   Q. What was Colin Hawkins' role?
  11   A. He was the Financial Manager for the BRI or medicine,
  12     surgery, directorates and my deputy.
  13   Q. Your deputy?
  14   A. Yes.
  15   Q. If we go back, then, to 138, "Opportunities and Threats"
  16     if we scan down, if we can go over the page to 139:
  17        "(b) Threats: following the removal of
  18     supra-regional designation for under 1s from April 1994,
  19     the workload which has hitherto been protected is now
  20     open to competition from other providers. There is
  21     a perception that the quality of paediatric cardiac
  22     services in UBHT does not match the standards of the
  23     Trust's major competitors and it is imperative that the
  24     Trust demonstrates continued commitment to improved
  25     quality in waiting times and outcomes which will have an
0089
   1     impact on mortality and morbidity in specialist areas."
   2        Do you remember ever having heard about that
   3     perception?
   4   A. I must have read it at the time, yes, but it is not
   5     something that registered with me like that. The big
   6     thing for me in this whole exercise that was going on
   7     was, could we financially deliver what people actually
   8     wanted to do, and at this stage, yes, we found
   9     a mechanism to do that by using the funding and the
  10     expansion of adults to allow that to happen.
  11   Q. You would have seen this document?
  12   A. Yes, I must have seen it because I certainly did the
  13     work with putting together a handwritten schedule of
  14     what I thought the risks were and the range of risks
  15     financially.
  16   Q. When you read it, it did not strike you as being news or
  17     particularly striking that there was that perception
  18     that quality in paediatric cardiac services did not
  19     match that of elsewhere?
  20   A. It is interesting. When you are a Finance Director, you
  21     do not actually read, I am sorry to say, every piece of
  22     paper that comes across your desk; you tend to home in
  23     on what are the key issues for you, which is, will this
  24     plan stack up? What are the capital costs, what are the
  25     revenue costs and have we got purchaser support for
0090
   1     this?
   2   Q. But forgetting about the document for a moment --
   3     I appreciate you are a busy man, lots of things to
   4     read. Forgetting about the document for a moment, the
   5     fact that there was, in 1994, such a perception in the
   6     Trust's own documents would have been news to you?
   7   A. Yes. It was not discussed by the Board or by Executive
   8     Directors.
   9   Q. And then it is clear, is it not, as a matter of English,
  10     that there was to be improved quality both in waiting
  11     times and in outcomes, so the quality there was not
  12     simply being measured in terms of long waiting times?
  13   A. No.
  14   Q. If we go on the same page to paragraph 2 --
  15   A. It is interesting that there is no actual statistical
  16     backup for the statement either, in the document.
  17   Q. No. We see what is said at paragraphs 2, 3 and 4.
  18        Can we just deal with paragraph 3:
  19        "Concern is felt that with the acknowledged
  20     increase in the volume of adult cardiac surgery, the
  21     needs of children may take a lower priority. In
  22     addition, as the number of adults cases increases, the
  23     ratio of children to adult operations will reduce,
  24     resulting in dilution of experience and skills in an
  25     increasingly specialist area of work which may put
0091
   1     patients at added risk."
   2        That dilution was ongoing at this stage. You
   3     remember the document we looked at a moment ago which
   4     showed the increase in adult surgery from 850 to 950
   5     without paediatric operations having gone up at all?
   6   A. Yes. And I recall the document we looked at yesterday
   7     which said that the children requiring open heart
   8     surgery were in the main elective admissions, whereas,
   9     obviously, adults, a number of them are emergency
  10     admissions.
  11   Q. When I suggested to you a moment ago that as a matter of
  12     English, paragraph 1, the concern was not simply put in
  13     terms of waiting times but was also concern of outcomes;
  14     you noted a comment that there were no statistics to
  15     back up that statement in the document?
  16   A. Yes.
  17   Q. What type of statistics would you expect to back up such
  18     a perception, if that perception was in fact there?
  19   A. If I was making my case, then I would have listed the
  20     unit's actual performance against national standards.
  21     That is what I would have expected to have occurred and
  22     that is what I would have expected to see now.
  23   Q. Do you remember any discussion of the relative
  24     performance of Bristol compared to other cardiac units
  25     backed up with such information or statistics?
0092
   1   A. No. The only time that I said that I can recall
   2     something was a presentation done by Mr Wisheart and
   3     Dr Joffe to visitors, the supra-regional people to
   4     Bristol, where they looked at the workload and compared
   5     that with national standards. They subdivided it down
   6     into individual types of procedures.
   7   Q. But in terms of quality of the outcome, as opposed to
   8     the number of operations that was being carried out, you
   9     do not remember any discussion comparing Bristol with
  10     elsewhere?
  11   A. No.
  12   Q. What would the appropriate forum in the Trust have been
  13     for such a discussion? Which committee, for example?
  14   A. Well, I would have expected it to have been undertaken
  15     between those that were involved in providing the
  16     service; as the first step. I mean, you could say that
  17     it was an audit issue, a clinical audit issue, or
  18     a medical audit issue, but there was no other forum,
  19     apart from the Medical Committee, but I am sure they
  20     would not have discussed it there.
  21   Q. You were the Deputy Chief Executive and you would be as
  22     familiar with the appropriate management structures of
  23     the Trust as Dr Roylance was, so if anything happened to
  24     Dr Roylance, if he was called away, for example, or on
  25     holiday, you would be able to hold the fort until he
0093
   1     returned. That is what being a deputy is all about?
   2   A. Yes, but I have indicated that I have a responsibility
   3     for part of the Trust, not for clinical issues.
   4   Q. But to the extent that there was a perception of
   5     relative failure compared to other centres, both in
   6     terms of outcomes and waiting times, at least the second
   7     of those would be something that the finance end of the
   8     Trust would be interested in, because, as we have
   9     already seen, long waiting times can lead people to take
  10     their business elsewhere?
  11   A. Yes. We knew the issue to do with waiting times, but
  12     that did not mean the organisation would not deliver the
  13     volume of work in a particular year. If people were not
  14     referring to a hospital, then what would happen is, your
  15     waiting lists would come down.
  16   Q. How did the senior management of the Trust keep abreast
  17     of the relative performance, both in waiting times and
  18     outcomes, of its services compared to competitors?
  19   A. There was no information on outcomes. There was
  20     information provided to general practices about waiting
  21     times for outpatient attendances; there was information
  22     within the Trust to do with waiting times for inpatients
  23     and day cases.
  24   Q. You suggested that it might have been a question for the
  25     clinicians involved in a particular area, first of all,
0094
   1     to keep abreast of their relative performance?
   2   A. Yes.
   3   Q. And suggested that it might be a clinical or medical
   4     audit issue?
   5   A. Yes.
   6   Q. But audit topics, were, I think, selected each year,
   7     particular topics would be audited; is that right?
   8   A. They were selected, as I understand, although I was not
   9     involved, within the Directorate. I can only recall one
  10     time where there was a discussion with the purchaser
  11     regarding looking at some audit type issues, and they
  12     were arranged when Mr Wisheart and Dr Baker and
  13     Dr Roylance identified a number of issues to look at.
  14   Q. There was no other, as it were, top management mechanism
  15     of keeping an eye on relative performance of any
  16     particular specialty in the Trust?
  17   A. Not that I am aware of, no.
  18   Q. Do you think there could have been?
  19   A. I think that there is a lot of development work in that
  20     area now and people are struggling with it. The
  21     clinical governance and all the changes that have come
  22     about because of that are making NHS organisations to
  23     look at it in a completely different way and a new way,
  24     developing on from what was medical audit to clinical
  25     audit and now clinical governance. They are all part of
0095
   1     that same journey.
   2   Q. So there could have been, but it was not the done thing?
   3   A. I would not have said it was developed that far, but
   4     bearing in mind -- I am sorry to reiterate it -- that
   5     that is not really my field of expertise.
   6   Q. Save that you were the Deputy Chief Executive of the
   7     Trust?
   8   A. For financial and administrative matters and Mr Wisheart
   9     was designated by the Trust Board in 1983 as the Deputy
  10     Chief Executive for clinical issues.
  11   Q. Can I move on to something else?
  12        The initial contracting experience of the Trust,
  13     when it was contracting with its major purchaser from,
  14     in its area, the Bristol and District Health Authority
  15     as it became, I think you say in your statement that
  16     Mr Boardman and Mrs Maisey and yourself did a lot of the
  17     initial work on contracting for the non-Avon
  18     purchasers. Perhaps there was more involvement from the
  19     Trust directorates at local levels. I think we
  20     discussed that this morning.
  21   A. Yes. I think in the very early days, Mrs Maisey and
  22     Steve Boardman and myself actually had a major role in
  23     the Avon work, and the Bristol and District work as
  24     well, because it was all new and we had to keep very
  25     tight control on volumes of money.
0096
   1   Q. In the annual contract that was agreed, leaving aside
   2     neonatal and infant cardiac surgery for the moment,
   3     which was initially still designated --
   4   A. Yes.
   5   Q. -- but for children of more than one year, there would
   6     be no distinction drawn between surgery on them and
   7     surgery on adults for the purpose of the contract?
   8   A. For open heart surgery, no. The closed heart would have
   9     been identified because they were at the Children's
  10     Hospital rather than the Royal Infirmary and the
  11     contract showed which hospital they were. We did our
  12     contracts by individual hospital as well as by
  13     specialty.
  14   Q. Yes, but the contract would show in it that there was
  15     a contract for X open heart operations at the BRI at
  16     Y pounds each?
  17   A. Yes.
  18   Q. And X would include adults and children?
  19   A. Yes.
  20   Q. In fact, is there a difference in cost between the
  21     paediatric open heart operation and an adult open heart
  22     operation?
  23   A. Yes.
  24   Q. What is the difference?
  25   A. The major determinant of cost is length of stay and time
0097
   1     in theatre, either; if you can find information on those
   2     two factors, then you can identify the bulk of the
   3     difference in cost. And we knew that children stayed
   4     longer.
   5   Q. So paediatric open heart operations are more expensive
   6     than adult ones?
   7   A. Yes. At the beginning of contracting, of course, we
   8     might have had the knowledge but we did not actually
   9     have the time to increase the sophistication of the
  10     costing. But as you go into the follow years from
  11     1991/92 onwards, then we did identify not only for
  12     cardiac but for other services particularly high cost,
  13     low volume specialties and their prices.
  14   Q. If we go to HA(A) 10/90, this is that part of the, as it
  15     were, global contract between the Health Authority and
  16     the Trust dealing with cardiac surgical services,
  17     is that right, in the first year of the Trust? You see
  18     it in paragraph 1.1?
  19   A. Yes.
  20   Q. So this is the first contract that the Trust entered
  21     into for cardiac surgery services, to your knowledge,
  22     other than the supra-regional ones?
  23   A. Yes.
  24   Q. You would have been involved as the Financial Director,
  25     you would have had an input into this contract?
0098
   1   A. Almost certainly I would have passed comment on it, yes.
   2   Q. That contract has to be read alongside the general
   3     service agreement which governed all these individual
   4     service agreements?
   5   A. Yes.
   6   Q. They were, as it were, general terms which applied?
   7   A. Yes, there were general terms about payment, inflation,
   8     arbitration, best endeavours, and then there were whole
   9     lever-arch files full after a period of time -- I am not
  10     sure they existed on Day 1 -- about service
  11     specifications.
  12   Q. If we go to UBHT 23/437, these are the service agreement
  13     key objectives?
  14   A. Yes.
  15   Q. If we go to 439, in 1991/92, the first year of the
  16     Trust, service agreements have been made with
  17     15 separate purchaser health authorities which covered
  18     almost all of the Trust's projected operating costs.
  19     So the other one per cent may have been the odd GP
  20     fund-holder, or something like that, would it?
