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Hearing summary

 

19 July 1999

 

Today the Inquiry began its final week of oral evidence before the summer recess with evidence from retired Medical Director and Cardiothoracic Consultant Surgeon at United Bristol Healthcare NHS Trust (UBHT), Mr James Wisheart. The morning’s questions focussed on Mr Wisheart’s professional commitments in addition to his clinical workload. These included membership of various hospital and regional committees and his responsibilities as Chairman of the Hospital Medical Committee, Associate Clinical Director for Cardiac Services and Trust Medical Director. Mr Wisheart described the increasing pressure of workload and the division of paediatric and adult surgical work between the three cardiothoracic surgeons at the Bristol Royal Infirmary (BRI), himself and Mr Dhasmana undertaking all the paediatric work between them, as well as an adult caseload. He said that the appointment of a fourth consultant in 1989 eased the situation in the short term but ultimately led to a further increase in demand for the service. He said that attempts to attract a dedicated paediatric cardiac surgeon to the position of Chair of Cardiac Surgery were unsuccessful and confirmed that there were also problems recruiting paediatric cardiologists to Bristol. Mr Wisheart then answered questions about waiting times and the implications for patients waiting an extended length of time for surgery. The issue of the split-site was discussed, with Mr Wisheart stating that the situation was not ideal and that in principle the quality of the service may have been affected as a consequence of the need to transfer children from the Children’s Hospital to the BRI for open-heart surgery. He then commented on the separation of the role of Medical Director and Chairman on the Hospital Medical Committee when the time commitment to fulfil the responsibilities of Medical Director increased. He concluded today’s hearings by commenting on the relationship between consultants (surgeons, anaesthetists and intensivists) involved in the care of patients who had undergone cardiothoracic surgery, especially during their stay in ITU.

 

Mr Wisheart will continue his evidence tomorrow morning from 9.30 a.m.

 