  21   A. Yes. This is not as such a service agreement, this
  22     looks like a report on actually where we were with
  23     service agreements rather than the content of service
  24     agreements themselves.
  25   Q. And 3.2 shows that the three major purchasers accounted
0099
   1     for 85 per cent of the current operating costs?
   2   A. Yes. That would be Southmead, Frenchay and Bristol
   3     district, I assume.
   4   Q. And those were block agreements?
   5   A. Yes.
   6   Q. We went into that yesterday, we explored what that
   7     meant.
   8   A. Yes.
   9   Q. Can we go back to the service and specification for
  10     cardiac services at HA(A) 10/90, paragraph 3.3.1:
  11        "The service will be consumer orientated and will
  12     seek to maximise consumer choice within available
  13     resources."
  14        Who is the consumer? Is that the patient or the
  15     Health Authority?
  16   A. I would assume that is the patient.
  17   Q. What kind of choice did they have?
  18   A. I do not know.
  19   Q. Not much, for cardiac and surgical services?
  20   A. I would not have thought so, no.
  21   Q. Because they were only available on one site?
  22   A. Yes.
  23   Q. We see, if we scan down that page, children, there is
  24     a percentage target for infant operations. There is
  25     a range which has not been filled in, that would be
0100
   1     between X and Y open operations and between X and Y
   2     closed operations?
   3   A. Yes.
   4   Q. The target for infancy, under 1 year old, was 35 per
   5     cent of those corrections being undertaken in that age
   6     group.
   7        That would be important because the purchaser
   8     would want to know how many of the children's congenital
   9     heart disease would be operated on before their first
  10     birthday, thereby falling within the supra-regional
  11     services agreement; is that right? That would be the
  12     importance of that?
  13   A. Yes.
  14   Q. Were there any sanctions for not meeting the target of
  15     that sort?
  16   A. No.
  17   Q. The Health Authority, the purchaser, from its point of
  18     view, would be content, would it not, for that target to
  19     be at the upper end of the range, or even higher,
  20     because the more people who are in the target of 4.3,
  21     the more money will be forthcoming from the Supra
  22     Regional Services Advisory Group and the less from the
  23     purchaser?
  24   A. Yes.
  25   Q. And it does not matter to the Trust who is paying for
0101
   1     the operation, so long as someone is?
   2   A. It does matter to the Trust, because if we can get
   3     another organisation to pay for it and not the Health
   4     Authority, that meant that more money was available in
   5     Avon for the care of residents of Avon.
   6   Q. Was there any difference in the price paid for the
   7     operation, if it came from the Department of Health, as
   8     opposed to if it came from the Health Authority?
   9   A. I am sure there must have been a difference in price.
  10     I cannot imagine they were the same. If you go on to
  11     when we had the de-designation, then we did have
  12     difficulty assimilating the funding coming from the
  13     supra-regional into the over 1s. We had to change the
  14     prices and there is a whole series of letters which went
  15     out to purchasers explaining why that happened and what
  16     we had to do about it.
  17   Q. Was the change in price that the price for the over 1
  18     operations went up after de-designation?
  19   A. Yes, it did.
  20   Q. Was that because the price that was now going to be
  21     obtained from under 1s, from the Health Authority, was
  22     lower than the price that had hitherto been obtained
  23     from the Department of Health?
  24   A. Yes. We did a remix of the costs across the headings.
  25        One of the things about the system was that if you
0102
   1     had made a decision or did a calculation at a particular
   2     point in time that got set in stone with this system,
   3     and it was very difficult to actually alter something at
   4     a later date if you found you had made a mistake earlier
   5     on.
   6        We had examples, and it ranged from physiotherapy
   7     where, right at the beginning, we just costed
   8     physiotherapy as a cost per attendance and then found we
   9     had been stuck into that channel right up to today.
  10     Because physiotherapy is just a simple thing, there are
  11     straightforward physiotherapy referrals within the
  12     district, but then there are referrals from
  13     physiotherapy into the specialist unit within the Royal
  14     Infirmary and the cost difference is quite substantial.
  15   Q. So the Health Authority has an incentive to have the
  16     target at 4.3 as high as possible?
  17   A. Yes.
  18   Q. Every operation paid for by the Department of Health is
  19     more lucrative than the same operation carried out on
  20     the Health Authority's money, and the greater number of
  21     operations carried out on under 1s frees up more
  22     resources from the Health Authority to be spent in other
  23     areas, so both the Trust and the Health Authority have
  24     a mutual incentive, in purely financial terms, to carry
  25     out as many operations in infancy as possible?
0103
   1   A. Yes. The way you are putting it is right. I do not
   2     think we actually ever thought of it like that at that
   3     time.
   4   MR MACLEAN: Sir, is that a convenient moment for a further
   5     break? Can I indicate that, with a little bit of
   6     chopping, we are making quite good progress and I would
   7     hope that we would finish Mr Nix's evidence by about
   8     two o'clock?
   9   THE CHAIRMAN: Yes. We will break for half an hour, until
  10     1 o'clock. As regards the evidence, you will take
  11     whatever time you need, in consultation with others who
  12     may have things that they wish to have raised.
  13   MR MACLEAN: Yes.
  14   THE CHAIRMAN: But thank you for giving us that general
  15     guidance.
  16   (12.32 pm)
  17            (Adjourned until 1.00 pm)
  18   (1.00 pm)
  19   MR MACLEAN: Mr Nix, before lunch I dealt with the memo in
  20     1994. Do you remember the context of the discussion
  21     about the split site? There is one aspect of that which
  22     I perhaps should have dealt with then and did not. Can
  23     we go back to UBHT 275/139, paragraphs 3 and 4?
  24        Paragraph 4, in particular:
  25        "If the Children's Hospital is to retain and build
0104
   1     upon its reputation, the appointment of a consultant
   2     paediatric cardiac surgeon was required to undertake and
   3     oversee this service."
   4        Pausing there, we know that Mr Pawade took up the
   5     post in May 1995?
   6   A. Yes, he was appointed in an interview, I think, in
   7     September 1994.
   8   Q. And he continues to operate as a paediatric cardiac
   9     surgeon?
  10   A. Yes.
  11   Q. The next sentence says:
  12        "It has proved impossible to attract a suitable
  13     candidate under the current split site arrangements."
  14        By the time that Mr Pawade was appointed, it is
  15     right, is it not, that moves were afoot to bring an end
  16     to the split site arrangement?
  17   A. Yes. Agreements had already been made much earlier that
  18     year. In fact, I thought it was in late 1983/early
  19     1984, as part of the capital programme to build a new
  20     theatre and to expand the intensive care unit -- the
  21     paediatric intensive care unit.
  22   Q. I am told within the text of what you have just said,
  23     Mr Nix, you say you thought it was in late 1993 or early
  24     1994; is that right?
  25   A. Yes, that the decision was made to invest in that.
0105
   1   Q. It is implicit in paragraph 4 that there had been
   2     earlier attempts to attract a paediatric cardiac surgeon
   3     to the Children's Hospital, or to the BRI.
   4   A. I know now that an approach was made to appoint
   5     a Professor in paediatric cardiac surgery.
   6   Q. What about attempts to attract a non-academic post?
   7   A. I do not know anything about that.
   8   Q. Did you have any role in the attempts before the date of
   9     this memo, which had proved unsuccessful to appoint the
  10     paediatric cardiac surgeon?
  11   A. No, I did have not any involvement in that area of the
  12     work, but I was involved and I did sit on the interview
  13     panel for Mr Pawade.
  14   Q. Who would have been involved in those earlier attempts
  15     to attract the paediatric cardiac surgeon?
  16   A. I understand now that James Wisheart was involved, but
  17     I do not know if anyone else was involved in that.
  18   Q. Would Dr Roylance have been involved?
  19   A. I would have expected so, but I do not know that.
  20     I know that Mr Wisheart definitely was.
  21   Q. Would Mr Stone have been involved as Director of
  22     Personnel, or would he not have been involved if
  23     Mr Wisheart was?
  24   A. No, Mr Stone would not have been involved the same way
  25     as I was not involved.
0106
   1   Q. You mentioned an academic appointment. We know that the
   2     Professor of Cardiac Surgery, who was appointed a few
   3     years ago now, was Professor Jani Angelini?
   4   A. Yes.
   5   Q. It is right he did not undertake any substantial
   6     paediatric cardiac operations?
   7   A. Actually, I was not aware he did any paediatric work.
   8     If he did, then I am not aware of that.
   9   Q. So the reference in the last sentence about finding it
  10     difficult or impossible to attract a suitable candidate,
  11     cannot be a reference to a difficulty in filling a place
  12     which ultimately went to Professor Angelini, but is
  13     rather a reference to filling the place which eventually
  14     went to Mr Pawade? It is a complicated question.
  15   A. Yes. My understanding was that the wish was to have
  16     a Professor in Paediatric Cardiac Surgery, which they
  17     could not attract. This is my understanding of it now.
  18     They could not attract because of the split site
  19     arrangements and they went out to advert and appointed
  20     a Professor of Adult Cardiac Surgery instead, to give
  21     academic leadership to cardiac surgery, and a further
  22     advert went out funded from the development for
  23     a paediatric cardiac surgeon.
  24   Q. Do you know now the identity of any people who refused
  25     to undertake the appointment because of the split site
0107
   1     arrangement?
   2   A. I know the name but I cannot recall it. It was
   3     a paediatric cardiac surgeon from London.
   4   Q. Was it Martin Elliott?
   5   A. Yes.
   6   Q. Was he, to be clear, in the running for the appointment
   7     as a paediatric cardiac surgeon or for the academic
   8     post? Which?
   9   A. I understand it was for Professor of Paediatric Cardiac
  10     Surgery, but that is really a question for Mr Wisheart
  11     or Dr Roylance.
  12   Q. As to the extent there are matters of interest in
  13     paragraph 4, those are most appropriately put to
  14     Mr Wisheart and Dr Roylance?
  15   A. Yes.
  16   Q. Can I go back to HA(A) 10/90, the contract for the first
  17     year of the Trust, and go to paragraph 3.4?
  18        "In drawing up the services, emphasis will at all
  19     times be placed on the quality of care provided for the
  20     patient."
  21        Can we go then to HA(A) 10/93? These clauses,
  22     although they are in the service agreement for cardiac
  23     surgery, the type of clause we see at 14 would be pretty
  24     typical, would it, for other specialties as well?
  25   A. I cannot recall all of them, but I am sure there were
0108
   1     general statements like that in an overarching
   2     document. It would surprise me if there was one
   3     specific for cardiac as this one is, because my
   4     understanding of the system that was set up was that
   5     there was an overarching agreement which talked about
   6     these sorts of generalist type issues, and then there
   7     was a sheet of paper within what you class as service
   8     specifications, actually trying to identify exactly what
   9     the service was.
  10        So this document, when I saw it, it actually
  11     surprised me that one like this existed.
  12   Q. Can you help us with what mechanisms are referred to
  13     in 14.1?
  14   A. I am not quite sure what the author of that really
  15     meant, but, I mean, you could make a long list. Given
  16     what I understand now, I would be interested in health
  17     and safety, infection control, a whole range of things
  18     to do with quality from that point of view and it could
  19     go on, then, into the sorts of things you have on the
  20     previous list, what information we provide to patients,
  21     the waiting times.
  22   Q. The type of information we saw in Appendix B to draft 2
  23     of the supra-regional contract?
  24   A. Yes. There are about 14 or 15 of them listed.
  25   Q. You say that is, from what you understand now, what you
0109
   1     might expect. Is that what you would have expected in
   2     1991?
   3   A. No, I do not think so. That is more like a motherhood
   4     sort of statement saying "We have to have something
   5     about quality so we will write that in there", but I do
   6     not think it was ever defined.
   7   Q. You say "mother"; "motherhood" in "apple pie"
   8     statements?
   9   A. Yes. Clearly, people recognised that a statement on
  10     quality had to be included but it was not defined in any
  11     detail. This was the start of a process. You have to
  12     bear in mind that in 1991 an awful lot of work was being
  13     done on both sides to get the system up and running.
  14   Q. You remember the discussion we had this morning about
  15     whether matters might be appropriate for audit for the
  16     clinical and medical audit, and I was asking you whether
  17     or not there were any other structures at a higher
  18     management level.
  19   A. Yes.
  20   Q. Can we go over the page to 94 to clause 15?
  21        "The audit will include audit of outcomes, the
  22     medical process the management process."
  23   A. Could you just identify where that is?
  24   Q. I am sorry, 15.1.
  25        "The audit of outcomes will include measures of
0110
   1     30 day mortality, one year mortality and one year
   2     symptomatic state."
   3        That is follow-up.
   4        "Symptom relief assessments to be agreed with the
   5     referring cardiologists".
   6        15.4: "Audit information will be made available to
   7     the Director of Public Health Medicine as the
   8     purchaser's representative. This will be subject to the
   9     agreement on confidentiality ... regarding individual
  10     patients and also concerning the release or publication
  11     of audit information."
  12        The Director of Public Health Medicine was
  13     Dr Baker, was it?
  14   A. Yes.
  15   Q. He had previously been a colleague of yours in the
  16     Health Authority?
  17   A. Yes.
  18   Q. He was the District Medical Officer?
  19   A. Yes.
  20   Q. And he had been one of your, as it were, collaborators
  21     in the past in making pitches to the Regional Health
  22     Authority for the development of cardiac services?
  23   A. Yes.
  24   Q. So would it be fair to say that he was familiar with the
  25     cardiac surgery setup in 1991?
0111
   1   A. Yes, and he has a particular interest in that area, not
   2     in pulmonary but in cardiac and cardiology.
   3   Q. Are you able to help us with the type of information
   4     that was supplied to Dr Baker pursuant to that clause?
   5   A. I am not aware of any information being provided, but
   6     that would have come from the cardiac surgeons, the
   7     cardiologists, if it came from anybody.
   8   Q. So to the extent that anything passed to Dr Baker
   9     pursuant to this clause, you would have expected it to
  10     have been passed by Dr Joffe or Jordan, for example, or
  11     Mr Wisheart or Mr Dhasmana?
  12   A. Yes. Nobody else would have access to that sort of
  13     information.
  14   Q. What about the General Manager of Cardiac Services, as
  15     it became, or the Director of Surgery as it was at this
  16     time?
  17   A. They might have had access to it, but I would not have
  18     thought so. I would not have imagined the Manager would
  19     have attended their medical or clinical audit meetings,
  20     but --
  21   Q. If we go to page 96, clause 23.1 -- it must be over the
  22     page.
  23   THE CHAIRMAN: You may mean 21.3.
  24   MR MACLEAN: My note says 23.1. I am most grateful to the
  25     Chairman who is characteristically ahead of me.
0112
   1        21.3: "Monitoring of quality standards laid out in
   2     the service agreement and reported to purchasers in
   3     regular reports. The sample sizes and methodology for
   4     data collection to be agreed with purchasers in
   5     advance. Purchasers reserve the right to request
   6     follow-up of monitoring reports, including verification
   7     of data. Any such requests to be handled by the
   8     authorised officers for the service agreement."
   9        What light can be shed on the follow-up by
  10     purchasers of monitoring reports sent to them?
  11   A. The only monitoring reports that I know that were
  12     submitted were handled by Mrs Maisey, which were related
  13     to patient waiting times, times waiting in A & E
  14     departments to see a doctor or a nurse and a whole range
  15     of that sort of data, and including information about
  16     the community and times that district nurses and health
  17     visitors got to their appointments, and I know that
  18     there were follow-up questions from the Health Authority
  19     about performance in those areas, but I am not aware of
  20     any other follow-ups or of any report presented to the
  21     Health Authority on the sorts of issues we were
  22     discussing a few moments ago.
  23   Q. So if we go to your witness statement, at WIT 106/24,
  24     paragraph 50, in the last sentence -- perhaps you could
  25     read that paragraph to give it some context. It is the
0113
   1     last sentence:
   2        "Performance against these specifications was not
   3     discussed at contract meetings with purchasers, other
   4     than waiting times."
   5        That is essentially what you have just told me in
   6     the previous answer?
   7   A. Yes.
   8   Q. Mr Nix, I am helpfully assisted by Mr Langstaff and
   9     through him by Miss Powell. Dealing with the question
  10     of the point, the impossibility of finding a cardiac
  11     surgeon, you remember we looked at that document
  12     a moment ago, I think what I have been asked to clarify,
  13     and I am happy to do so, is that Mr Elliott was
  14     a candidate for the academic post which was finally
  15     filled by Professor Angelini?
  16   A. That was my understanding, yes, but as I said, I think
  17     that is a question really to be raised to Mr Wisheart or
  18     Dr Roylance and not to me.
  19   Q. So I think I may have said at one stage to you --
  20     according to the transcript I did say that the reference
  21     in the last sentence about finding it difficult or
  22     impossible to attract a suitable candidate could not be
  23     a reference to the position of surgeon filled by
  24     Professor Angelini, but in fact in so far as the
  25     sentence is a reference to Mr Elliott, that would be
0114
   1     concerned with the filling of the academic post.
   2        Maybe you cannot comment?
   3   A. I think I actually corrected you when you said that.
   4   Q. I think we are all agreed that Mr Elliott was in for the
   5     academic post?
   6   A. Yes.
   7   Q. He did not take it?
   8   A. No.
   9   Q. Professor Angelini did?
  10   A. Yes.
  11   Q. To the extent that the last sentence in that passage we
  12     looked at is a reference to Mr Elliott, then it is
  13     a reference to the academic post?
  14   A. Yes.
  15   Q. I hope that clarifies things to the satisfaction of
  16     those who are behind me, to whom I am grateful.
  17        Now can we go, please, to August 1991, and to
  18      HA(A) 16/2?
  19        This is produced by three health authorities, one
  20     of them Bristol & Weston, specifications for health care
  21     in Bristol and District, 1992 to 1993 and it is called
  22     the "Statement of intent and guidelines".
  23        These three health authorities were shortly to
  24     become the Bristol and District Health Authorities?
  25   A. Yes.
0115
   1   Q. And there was to be a single budget for the purchase of
   2     Bristol and District health care. We see that from
   3     page 4?
   4   A. Yes.
   5   Q. I think we may have looked at this document yesterday:
   6     if we go, please, to UBHT 38/430, this is 20th November
   7     1991, so this is about 6 months into Trust status. This
   8     is a letter to Dr Roylance from Catharine Hawkins. You
   9     see that she says:
  10        "I have just finished reading the interim reviews
  11     of the DHAs and family health service authorities
  12     region-wide, and at all but one review we heard how
  13     poorly Bristol Trust is now performing on cardiac
  14     surgery contracting, and as a consequence some are
  15     shifting their contracts this coming year and others
  16     plan to shift them in 1993."
  17        Is that a concern about the standard of the job
  18     that was being done, or is that a reflection of what we
  19     saw earlier, that there was a blockage in the system and
  20     not enough cases were being done?
  21   A. I think it is related to the waiting lists for surgery
  22     at Bristol and the fact that patients were in some cases
  23     sat in local hospitals waiting to be transferred to
  24     Bristol for operations.
  25   Q. The next sentence, is that a reference in part to you
0116
   1     or, if not, to whom?
   2   A. It says "business managers", so that could not possibly
   3     be me. I think that is because health authorities did
   4     not like us saying "There are more cases needed to be
   5     done, and this is our estimate and this is the
   6     investment you will need to make". I know that some
   7     health authorities, over the years, and that year is
   8     just one example of it where we were saying, "Sorry,
   9     there is not a lot we can do unless... You have to
  10     invest more". So I would imagine it is about that.
  11   Q. Did you discuss the contents of Catharine Hawkins'
  12     letter with Dr Roylance?
  13   A. No, never saw it.
  14   Q. We see in the last sentence we have on the page:
  15        "I am sure Mr Wisheart would like to be made aware
  16     of the gross dissatisfaction region-wide."
  17        You would have expected, therefore, that
  18     Dr Roylance would have brought this to Mr Wisheart's
  19     attention?
  20   A. Yes.
  21   Q. But you do not remember him bringing it to your
  22     attention as the other Deputy Chief Executive?
  23   A. This was November 1991, and I was not a Deputy Chief
  24     Executive at that stage, and neither was Mr Wisheart.
  25     In fact, he was an Associate Clinical Director in 1991.
0117
   1   Q. Mr Dean Hart was the Medical Director?
   2   A. He was the Medical Director.
   3   Q. We have Dr Roylance's reply, which is January 1992,
   4     UBHT 38/426.
   5   A. Can we have a look at the top of the page. The reply
   6     was written by Mr Wisheart.
   7   Q. So "JR" is John Roylance?
   8   A. Yes.
   9   Q. "JDW" is Mr Wisheart?
  10   A. Yes.
  11   Q. And "AM"?
  12   A. Is the Secretary.
  13   Q. So Dr Roylance had indeed brought the contents of
  14     Catharine Hawkins' letter to Mr Wisheart's attention, so
  15     this letter, which would go out under Dr Roylance's
  16     name, you are able to tell us is in fact from
  17     Mr Wisheart?
  18   A. It would have been drafted by Mr Wisheart.
  19   Q. Can we have a look at what is said?
  20        " ... very grateful ... for conveying their
  21     opinions. Only Exeter had mentioned it direct." And
  22     then there is a recitation as Dr Roylance has it in the
  23     letter of what Mr Wisheart told him. It deals with
  24     volume and with cost.
  25        If we go over the page (427), "Quality:
0118
   1        "The outcome of our work is at a quality level
   2     similar to that expected nation-wide as documented in
   3     the UK cardiac surgical register."
   4        It goes on to deal with waiting times.
   5        So is this little exchange of correspondence at
   6     this time something that again we have to take up with
   7     Dr Roylance and Mr Wisheart?
   8   A. Yes, absolutely.
   9   Q. Can we go to UBHT 295/697? This is a contract or
  10     a computer printout of the cost and volume of the
  11     contract for the provision of health services for
  12     1993/94, so we are now in the third year of Trust
  13     status.
  14        We see the neonatal and infant cardiac surgery
  15     part of the contract at page 698.
  16        Is this right: that we get neonatal and infant
  17     cardiac surgery at the top of the page -- this is the
  18     last year of supra-regional services?
  19   A. Yes.
  20   Q. And it is that same number: 60 contracted for, that we
  21     saw earlier. In fact it turned out that the number was
  22     52?
  23   A. Yes.
  24   Q. So the next entry, "cardiac surgery", is treating adults
  25     and children alike?
0119
   1   A. Yes.
   2   Q. And so there are 7 different sources of referral for the
   3     general run cardiac surgery?
   4   A. Yes.
   5   Q. And then bypass and valve operations are separated out
   6     at the foot of the page, I assume because those were the
   7     "big ticket" items; those were the ones where the big
   8     numbers were?
   9   A. No, it is because we had started to subdivide out some
  10     of them. So for some of the areas, like Cornwall and
  11     North Devon, that is a combined figure under the heading
  12     "Cardiac Surgery", but for Somerset, who were a major
  13     referral to Bristol, they clearly wanted us to start
  14     separating out coronary artery bypass grafting and heart
  15     valve operations.
  16        So if you look at a most up to date one then you
  17     will see that heart valves and coronary artery bypass
  18     grafts and children are basically the groupings that are
  19     now used. So this is a transition, really, from 1991
  20     through to what we are doing now, as things change with
  21     different purchasers.
  22   Q. This table gives us an idea of price, does it not?
  23   A. Yes.
  24   Q. It looks as if, does it not, the Trust is receiving
  25     œ5,373.68 for each neonatal and infant operation?
0120
   1   A. Yes.
   2   Q. Which is actually less than the sum it was receiving for
   3     any of the other paediatric or adult cardiac surgery
   4     operations?
   5   A. Yes.
   6   Q. And yet when we look at the entries under cardiac
   7     surgery, whilst most of the entries are the same price,
   8     at œ6,907.25 it looks as if Wessex and Somerset in
   9     particular are getting a somewhat rawer deal?
  10   A. Yes, they are paying slightly different prices --
  11     significantly different prices.
  12   Q. If one is Somerset, one is paying rather a lot more?
  13   A. I hope they are not looking at the transcript.
  14   Q. Why would that be? Is that just a reflection of
  15     commercial reality, that you have been able to do
  16     a better deal than Somerset?
  17   A. I think that is unfair, asking me that question. We are
  18     supposed to have the same price for every purchaser. We
  19     are not allowed to build in surpluses. There were sets
  20     of rules. I cannot actually explain why the prices
  21     there are different and why Somerset are paying more, to
  22     be honest. I would not have expected them to pay
  23     different prices. The fact we have split out heart
  24     valves, I would have expected there to be a lower price
  25     under cardiac surgery for the rest of the Somerset work,
0121
   1     but that is not reflected.
   2   Q. Indeed, because the price of the valves themselves was
   3     significant?
   4   A. That is why the heart valve operation I would expect to
   5     be higher, I think anyway, because of the cost of the
   6     valves.
   7   Q. It may be that that is a document that might benefit
   8     from some further study, perhaps, and if it does, by all
   9     means let us know. But the fact that the price for
  10     neonatal and infant work is lower than the general run
  11     of work is also rather contrary to the discussion we had
  12     before the last break about the relative sums achievable
  13     from the Department of Health on the one hand and the
  14     Region on the other?
  15   A. Yes, or the Health Authority on the other. I think you
  16     have to recognise that you are picking one document out
  17     of a whole series, and it is actually pretty difficult
  18     to go back and understand some of the figure work that
  19     was created at that time. It is a long time ago to
  20     remember exactly all the finite detail as to why some of
  21     these prices were different.
  22   Q. Can I go to the contract negotiation? For that same
  23     year, 1993/94, HA(A) 3/21, this is a note, not a formal
  24     minute, of the meeting that took place with the main
  25     purchaser, the Bristol and District Health Authority?
0122
   1   A. Yes. This is the sort of top level discussion, if you
   2     like, that I mentioned before, that you would have
   3     discussions going on between directorates but you would
   4     get the Chief Executives of the two organisations to
   5     meet, and you had Dr Gerald Johnson as the Chief
   6     Executive for Bristol and District.
   7   Q. You by this time are the Deputy Chief Executive and
   8     Finance Director, as you always were, and Mrs Maisey is
   9     the Director of Operations, I think, at this stage.
  10     Mr Wisheart was Medical Director and I think by this
  11     time may have been Deputy Chief Executive?
  12   A. I think you will find that the Board minute designating
  13     as such was March, but I think I was operating as such,
  14     probably.
  15   Q. 6, Sarah Broadbridge, what was her responsibility?
  16   A. She worked for me in the contracting area, so she helped
  17     to keep all the detailed information together.
  18   Q. The fact that your name comes first there, in that list
  19     of UBHT personnel, does that indicate that whilst
  20     Dr Johnson headed up the authority team, you were
  21     essentially in charge, in the absence of Dr Roylance,
  22     leading the Trust team?
  23   A. Yes.
  24   Q. How many of this type of meeting would there be in the
  25     course of a year leading to the conclusion of
0123
   1     a particular yearly contract?
   2   A. One or two, not many, and it would be -- it may well be
   3     before Christmas and then one or two, usually the crunch
   4     ones, in about March. When we have the pressure of
   5     having to sign the contracts before the end of the year,
   6     we are clearer about the financial implications of the
   7     review body awards for doctors and nurses.
   8   Q. Can we go to 23? And 6(c). This is a note of the
   9     meeting, so since the meeting it has been established
  10     that supra-regional funding will not change for 1993 and
  11     1994 and the Panel already knows that there was
  12     initially a suggestion that de-designation should take
  13     place from 1993, but in the end, a further year was
  14     given to designation?
  15   A. Yes.
  16   Q. If we scan down the page, and I think over the page (24),
  17     A, Outcomes:
  18        "James Wisheart tabled a paper outlining UBHT's
  19     suggestions for clinical audit... these to be considered
  20     by public health..." -- that is Dr Baker's department?
  21   A. Yes.
  22   Q. "In the light of suggestions from other Trusts. James
  23     Wisheart to provide an explanatory paragraph for each
  24     audit. Debbie Evans..." She was a health authority
  25     employee --
0124
   1   A. Director of Contracting.
   2   Q. "She raised MI and thrombolitic therapy which might be
   3     discussed with UBHT subsequently."
   4        So is it right that clinical audit would take
   5     place annually and would look each year at different
   6     selected periods?
   7   A. First off, can I just say I think you might find
   8     Dr Keiran Morgan was the Director of Public Health at
   9     this stage, but this needs to be checked with the Health
  10     Authority and not Dr Baker. This, I think, refers to
  11     the situation where I had mentioned that at some stage
  12     there were some discussions about specific topics for
  13     clinical audit and this is, I believe, the list that
  14     Mr Wisheart was producing to discuss with Avon, or
  15     Bristol and District.
  16   Q. So Mr Wisheart's list, presumably the final decision as
  17     to which topics were to be audited lay with the
  18     purchaser?
  19   A. I think in the main, the clinical audit was, as
  20     I understand it, actually organised within the Trust
  21     through the directorates, but there was a specific
  22     initiative that had been discussed with Avon on trying
  23     to find some areas of agreement that clinical audit in
  24     those areas could be pursued.
  25   Q. So the areas to be clinically audited were in essence
0125
   1     self-selected by the Trust?
   2   A. As I understand it, within the directorates, and this
   3     was something special that they were trying to develop.
   4   Q. And in particular, the suggestions, at least in this
   5     year for clinical audit at the UBHT, were set out in
   6     a paper tabled by Mr Wisheart?
   7   A. Yes.
   8   Q. Can I go now to UBHT?
   9   A. I do not believe I can recall that actually happening
  10     before, or after that year either.
  11   Q. What happening?
  12   A. Agreeing a list of special clinical audit topics.
  13   Q. 295/26, service specifications 1994/1995, "GRN" at the
  14     top of the page. That is you, obviously?
  15   A. Yes.
  16   Q. "This specification states the requirements of the
  17     Bristol and District Health Authority in respect of
  18     cardiac services for children to be purchased for
  19     residents of Bristol and district."
  20        If we go to the bottom of the page, cardiac
  21     surgery for children aged under 1 year will be part of
  22     the block contract for 1994/95, so de-designation having
  23     taken place, they are subsumed into the general block?
  24   A. Yes, and subsequent to that, we removed the distinction
  25     of under 1s to over 1, and then developed with
0126
   1     "children" as a heading rather than maintaining the
   2     differentiation, because it always seems strange to me
   3     that a child who was 365 days old fitted into one
   4     category while one that was a day older did not.
   5   Q. Yes. That was a historical throwback to the division
   6     that the Department of Health had chosen to make when
   7     designating only for under 1s?
   8   A. Yes.
   9   Q. You discussed with me earlier, you remember when we were
  10     looking at the quality provisions in the supra-regional
  11     contract, and the passages that Mr Cameron had put
  12     a line through?
  13   A. Yes.
  14   Q. Then we saw the final version of the contract which
  15     referred back to the, as it were, standard contract that
  16     the Trust had with its main purchaser?
  17   A. Yes.
  18   Q. You explained that the Trust was not in the business of
  19     having any more than one standard, and so set that
  20     standard by reference to its main purchaser?
  21   A. Yes, because you could not expect clinicians to have to
  22     keep referring to a whole range of different
  23     specifications.
  24   Q. I think we can see an example of that at UBHT 100/38
  25     (sic). That does not look right. Never mind.
0127
   1        The Trust Management Board on 5th April 1993 had
   2     a meeting, a meeting which actually you sent your
   3     apologies to, and there was a discussion there of GP
   4     fund-holders and they were looking for their own bespoke
   5     quality service.
   6        I think the Trust decided, did it not, that under
   7     no circumstances would it sign contracts which involved
   8     a financial penalty for non-compliance with quality
   9     standards and insisted on the maintenance of the
  10     standard set out in the contract of Bristol and
  11     District?
  12   A. Yes. I cannot remember the discussion, but we would
  13     have kept a line on that, yes.
  14   Q. I am sorry, I lost that reference. I must have pressed
  15     the wrong button, but we will never find it at the
  16     moment. I can, if necessary, refer you to that later.
  17        At your witness statement, WIT 106/24, you refer
  18     to the service specification for cardiac surgery for
  19     children for 1994/95. We just looked at that. Do you
  20     remember, we saw the reference at the bottom of the
  21     page to under 1s being part of the block contract?
  22   A. Yes.
  23   Q. You quote from the service specification:
  24        "Bristol and District Health Authority expects
  25     a provider to comply with the general quality standards
0128
   1     which are common to all services, see Schedule 3(a) on
   2     general quality standards and monitoring, 1993/94.
   3        "The quality of investigation and intervention
   4     will keep fatality and morbidity to minimum levels
   5     according to national standards, taking account of case
   6     mix and will be the subject of monitoring and clinical
   7     audit."
   8        We will look at Schedule 3 in a minute, but just
   9     looking at paragraph 2, how were national standards to
  10     be taken account of, bearing in mind the discussion we
  11     had before the last break about the mechanisms or lack
  12     of mechanisms for national comparisons?
  13   A. I do not know. I was here trying to extract the bits
  14     that I thought were relevant to put before the Inquiry,
  15     given that you had asked me specific questions. So
  16     I researched this and listed it. I am not aware of how
  17     we were doing that within the Trust.
  18   Q. It is plainly relevant for the Inquiry to have this and
  19     we are grateful for it. The service specification for
  20     cardiac surgery would have been drawn up by whom, in
  21     1994/95?
  22   A. Probably the basis of it would have been done by the
  23     Health Authority, and then the whole issue of the
  24     specifications were handled by Mrs Maisey, who got them
  25     from Avon Health and distributed them throughout the
0129
   1     Trust to the clinical directorates for them to make
   2     comment on, collected that back in and passed it back to
   3     Avon for amendment and if necessary, individual
   4     directorates would have had telephone conversations and
   5     correspondence with Deborah Evans at Avon Health. That
   6     is how they were created.
   7   Q. The reference to taking account of case mix, as to how
   8     that should have been taken account of, that would be
   9     a matter which would be best known to the cardiac
  10     surgery directorate, would it?
  11   A. Yes. The only thing, I mean, clearly as we have already
  12     said, from a client's point of view, I was interested
  13     whether they were coronary artery bypass grafts or valve
  14     replacements and I was interested in whether or not they
  15     were children or adults. That was all we really needed
  16     to know.
  17   Q. Was it your understanding that the Trust was warranting
  18     that national standards would be met in terms of
  19     fatality and morbidity?
  20   A. Personally, I would have expected it to have been
  21     achieved. But I do not think the Trust actually did
  22     anything proactively -- I know they did not do anything
  23     proactively to monitor this.
  24   Q. I just want to deal with one more contract, I think, and
  25     then one more area, and then there may be some sweep-up
0130
   1     questions, but we are coming towards the end.
   2        Can I take you to the service specification for
   3     1995/96 at UBHT 295/28.
   4        This is one year on from the one we have just
   5     looked at.
   6   A. Yes.
   7   Q. We can see from page 29 that, in the course of this
   8     year, if we scan down, you see under the heading
   9     "In-patients", the move was to take place during
  10     1995/96?
  11   A. Yes.
  12   Q. It in fact took place towards the end of 1995?
  13   A. Yes.
  14   Q. After Mr Pawade had started work?
  15   A. In May 1995.
  16   Q. This is the quality aspect, your witness statement at
  17     page 24 dealt with the contract for 1994/95, 1995/96 and
  18     it is essentially, in fact exactly, the same?
  19   A. It did not change every year. There were elements added
  20     but it was not a complete rewrite in any way.
  21   Q. We have dealt with paragraph 2. We need to go to
  22     Schedule 3(a) to see what is said there, at 295/30.
  23        These are the standards which apply to all
  24     services purchased by Bristol and District from the
  25     Trust for that year?
0131
   1   A. Yes.
   2   Q. If we scan down, we see that reference is made to:
   3        "Looking at outcomes crudely, for example, "Did
   4     the health of patients improve as a result of their
   5     stay ... Avon Health also recognised that some measures
   6     which on the surface relate to process rather than
   7     outcome, can themselves influence outcomes?"
   8   A. You missed out reading "the NHS is very far from
   9     developing good outcome measures, especially linked to
  10     costs."
  11   Q. Yes. If we go to 31, please, at the top:
  12        "Avon Health will focus in 1995/96 on quality
  13     standards ..."
  14        Then there are some key objectives.
  15        If we go to 33, there is reference to the
  16     Patients' Charter and to the Health of the Nation, and
  17     5, to specialty-specific requirements which are included
  18     in the individual service specifications.
  19        That is the paragraph 2 referred to at page 24 of
  20     your statement.
  21   A. Yes.
  22   Q. So that is the bit that is bolted onto these general
  23     quality conditions in the case of cardiac surgery?
  24   A. Yes.
  25   Q. Then we see what is said about content and format of
0132
   1     monitoring.
   2        At 36 it deals with information that is to be
   3     provided:
   4        "Clear explanations will be given on any treatment
   5     proposed, including any risks and alternatives, before
   6     patients decide whether they agree to treatment."
   7        How would these general terms have been drawn up?
   8     Obviously I understand that the paragraph 2 business is
   9     directorate-specific, but how did these standard terms
  10     applicable to all the service come about?
  11   A. I would imagine they were initially drafted by Avon
  12     Health, and then shared with the Trust. They would have
  13     developed over a number of years. But how within UBHT
  14     we would have handled this, to be honest, I could not
  15     recall.
  16   Q. Would this be Mrs Maisey's department in drawing up the
  17     standard terms?
  18   A. I would have expected this to be part of the overall
  19     one, or the individual ones; it may well have been sent
  20     out to each of the directorates, but that may be
  21     a question for her.
  22   Q. Can I deal with one or two other matters in conclusion?
  23     I think we touched earlier on the fact that there were
  24     some visits by Department of Health personnel and in
  25     your statement at paragraph 10 on page 6 -- WIT 24/6 --
0133
   1     you remember we looked at this very briefly earlier?
   2   A. Yes.
   3   Q. Were you aware of those visits ever producing criticism
   4     from the Department of Health about the neonatal and
   5     infant cardiac service at Bristol?
   6   A. No.
   7   Q. Can we go to page 24 in your statement, again, just to
   8     the paragraph that we have been at? I think focusing at
   9     the bottom of the page on paragraph 2, I have asked you
  10     about the taking account of national standards and
  11     taking account of case mix. It is the reference to the
  12     subject of monitoring and clinical audit.
  13        Was the reference there to clinical audit the same
  14     type of topic by topic clinical audit that Mr Wisheart
  15     was proposing in the document we looked at a few minutes
  16     ago? Is that right?
  17   A. No, I think -- take Mr Wisheart's list, I think, and put
  18     that just to the side for a moment, because I would see
  19     this as saying that they expected the Trust to have
  20     clinical audit being undertaken in all the specialties
  21     within the Trust and within cardiac in particular. The
  22     work that we were discussing with Mr Wisheart's list was
  23     more general across the Trust in other specialties, not
  24     just cardiac.
  25   Q. Are you aware of any of the monitoring of clinical audit
0134
   1     processes ever having thrown up concerns about
   2     paediatric cardiac surgery in particular, or cardiac
   3     surgery in general?
   4   A. No.
   5   Q. Can we go then to WIT 106/29? Paragraph 61, turning now
   6     to Dr Roylance.
   7        You use the words there that Dr Roylance's wish
   8     was that the Executive and the Board was a supporting
   9     one to the clinical directorates, and I think you
  10     earlier used the analogy of a holding company?
  11   A. Yes.
  12   Q. And a sheltering one to the directorates from the NHS
  13     Executive and outside impositions, and that the
  14     Executive Directors of the Trust, of which you were one,
  15     were to act like a protective filter answering questions
  16     from the centre without always imposing on the
  17     directorates?
  18   A. Yes.
  19   Q. Would it be fair to characterise Dr Roylance's view of
  20     his role vis-a-vis the directorates to be to shelter
  21     them from unnecessary scrutiny from outside. Is that
  22     what you mean by "shelter"?
  23   A. No, it was more to make sure that they had the time to
  24     concentrate on delivering the patient care that they
  25     were good at doing, and for us to answer requests for
0135
   1     information from the NHS Executive and elsewhere if we
   2     were able to do that, rather than every time a question
   3     came down, we were to actually ask the clinical
   4     directorates.
   5   Q. What type of outside impositions do you have in mind?
   6   A. Requests from District Audit, for example, to do major
   7     pieces of work that might not actually have any benefit
   8     or perceived benefit for the Trust. We worked very
   9     closely with District Audit, but we could say "No" to
  10     them and say no, we did not think that was appropriate
  11     at this time; requests for information from the centre,
  12     bearing in mind in 1991, in effect, Trusts had very
  13     little imposition from outside, but as the years went
  14     by, then more requests for information came to the
  15     Trust, so it was trying to allow the directorates to
  16     actually get on with what they were there to do.
  17   Q. The reference to "protective filter": a filter is
  18     something that allows only certain matter through,
  19     stopping other matter from passing through, like
  20     a sieve?
  21   A. Yes, that is in effect what I have been talking about:
  22     another explanation of us trying to actually answer the
  23     questions, and to handle the NHS Executive's regional
  24     outpost rather than always involving the directorates in
  25     those discussions, if we were able to.
0136
   1   Q. So there was a buffer between the clinical directorates
   2     which were semi-detached one from another, and were the
   3     little pockets which were collectively made up of Trusts
   4     and the outside world of the NHS --
   5   A. Yes, if you go back in time, the Regional Health
   6     Authority that used to exist did actually act as
   7     a buffer between health authorities and the Department
   8     of Health.
   9   Q. And in what way was this buffer thought to be helpful or
  10     desirable?
  11   A. We thought it was helpful because it was a matter of
  12     trying to, as I said, allow the directorates to get on
  13     and do the job that they were there to do, and apply
  14     their skills to that area, rather than always to
  15     answering questions from the NHS Executive, or even
  16     sometimes purchasers.
  17   Q. We mentioned the General Medical Council briefly,
  18     I think once or twice. You were asked I think questions
  19     in I think last April. Can I briefly cover some of that
  20     ground again? You first came across Dr Roylance when?
  21   A. When I joined the [Health Authority] in July 1983, I did
  22     some work with a colleague, a finance person, a chap
  23     called Terry Cozens, and John Roylance about the
  24     distribution of medical equipment budgets, I think out
  25     into what were then sub-units.
0137
   1   Q. You worked closely with Dr Roylance once he became
   2     District General Manager and through to Trust status?
   3   A. Yes. I mean, the relationship developed at completely
   4     different levels within the organisation. I joined as
   5     planning accountant which would be, to give you some
   6     idea, about fourth in line probably, and then had
   7     promotion. I did not expect to stay at Bristol & Weston
   8     that long. Before that I had moved every two to three
   9     years, but I gained promotion within the Finance
  10     Department at Bristol & Weston and I enjoyed the work.
  11     Obviously as I did different jobs and got a bit more
  12     senior, I had more contact with Dr Roylance and
  13     Mrs Maisey and John Watson and other people.
  14   Q. When Dr Roylance became District General Manager and
  15     later when he was Chief Executive of the Trust, he was
  16     in both positions effectively the boss?
  17   A. Yes.
  18   Q. What was his attitude to his immediate colleagues, for
  19     example, the Executive Directors of the Trust? How did
  20     he treat them and react to them?
  21   A. John was always, to me, very supportive, and I think to
  22     everybody else.
  23   Q. How would you characterise his relationship with you?
  24   A. Very supportive.
  25   Q. Was he somebody who consciously and continually kept
0138
   1     a close check on how you did your job, or was he more
   2     hands-off?
   3   A. No, he was more hands-off. He trusted people to -- he
   4     appointed people to jobs and he expected them to do it.
   5     He would be supportive of them in doing it. When you
   6     got things wrong as well as when you got things right.
   7   Q. He was medically qualified himself, as you acknowledge?
   8   A. As a radiologist, yes.
   9   Q. Was there any difference in his attitude towards
  10     clinical colleagues compared to non-medically qualified
  11     colleagues such as yourself?
  12   A. I did not actually personally feel there was any
  13     difference between the way he treated me personally and
  14     the way he treated other people. He did think that to
  15     work in the Health Service you needed to understand the
  16     service very fully and that people with a clinical
  17     background knew how the system worked.
  18   Q. You say that you did not feel there was any difference
  19     between the way he treated non-medical qualified people
  20     and others, and do you think there was a perception
  21     among other people that there was a difference?
  22   A. I think in some areas, yes, there were some people who
  23     would think that they were treated differently if they
  24     did not come from a clinical background. I am not sure
  25     in reality that was true.
0139
   1   Q. They would be treated more or less favourably if they
   2     had a non-clinical background?
   3   A. Dr Roylance thought that people with a clinical
   4     background had additional skills to run the service.
   5   Q. So the having of clinical skills would bring with it the
   6     managerial skills required to run the directorates?
   7   A. No, it added another string to their bow; you had to be
   8     a good manager, but if you had that clinical element as
   9     well and that background, then that gave you an added
  10     advantage.
  11   Q. I think we have discussed this once or twice; the
  12     clinical directors of the Trust were selected by the
  13     Chief Executive?
  14   A. Yes.
  15   Q. So the analogy might be between the Chief Executive and
  16     the Prime Minister selecting his Cabinet. Is that
  17     a fair analogy?
  18   A. Yes.
  19   Q. And the Clinical Directors would remain Clinical
  20     Directors so long as they retained the confidence of the
  21     "Prime Minister" figure of the Chief Executive?
  22   A. There were different arrangements in different areas
  23     within the Trust. Some Clinical Directors were
  24     appointed with -- well, all of them were appointed with
  25     the support of their colleagues and some of them had
0140
   1     a very clear remit that they were doing the job for two
   2     years, and that somebody else within their directorate
   3     would take that job on after that. An example of that
   4     is Anaesthesia, which regularly has changed Clinical
   5     Director every two years. Then there are other areas
   6     where, in all the period we are looking at from 1991,
   7     there have only been two Clinical Directors, such as
   8     Children's Services.
   9        So it varied from place to place.
  10   Q. We have touched on this earlier: at the General Medical
  11     Committee in the context of the discussion over the
  12     directorates system, you were asked what would
  13     Dr Roylance's guidance to you be if the professional
  14     group of a directorate proved unable to correct
  15     something that had gone wrong?
  16        We understand that the idea is that the
  17     Directorate will run matters concerning that Directorate
  18     and will fix any minor problems that might emerge, but
  19     I think you were asked about Dr Roylance's attitude when
  20     a problem had gone beyond the confines of the
  21     Directorate. What was your impression of that?
  22   A. I cannot recall the answer I gave then.
  23   Q. What is your recollection now?
  24   A. John's view was certainly that doctors and clinicians
  25     were professionals and therefore they would analyse
0141
   1     their problems and would be self-correcting, and there
   2     was always the comment that you should never get between
   3     the clinician and the patient because that is an area in
   4     which management cannot survive because of the strong
   5     bond between the individual patient and the clinician
   6     caring for them.
   7        Whether that is what I said then or whether that
   8     answers the question, I am not sure.
   9   Q. But if there was corrective action to be taken within
  10     a directorate, to what extent did you understand the
  11     philosophy of the Trust to be that assistance should be
  12     given to the directorate from the Executive of the
  13     Trust?
  14   A. I mean the Executive were supportive of the directorates
  15     to improve and correct and move on, and we should learn
  16     from the mistakes.
  17   Q. To what extent did the Executive Directors of the Trust
  18     and the Chief Executive intervene in clinical matters?
  19   A. We did not -- well, certainly, I did not. We would not
  20     be expected to.
  21   Q. Would anyone else among the Executive Directors be
  22     expected to, other than the Medical Directors?
  23   A. I was going to say, other than John Roylance and the
  24     Medical Director, no, not really. Clearly, if there was
  25     a nursing issue, then Mrs Maisey would be involved.
0142
   1     That might have extended to the professions allied to
   2     medicine, but I am not sure.
   3   Q. But Dr Roylance as a Chief Executive and a medically
   4     qualified person and the Medical Director would be the
   5     Executive Directors who might on occasion intervene in
   6     clinical matters?
   7   A. That is what I would have expected to happen, yes.
   8   Q. How would you characterise Dr Roylance's approach to
   9     members of staff, at whatever level, who might want to
  10     raise matters with them?
  11   A. John was always open. People had to go and see him
  12     a lot of the time. He went out into the hospital and
  13     did visits in the hospitals, and did visits, but not too
  14     many. He used to go regularly to the Hospital Medical
  15     Committee, a monthly meeting of consultants. There was
  16     a Clinical Director's meeting and the Senior Managers'
  17     meeting, and a whole range of other events that John
  18     would go to, and you could speak to him.
  19   Q. Can I just repeat that we have not gone into the Hunter
  20     de Leval report, and we have not gone into particular
  21     expressions of concern which emerged certainly by early
  22     1995 about Bristol.
  23   A. Yes.
  24   Q. And, I repeat, and we discussed yesterday, there will be
  25     a further statement I think, from you dealing with that.
0143
   1        I just want, I hope, finally to deal with the
   2     question of the Deputy Chief Executive role. As
   3     I understand it, you are now the single deputy to
   4     Mr Ross?
   5   A. Yes.
   6   Q. And Mr Ross, as he explained in his evidence last week,
   7     is concerned that you, as his deputy, should be able,
   8     ready and willing, to step into whichever part of his
   9     role is necessary if he were to be called away or
  10     whatever.
  11   A. Yes.
  12   Q. In the position when Mr Wisheart was Deputy Chief
  13     Executive, it was different, was it not?
  14   A. Yes.
  15   Q. And when Dr Roylance was away, can you just explain how
  16     the respective deputies, yourself and Mr Wisheart, would
  17     divide up Dr Roylance's work?
  18   A. I do not think we looked at it like that, but I would
  19     actually go through all of the post into the
  20     organisation and deal with it. I would chair the
  21     meetings that were necessary to be chaired when he was
  22     away, and if there were clinical issues, then we would
  23     have had a discussion and I would have passed it on to
  24     whoever the relevant person would have been.
  25   Q. So if it were decided that the matter was a clinical
0144
   1     matter, then you would pass it on to Mr Wisheart?
   2   A. I would have taken advice as to who was the best person
   3     to deal with that, and pass it on. I cannot actually
   4     recall many clinical issues ever occurring, apart from
   5     the one in 1995.
   6   Q. Mr Wisheart was the Deputy Chief Executive and so were
   7     you. Mrs Maisey was not?
   8   A. Yes.
   9   Q. Did you assume any heightened significance when
  10     Dr Roylance was away?
  11   A. Yes. I mean, we all did. We had to work as a team. So
  12     if there were issues that were coming in, then I would
  13     discuss them with the other Executive Directors, if
  14     I felt that that was necessary.
  15   Q. At the GMC you described Dr Roylance as somebody who saw
  16     part of his own role to be "visionary"?
  17   A. Yes.
  18   Q. What did you mean by that?
  19   A. John talked very much about the day-to-day operational
  20     arrangements being the responsibility of a number of the
  21     other Executive Directors, and he, as Chief Executive,
  22     needed to think about the strategic direction of the
  23     organisation, the vision for the future, the direction
  24     of travel; and therefore spent less of his time on
  25     operational issues.
0145
   1   Q. So tell me if this is an unfair characterisation in any
   2     way: to what extent would it be accurate to describe
   3     Dr Roylance as looking at the "big picture"?
   4   A. Yes, that is what I would expect: an element of the job
   5     of all Chief Executives is to think of the overall
   6     direction of the organisation, the "big picture" as you
   7     put it, and to guide the organisation as its Chief
   8     Executive.
   9   Q. And is that a characterisation that would apply with
  10     equal force now to Mr Ross?
  11   A. Mr Ross does give leadership and strategic direction to
  12     the organisation but does spend a higher proportion of
  13     his time on operational matters.
  14   Q. So to what extent would you say that there was
  15     a difference in the amount of hands-on management of
  16     day-to-day issues now as compared to the early days of
  17     the Trust?
  18   A. Well, the trouble is that it is very difficult to
  19     compare now and the early days of the Trust because the
  20     demands that are placed on us are completely different,
  21     and I would suggest even heavier than they were in
  22     1991. The targets set for the Trust do need very strong
  23     management now, such as the major emphasis by the
  24     current government on numbers of patients waiting on the
  25     inpatients and day case waiting lists and new
0146
   1     requirements on the number of patients waiting for
   2     outpatient attendances. I think that is a significant
   3     issue that needs all of the Executive Directors' input
   4     to try and achieve with the directorates.
   5   Q. I think at the GMC you were asked what percentage of
   6     Dr Roylance's time was spent on, I think, what
   7     President Bush once famously described as the "vision
   8     thing" and what part of his time he spent on operational
   9     matters.
  10        You said:
  11        "In the early days, John drew diagrams about this,
  12     and it was something like 10 per cent was actually
  13     operational and 90 per cent was about the future, that
  14     sort of order."
  15   A. Yes.
  16   Q. Then you were asked about your and Mrs Maisey's division
  17     of operation and vision, but what I want to ask you
  18     about is whether, in his four years or so as Chief
  19     Executive of the Trust, that 10 to 90 proportion for
  20     Dr Roylance altered in any way?
  21   A. No, I do not believe it did. I think 10 to 90 is pretty
  22     stark. It might be 20/80. But it is of that sort of
  23     order.
  24   MR MACLEAN: Sir, would you give me one moment so I can
  25     check behind to see if there are any other matters?
0147
   1        Happily, there is a deafening silence.
   2        Mr Nix, I do not want to ask you any more
   3     questions at this stage. Can I thank you very much for
   4     your attention over the last day and a half? It may be
   5     that there are some questions from the Panel; it may be
   6     that there is some re-examination.
   7        Could I just say that there are one or two matters
   8     that have cropped up in our discussions which may need
   9     some further thought, by you and by others. If there is
  10     anything else that you wish to say to the Inquiry, any
  11     more documents that you wish to submit along with the
  12     helpful and voluminous documents you have already
  13     personally submitted, I know, then we would be most
  14     grateful to have those. We can have those at any time,
  15     and we will of course be contacting you to deal with the
  16     matters of concern in the Block 6 issues in due course.
  17        It may be that we will see you again, giving oral
  18     evidence dealing with that.
  19        Are there any questions from the Panel?
  20   THE CHAIRMAN: There are some.
  21          Examined by THE PANEL:
  22   MRS MACLEAN: Mrs Nix, you have talked to us today about the
  23     question of excess demand for cardiac surgery as
  24     evidenced by the waiting lists.
  25   A. Yes.
0148
   1   Q. And about your position as holding the reign between the
   2     demand for resources and the finding of them.
   3        In view of that, I would like to draw to your
   4     attention something which Sir Terence English said to us
   5     some days earlier in our proceedings.
   6        When talking about the wishes of clinicians to
   7     develop their work and faced with a shortage of
   8     resources, not an unusual position in any hospital
   9     Trust, he described one approach of clinicians as being
  10     to push forward, to make a maximum use of facilities to
  11     really almost drive through this shortage of resources,
  12     and that that was one way forward in finding the key to
  13     opening further resources.
  14        I wondered whether you had a view on whether you
  15     had observed that kind of strategy in operation in
  16     Bristol?
  17   A. That sort of phenomena is something that a Financial
  18     Director faces on a regular basis, running an
  19     organisation the size of the UBHT with a teaching
  20     hospital and academics, and it is the same, I believe,
  21     in most hospitals, that clinicians of all types want to
  22     do the best they can, and with the numbers of people on
  23     the waiting list, they will strive and strive to deliver
  24     more and more care, by looking at innovative ways of
  25     doing that.
0149
   1        I think that within cardiac surgery in Bristol,
   2     you could say that they had done an element of that:
   3     they had a unit that they had carefully designed to
   4     undertake 600 cases a year, and you can see the sort of
   5     volumes of patients that are currently being cared for
   6     through that unit now. I know there have been
   7     subsequent minor changes, but not significant.
   8        So that is there, and it is -- I mean, I know it
   9     is a tactic by some, but I do not see that it was played
  10     out in a forceful way, but it was them trying to meet
  11     the demands of their waiting lists.
  12   MRS MACLEAN: Thank you.
  13   THE CHAIRMAN: Mrs Howard?
  14   MRS HOWARD: Mr Nix, two questions: you have mentioned on
  15     a number of occasions now your very clear view of the
  16     split role as Director of Finance and a bifurcated role
  17     as Deputy Chief Executive.
  18        I wonder if you could give me some clarity as to
  19     the strategies you employed to assure yourself that you
  20     understand the pressures and aspirations within the
  21     Clinical Directors in terms of delivery of the service
  22     in order that you could fulfil your financial duties in
  23     terms of probity to the Board and financial management
  24     across the management Trust as a corporate entity?
  25   A. My style is to be very open, and I know all the Clinical
0150
   1     Directors personally. I am out and about in the
   2     organisation. A lot of the General Managers would come
   3     to me. My office is in a situation which is very
   4     convenient and it is between the carpark and the
   5     hospital and the people come in and out. I have created
   6     a style, I believe, where everybody knows if they ring
   7     me I will always get back to them and that if I support
   8     what they are saying, then I will pick it up and run
   9     with it and help them to deliver it.
  10        So my approach has always been to understand the
  11     service, and through that, I think, I have been able to
  12     work with Clinical Directors and make sure that
  13     I understand what the issues are out in the directorates
  14     so that I can fulfil my role to the Board.
  15        The other side of it is that I still maintain,
  16     which is different to many Trusts, a central finance
  17     function, so the financial managers who support the
  18     directorates are actually part of finance, and my rule
  19     to them is that I class them as being successful if when
  20     the Directorate draws their structure they draw them in,
  21     so in other words they are seen to be very much part of
  22     the Directorate and owned by the Directorate, but
  23     clearly by doing that, they understand what is going on
  24     and they keep me abreast of what is happening within the
  25     organisation. So it is a whole range of approaches.
0151
   1     But most important to me is that I actually understand
   2     the service, and that came from my initial training back
   3     in 1974, when I actually worked on the wards and in
   4     theatre, and I spent 12 months doing that, going to
   5     physio, occupational therapy, pathology, spending
   6     numbers of weeks, so I actually do understand, strangely
   7     for an accountant, exactly what does go on in the
   8     service.
   9        I am also married to a nurse.
  10   Q. That probably helps!
  11   A. It certainly does.
  12   Q. My second question is to ask for a personal comment on
  13     the way in which your role has changed and become a much
  14     wider role and how that is viewed, you believe, within
  15     the Trust, in terms of effective delivery of service.
  16   A. When Hugh Ross came to the Trust, I did say to him that
  17     if he wanted a straight Financial Director, then he did
  18     not actually have one in me; I have an interest in the
  19     service. I am very much task-orientated; I want the
  20     service to do well and there are patients at the end of
  21     it, and I think that because of the way I have responded
  22     to and worked with the directorates, then I have a lot
  23     of support from them. That has enabled me to fulfil
  24     both of the jobs and within my own department, clearly,
  25     having set it up in 1991, and in fact taken a number of
0152
   1     what I believe to be the best finance staff into the
   2     Trust, they have individually developed and they are
   3     able to fulfil the finance function, even if I am not
   4     there. So by me doing other roles, it has allowed them
   5     to have more headway into doing the things they want to
   6     do. I think I have a lot of support within the Trust.
   7   MRS HOWARD: Thank you.
   8   THE CHAIRMAN: Professor Jarman?
   9   PROFESSOR JARMAN: To take up the point you have just
  10     mentioned about the patients being at the end of it,
  11     yesterday the 1983 Griffiths Report was mentioned.
  12   A. Yes.
  13   Q. Do you have any views about the importance of that with
  14     regard to management over the period of time that we are
  15     concerned with?
  16   A. I believe that people should be accountable for what
  17     they are actually doing and Griffiths really brought in
  18     general management, that although you quite rightly,
  19     I believe, still have the debates, at the end of the day
  20     there is one person who, having heard those debates,
  21     hopefully will have consensus of view, but if there is
  22     not, that person can actually make the decision.
  23     I think that leads to better management of an
  24     organisation. I think that has been demonstrated in the
  25     NHS and elsewhere, that actually having one person
0153
   1     responsible for what is going on is quite key.
   2   Q. So Griffiths recommends, and I am quoting here:
   3        "Real output measurement against clearly stated
   4     management objectives and budgets should become a major
   5     concern of management at all levels."
   6        Do you have any comment on that?
   7   A. No, I support that. I think that we should be clear
   8     about what we are doing, what we are trying to achieve,
   9     measuring against that. Clearly, in my own field,
  10     I believe I have strong financial management and we have
  11     delivered our financial targets year on year -- it
  12     slightly wavers every now and again, like most people.
  13     But this teaching hospital, teaching Trust, is not in
  14     the financial difficulties that some around the country
  15     are -- although, to be honest, we are struggling this
  16     year -- and the change in the National Health Service in
  17     1991 actually helped us towards that, which was rather
  18     than money coming out to the Health Authority with no
  19     information on what you were supposed to deliver, it
  20     clearly changed in 1991, because one of the major
  21     changes then was an identification of targets for
  22     workload.
  23   Q. I am asking the question in relation to your comment
  24     about patients: does your reply mean that you interpret
  25     real output measurement as being financial results, or
0154
   1     which also include real output measures with regard to
   2     things like patient mortality, or not?
   3   A. I am sorry. I think that what I was referring to really
   4     was that I thought we had moved on with regard to the
   5     volume of patients and information about how many
   6     patients we were caring for and how the efficiency of
   7     the service has developed tremendously in that area.
   8     I do not believe the service has got very far in
   9     monitoring outcomes.
  10   Q. So you believe that at the time period we are
  11     considering, that measurement of outcomes was an
  12     important factor concerning yourself?
  13   A. I do not think it was. Certainly, outcome as to patient
  14     care, to be honest, I never questioned. I think that
  15     prior to 1991 the outcome that I always thought about
  16     was not about the quality of care that we were giving
  17     individuals technically, or the doctors and nurses were
  18     giving technically. I thought that we were not very
  19     good at treating patients as people. I think that is
  20     one outcome that we have achieved in the last eight
  21     years, to get much better at treating patients as
  22     people, i.e. making sure that they have good information
  23     about what is going to happen to them, receiving them
  24     well, asking them whether they actually enjoyed the
  25     experience through patient surveys and things like
0155
   1     that. I think that is certainly where I believe we have
   2     improved in the last 8 to 9 years, as well as the links
   3     to GPs, of course.
   4   Q. So if there was an annual report from the paediatric
   5     cardiology and cardiac surgery from the BRI indicating
   6     significantly higher mortality rates at the BRI, that
   7     would not be part of your concern?
   8   A. Well, it would be a concern of mine, if I actually knew
   9     the content of the report.
  10   Q. It has come to the Inquiry earlier that it showed
  11     mortality rates significantly higher.
  12   A. Yes. I mean, clearly I am aware of that now, in fact
  13     I have been aware of that since 1995, but not prior to
  14     that.
  15   Q. I see. But had you been aware, it would have been part
  16     of your concern?
  17   A. Yes, absolutely. I think as an Executive Director you
  18     have an interest beyond your own professional area.
  19   Q. So I am interpreting that it just did not come to your
  20     notice?
  21   A. No.
  22   Q. Would you have any view as to why it did not, or might
  23     not have?
  24   A. Those sorts of issues, we did not really get into
  25     discussing those sorts of issues; it was never brought
0156
   1     to an Executive Director's group, or to the Trust Board.
   2   PROFESSOR JARMAN: Thank you very much.
   3   THE CHAIRMAN: Mrs Howard has another question.
   4   MRS HOWARD: I am sorry, Mr Nix, it has really come out from
   5     that previous exchange. Do you have a general comment
   6     you would like to make to the Inquiry about the role of
   7     non-executive directors in respect of some of the issues
   8     that we have touched upon today and maybe more
   9     specifically, in some of the issues you have just
  10     touched on with Professor Jarman?
  11   A. Certainly my involvement with non-executive directors
  12     has been helpful. We have used their skills. They
  13     themselves have been around the buildings and visited
  14     different services, but they have not been used in the
  15     way that they are now in providing a lay input into
  16     discussions about clinical governance and those sorts of
  17     areas. But they were not at that time.
  18   Q. Do you have a comment about why they were not at that
  19     time?
  20   A. I do not think anybody was, either executives, certainly
  21     from my own point of view and if I was not aware of it,
  22     then the non-executives would not have been either, I do
  23     not believe.
  24   MRS HOWARD: Thank you.
  25   THE CHAIRMAN: I have no questions. Mr Miller?
0157
   1            RE-EXAMINED BY MR MILLER:
   2   MR MILLER: Your time at Bristol, if we include the Bristol
   3     & Weston part first followed by the Trust, it is almost
   4     exactly equal in each institution, so you were almost as
   5     long at Bristol & Weston Health Authority as you have
   6     been in the Trust?
   7   A. Yes.
   8   Q. So you saw the pre-directorate structure in operation,
   9     and the post-directorate structure after the setting up
  10     of the Trust?
  11   A. Yes.
  12   Q. From the non-clinical point of view, in your eyes did
  13     the setting up of the directorate system create
  14     watertight compartments within the hospital, the BRI
  15     particularly, with no horizontal contact between
  16     different groups, different medical groups?
  17   A. No. You could not run the service by making them
  18     watertight groupings, as you have said. It was
  19     a management setup to run the organisation, but clearly,
  20     you had to have very good horizontal contact because
  21     people providing the care were part of the teams. We
  22     talked yesterday about having anaesthetists and surgeons
  23     and the theatre staff needing to work right across, if
  24     you like, the artificial management structure that had
  25     been put in place.
0158
   1   Q. So it is a management structure as opposed to cutting
   2     off links between different medical specialties?
   3   A. Yes.
   4   Q. Because taking cardiac surgery as an example, there
   5     would have been a need to use radiological resources,
   6     anaesthetic, pathological?
   7   A. Yes, pathology, the lot, yes, and there would have to be
   8     good liaison between all of them.
   9   Q. But if a particular problem was seen within
  10     a directorate, I think you said yesterday that you would
  11     expect a doctor with a concern to take it up with his
  12     Clinical Director, or alternatively with the Clinical
  13     Director in the other directorate?
  14   A. Yes, or with his senior colleague in that area, if you
  15     were a junior doctor, as was used yesterday.
  16   Q. I wonder if we could have up UBHT 64/73: it is the draft
  17     contract for the supra-regional services made with the
  18     NHS Executive.
  19   A. Yes.
  20   Q. It starts with that. We looked at it yesterday.
  21   A. Yes.
  22   Q. I wonder if we could have page 78, which you were asked
  23     to look at this morning.
  24   A. Yes, the quality check-list.
  25   Q. That is the check-list. It appears to start on the
0159
   1     premise that it is already recognised that the unit
   2     currently provides good care?
   3   A. Yes.
   4   Q. So there is an acknowledgment of that at the outset?
   5   A. Yes.
   6   Q. Would you have understood that the Department of Health
   7     had satisfied itself at that stage that the unit did
   8     provide good care?
   9   A. As I have just said to some of the panel members,
  10     I assume that the quality of care, technical care, was
  11     always good anyway in the Health Service. I have never
  12     thought of it being anything else, and a comment like
  13     that would reinforce it, but I would not necessarily
  14     have read it like that at the time.
  15   Q. But this is not a new arrangement at that stage. It is
  16     new because of the Trust, but in fact the supra-regional
  17     contract had been in place for some time?
  18   A. Yes.
  19   Q. And there had been periodic visits over the years from
  20     Department of Health officials?
  21   A. Yes.
  22   Q. And the Royal Colleges?
  23   A. Yes.
  24   Q. Were you ever concerned with the clinical side of those
  25     visits, when doctors came to look at the unit to see how
0160
   1     it was performing?
   2   A. I have never been involved in any of the Royal College
   3     visits; I do get information now, but I would not at
   4     that stage.
   5   Q. You were only asked to look at, I think, two of those,
   6     but there is a whole series on the check-list as to what
   7     the Department of Health says would constitute a good
   8     quality of care, is there not?
   9   A. Yes.
  10   Q. We highlighted this morning two of them, but in fact
  11     they range over a much wider area?
  12   A. Yes, and the majority of them, the ones I have read, are
  13     sensible.
  14   Q. When it came to de-designation, you were asked this
  15     morning about your views, what you thought about the
  16     designation and what you thought you had done wrong,
  17     effectively, in Bristol, but did you understand at the
  18     time it was de-designation across the board, or it just
  19     applied to Bristol?
  20   A. No, I knew it was de-designation across the board,
  21     because the information supplied from the centre was how
  22     it was going to be de-designated and how they were going
  23     to handle the disposition of the funds back to the
  24     health authorities, so we are very clear that it was
  25     everybody.
0161
   1   Q. So -- again I think you were asked this morning -- did
   2     it cross your mind it was because you were not providing
   3     the service that the whole service was being
   4     de-designated?
   5   A. I would be concerned if it was only us, yes.
   6   Q. Just two other things I would like to ask you about.
   7     There has been a focus for obvious reasons on the fact
   8     that this Inquiry is primarily concerned with paediatric
   9     cardiac surgery and therefore, we look at all the
  10     documentation that relates to that.
  11        The implication this morning was that you had
  12     "missed a trick" with the Supra Regional Services
  13     Advisory Group by failing to get money which must have
  14     been available to you by which a split site could have
  15     been avoided.
  16   A. Yes.
  17   Q. That is as I understood the questioning this morning,
  18     and that somehow, despite having fairly hefty finger on
  19     most of the pulses, you had missed it?
  20   A. Yes.
  21   Q. What do you say about that, that you had failed to get
  22     cash that was available?
  23   A. I am always disappointed if I fail to get cash which is
  24     available. My antennae is pretty good for cash!
  25     Financial Directors smell it. One comment would be that
0162
   1     one is, I think, always certainly looking at the
   2     Regional Health Authority because they were the ones who
   3     were the main links into that; and the other is clearly
   4     that an organisation which has œ200 million turnover
   5     means that there are an awful lot of services and an
   6     awful lot of routes, and unfortunately it is possible to
   7     miss possible funding -- but not often.
   8   Q. From the documentation which none of us had but which
   9     you had seen, I think last Friday, it looks as though an
  10     incomplete application was put forward, or an informal
  11     application was put forward, which was not proceeded
  12     with?
  13   A. Yes. As I saw it, it was a holding submission which
  14     seemed to infer that we would follow it up with a much
  15     more detailed submission. I would not have wished to
  16     have signed off personally the document that actually
  17     went.
  18   Q. Can you help us, because we do not have it, as to what
  19     the funding that was being sought was to be applied to?
  20   A. It was for the split site and I believe from
  21     recollection we were talking about œ800,000 in capital,
  22     which was split œ300,000 and œ500,000. I cannot recall
  23     exactly whether it was the Trust that was finding
  24     œ300,000 or œ500,000 out of the œ800,000.
  25   Q. Obviously the document will be available in due course,
0163
   1     but it was relating to the split site so historically
   2     there was the Working Party that looked at it in 1989?
   3   A. Yes.
   4   Q. The outcome was that it was cost prohibitive. This
   5     would have been in 1992?
   6   A. Yes.
   7   Q. And then in 1993/1994, again the matter is raised?
   8   A. Yes.
   9   Q. Unsuccessfully at that stage?
  10   A. Yes.
  11   Q. As far as the 1989 one was concerned, that is an
  12     application to the region for capital?
  13   A. Yes. That would have been the only route to get
  14     capital. In fact, I think it was led by the region.
  15   Q. But that is a free-standing application which has, as
  16     its aim, the relocation of surgery in the Children's
  17     Hospital?
  18   A. Yes.
  19   Q. And the region turned it down?
  20   A. It is difficult to know who turned it down. It is
  21     difficult to perceive. The Regional Health Authority,
  22     who held the purse strings, clearly must have said no at
  23     some stage.
  24   Q. Although you are the Financial Director, are you the man
  25     who says, "Here is the cash in my hand", in order to be
0164
   1     able to pay for it? If you have been turned down by the
   2     region for capital, is it in your hands to say you will
   3     find the capital somewhere else?
   4   A. No, that would have gone to the Health Authority or to
   5     the Trust. In fact, in Health Authority times, you
   6     would still have had to have Regional Health Authority
   7     approval for that level of spending.
   8        Clearly, the other part is the revenue. It is
   9     pointless building something if you cannot actually run
  10     it.
  11   Q. So renewed efforts were made initially in 1992 by --
  12     Dr Joffe, I think you said, signed the draft that was
  13     there?
  14   A. Yes.
  15   Q. With you saying what was needed to make a proper bid?
  16   A. Yes.
  17   Q. Then 1993/94.
  18        Parallel to that, we saw the documentation
  19     yesterday taken through by Mr Maclean, the various
  20     working parties in the earlier period, where you were
  21     dealing with the expansion of the adult cardiac surgery?
  22   A. Yes.
  23   Q. You were asked, "Why were you on those?"
  24        Could those working parties have proceeded without
  25     you being there?
0165
   1   A. No, you would have had to have had a finance input to
   2     those working parties, because clearly the clinicians
   3     and managers would have worked out what they thought or
   4     what the implications in staffing terms were. But all
   5     of that had to be transferred into financial
   6     arrangements.
   7   Q. By the time in 1993/94 it was successful, where was the
   8     impetus coming from? Was it coming from a clamour to
   9     get the children transferred up to the Children's
  10     Hospital, or was it getting the increase that was
  11     necessary in adult cardiac surgery accommodated in the
  12     BRI? Where was the pressure?
  13   A. The main pressure point was being able to cope with the
  14     volume of referrals for adult cardiac surgery and the
  15     children's was an outlet that allowed the two things to
  16     be achieved. One was to transfer children up to the
  17     Children's Hospital and all of the benefits that came
  18     from that, and the second allowed the expansion of
  19     adults to cope, or better cope, with the demands.
  20   Q. So that is the trade-off, as it were, for getting the
  21     increase. The adult surgical capacity in the BRI allows
  22     you to say you will move the children and that will give
  23     you the capacity?
  24   A. Yes.
  25   Q. But that had not been a feature in the earlier bids?
0166
   1   A. No.
   2   Q. Can I ask you then to look at one final document, which
   3     is UBHT 295/139?
   4        This document, again, I think it is a Working
   5     Party?
   6   A. Yes.
   7   Q. We saw that you were not involved in that Working Party,
   8     and it was primarily being made up of the cardiac
   9     surgeons and cardiologists, I think?
  10   A. The schedule I have on the screen is a list of -- it
  11     looks like the second page of the revenue costing of the
  12     expansion to 600 cases, yes.
  13   Q. This is a substantially medical Working Party, is it
  14     not?
  15   A. The Working Party that would have created the data to
  16     allow me to create this.
  17   Q. Even 'flying blind', then, I have the wrong document.
  18   A. All of the working parties that I have sat with have --
  19     the main Advisory Group into working parties is the
  20     medical staffing and nurse staffing. Clearly at
  21     different stages in a working party you will have
  22     architects, engineers, quantity surveyors, involved, but
  23     most of it would be --
  24   Q. I am sorry, this was the Working Party which included
  25     I think the cardiologists and cardiac surgeons. This is
0167
   1     the perceived failure in the system in terms of outcome,
   2     if you remember, that Bristol was not keeping up with
   3     its competitors -- 275/139, I could not read my own
   4     writing, I am sorry.
   5        This is the "Threats", which was one of the things
   6     that was set out. It was the first paragraph about the
   7     improved quality in waiting times and outcomes which
   8     will have an impact on mortality and morbidity in
   9     specialist areas.
  10        You were asked why you did not react to that when
  11     it came across your desk, but this is, as I understand
  12     it, essentially a paper produced by the Cardiac Services
  13     Department directorate?
  14   A. Yes. These sections would have been written by the
  15     clinicians involved in the service, and to some extent,
  16     you do see some of these sorts of comments, that if you
  17     are trying to make a case to achieve substantial
  18     financial investment, then you will have words like some
  19     of the ones that are used in these paragraphs.
  20        This reflects back to something that was said
  21     earlier on by the Panel in their question, of -- some
  22     people would call it "shroud waving"; that is a general
  23     term sometimes used. But clearly, there is reality in
  24     a lot of what is said, but you can put twists on it to
  25     make your point.
0168
   1   Q. Is this something that you might have seen emanating
   2     from other departments, or is it only from cardiac
   3     surgery that we have these problems?
   4   A. No, that is not unusual, and I have to say that we use
   5     it within our discussions with purchasers as well.
   6   Q. But phrased in that somewhat elliptical form, is it
   7     something you look at now and think, "Gosh, I wish I had
   8     recognised what was there as a problem and reacted to
   9     it"?
  10   A. Yes, clearly I do now, yes.
  11   Q. Do you see any reason why you did not at the time?
  12   A. I think I said, when I was asked about it, that I am not
  13     always sure with all these documents I read every word.
  14     I am an accountant. I go to the table with some figures
  15     on it, and --
  16   Q. We know that also answerable to the Board and the Chief
  17     Executive was the Medical Director, who would have an
  18     input into clinical matters?
  19   A. Yes.
  20   Q. Without wishing to pass the buck or get you to pass the
  21     buck, did you have the capacity to monitor the outcomes
  22     of all the specialties concerned in the BRI, by going
  23     through documents like this and picking up straws in the
  24     wind?
  25   A. No, you could not possibly do that, with everything that
0169
   1     was going on within the Trust. To some extent, I would
   2     not necessarily have seen that as my job either, but ...
   3   MR MILLER: Thank you, Mr Mix.
   4   MR LANGSTAFF: Mr Nix, you have now been asked questions by
   5     six people, and I cannot let you go without throwing my
   6     own oar in and asking you the seventh, which is the one
   7     we ask of all witnesses: is there anything further you
   8     would wish to say at this stage, so that we have clearly
   9     in mind what you would like to tell the Inquiry, to help
  10     this Inquiry?
  11   A. No, I do not think -- I have put a lot of thought and
  12     effort into my original statement and the creation of
  13     the finding of the documents that I submitted. I do not
  14     believe I have anything else to add to that at this
  15     time.
  16   THE CHAIRMAN: Mr Langstaff, I fear I am interrupting you,
  17     but let me first of all thank Mr Miller for his helpful
  18     contribution. I thought the last question, as it were,
  19     had a shade of "feeding" in it, but there it is.
  20     I understood the motive behind it and those sort of
  21     things do help to clarify for us.
  22        May I also thank you, Mr Nix. You have given us
  23     two days of your time. We are very grateful. We have
  24     heard what you have said and we have seen what you have
  25     written, and also the documents that you have put in.
0170
   1        As Mr Maclean has made it abundantly clear, we
   2     need to come back to you in one form or another on other
   3     matters. We will put that marker down there, and
   4     I repeat it, just so that any impression otherwise is
   5     not gained elsewhere from those who follow the
   6     proceedings on the Internet, or wherever else.
   7        So we have been talking about Block 3 evidence and
   8     we are grateful to you for what you have been able to
   9     tell us.
  10        At this point, you may, if you wish, please stand
  11     down while Mr Langstaff reminds us of what we are going
  12     to do in the forthcoming weeks.
  13            (The witness withdrew)
  14   MR LANGSTAFF: Sir, as those who have looked at the
  15     timetable will know, there is no further witness this
  16     week, nor will there be any witness next week. The
  17     reason is not, I hasten to add, that the staff of the
  18     Inquiry or the Inquiry are taking an over-generous Bank
  19     Holiday weekend, because the work they are doing is
  20     continuing and I am pleased to report that statements
  21     are continuing to come in, more, really, in a flood than
  22     a trickle.
  23        Amongst them has been the statement of
  24     Dr Roylance, whose evidence we shall hear on Monday 7th
  25     June at 10.30. It is anticipated that his evidence will
0171
   1     take probably the best part of two days. It will be
   2     followed on the Wednesday of that week by Mrs Maisey.
   3     The evidence that both can give has perhaps been
   4     foreshadowed by the evidence we have had from recent
   5     witnesses dealing with the narrowing down of our
   6     concerns from the national to the local context.
   7        That is what the immediate future has in store for
   8     us.
   9   THE CHAIRMAN: Thank you for helping us with that,
  10     Mr Langstaff. So now we adjourn. Before we do, again,
  11     I would like to pay tribute to and thank on behalf of
  12     the Panel the helpful submissions made by those behind
  13     you into the questioning; it has been extremely useful.
  14     I hope it continues in the way that it is now happening.
  15        We adjourn now and we reconvene, therefore, on
  16     Monday, 7th June at 10.30. Thank you.
  17   (2.50 pm)
  18        (Adjourned until 10.30 on 7th June 1999)
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   1                I N D E X
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   4     CHAIRMAN'S STATEMENT............................ 1
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   6     MR GRAHAM NIX (recalled):
   7        Examined by MR MACLEAN (continued):........ 3
   8        Examined by THE PANEL ..................... 148
   9        Re-examined by MR MILLER................... 158
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Published by the Bristol Royal Infirmary Inquiry, July 2001
© Crown Copyright 2001