FULL TRANSCRIPT

   1                      Day 40, 19th July 1999
   2   (10.40 am)
   3   THE CHAIRMAN: Good morning, everyone. Good morning,
   4     Mr Langstaff.
   5   MR LANGSTAFF: Sir, good morning. This morning, as is
   6     obvious from the number of people that we have in the
   7     hearing chamber, it has been very well advertised that
   8     Mr Wisheart will give the first part of the evidence
   9     which he is to give to us.
  10        Can I emphasise, as I have done on a number of
  11     occasions already, and I am pleased to see that the
  12     local news bulletin on the television this morning for
  13     those who were watching echoed it, Mr Wisheart will not,
  14     at this stage of the Inquiry, be asked about the
  15     adequacy of his surgery directly, nor will he be asked
  16     about the figures in any comparative sense, how they
  17     compared with other institutions in the United Kingdom,
  18     or the United Kingdom as a whole. He will not be asked
  19     about the expression of concerns. Everyone, I suspect,
  20     in this room, knows that Mr Wisheart, his registration
  21     was removed by the General Medical Council following
  22     a hearing of some length, and I shall not be asking him,
  23     at this stage, about the concerns, the expression of
  24     those concerns, and the way in which they led to the
  25     decision that the GMC took.
0001
   1        His lawyers know that. He knows that. The
   2     lawyers acting for various other participants,
   3     interested parties in the Inquiry, know that as well.
   4     I am grateful for their support in understanding why the
   5     Inquiry is taking this particular approach.
   6        We have on a number of occasions said that we will
   7     bring back witnesses to deal with issues which touch
   8     upon the development of the concerns during the 1990s in
   9     Bristol. We will explore those, I hope every bit as
  10     fully and as thoroughly as we have explored the issues
  11     thus far, but I do not want it to be misunderstood when
  12     anyone who might be waiting and watching for a question
  13     in that area does not hear one over the next two days.
  14        With that introduction, Mr Wisheart, would you, as
  15     other witnesses have done, please, stand to take the
  16     oath?
  17            MR JAMES WISHEART (SWORN):
  18            Examined by MR LANGSTAFF:
  19   Q. Mr Wisheart, on the screen to your right you should,
  20     I hope, see in a moment what we have WIT 120/1. Is this
  21     the first page of a statement of evidence which you have
  22     given to this Inquiry?
  23   A. It is.
  24   Q. If we go to page 90, and scroll down to the bottom, is
  25     that where that statement finishes with your signature?
0002
   1   A. It is.
   2   Q. At page 91 do we see a statement on issue H, the split
   3     site, and if we go through to page 111, to your
   4     signature, is that where we find your signature to that
   5     statement?
   6   A. Yes, that is.
   7   Q. At page 112 do we find a statement of evidence that you
   8     have given to this Inquiry as to referrals. Again, at
   9     page 120, at the foot, there is your signature to that
  10     statement?
  11   A. Yes.
  12   Q. You have further given us statements, page 121, on the
  13     pre-operative management of cases, which you sign at
  14     page 152, a statement on management of surgery beginning
  15     at page 153, and ending at page 177?
  16   A. Yes.
  17   Q. A statement on post-operative care beginning at 178
  18     and ending at 224?
  19   A. Yes.
  20   Q. At 225, a statement dealing with treatment of the
  21     families, including the bereaved, which ends with your
  22     signature at page 240?
  23   A. Yes.
  24   Q. That statement is then followed by one in relation to
  25     issue J, about which this Inquiry has been hearing
0003
   1     evidence and will continue to hear some evidence this
   2     week, page 241, finishing at page 254 with your
   3     signature?
   4   A. Yes.
   5   Q. Have you, in addition to giving the Inquiry those
   6     statements, made formal responses to the written
   7     statements of others, as asked by the Inquiry, at
   8     WIT 75/25, a response which consists of two pages, to
   9     the written statement of Mr Roger Baird?
  10   A. Yes.
  11   Q. At WIT 79/308, a written response to the written
  12     statement of Mr Stephen Boardman?
  13   A. Yes.
  14   Q. At 86/33, a written response to the statement by
  15     Mr Peter Durie?
  16   A. Yes.
  17   Q. At 89/57, a written response to the statement of
  18     Rachel Ferris?
  19   A. Yes.
  20   Q. At 85/37, a response to the statement by Sister
  21     Sheena Disley?
  22   A. Yes.
  23   Q. At WIT 114/47, a response to the statement by
  24     Fiona Thomas?
  25   A. Yes.
0004
   1   Q. Have you further given us, at WIT 120/264,
   2     a supplementary statement as to the questions arising in
   3     respect of the retention of tissue?
   4   A. Yes, I have.
   5   Q. Do you, for the purposes of this Inquiry, adopt as
   6     true and accurate the contents of your several
   7     statements and your comments on the statements of
   8     others?
   9   A. To the best of my knowledge, they are true and
  10     accurate.
  11   Q. You will be relieved after that to know that I am not
  12     going to ask you in detail to go through the content of
  13     some 264 pages of statement, quite apart from the
  14     various other responses which you have made to the
  15     statements of others.
  16        We shall take in this Inquiry those statements as
  17     your evidence, so that anyone who wishes to see, as
  18     a coherent and comprehensive account, that which you are
  19     saying, will be able to go to those statements and see
  20     what you have to say and what the Inquiry has heard from
  21     you.
  22        My purpose in asking you questions concerning the
  23     issues which I have already mentioned is to supplement
  24     that evidence, it may be even to deal with some areas in
  25     which you say little in your statements, so that the
0005
   1     Inquiry may benefit from hearing more from you.
   2        May I have on the screen, please, UBHT 189/152?
   3     Can we scroll down, please?
   4        I do not invite a comment for the moment, but it
   5     appears to be the view expressed in 1994 by Dr Laszlo
   6     that when you ceased to be Chairman of the Hospital
   7     Management Committee you had always demonstrated a high
   8     degree of tact, diplomacy, integrity, impartiality and
   9     IQ, "combined with the vocal resonance of Brian
  10     Mawhinney".
  11        That latter, I think, is not so much to do with
  12     politics as with your origin in Northern Ireland?
  13   A. That is correct.
  14   Q. I do not ask you, for reasons of modesty, to say whether
  15     you agree wholeheartedly with the description of
  16     yourself, but do you at least recognise that that was
  17     the view others had of you in 1994, at any rate?
  18   A. I would like to think so. They did not tell me anything
  19     differently.
  20   Q. No doubt that impression may have owed in part to
  21     the hours that you worked?
  22   A. I think anyone who accepts the role of being Chairman of
  23     the Hospital Medical Committee in a teaching hospital
  24     accepts that they will be working quite hard for those
  25     two years, accepting the additional workload that comes
0006
   1     with that appointment over and above their own clinical
   2     workload.
   3   Q. Can we have a look, please, at UBHT 174/11? This comes
   4     from the 11th October 1988, and it is the foot of the
   5     document to which I wish to refer.
   6        The author of the letter is talking about -- let
   7     us go to the top of the letter to see the heading of it:
   8        "Appointment of fourth cardiac surgeon ..."
   9        It is arguing a case for having an additional
  10     surgeon.
  11        The reasons, if we scroll down to the last
  12     paragraph:
  13        "We are now operating on a planned 15 operations
  14     a week apart from emergencies, that is approximately 725
  15     patients per annum. Whereas at the present time we are
  16     able to achieve this, it is only with the greatest
  17     difficulty, for the three surgeons in post [that would
  18     be yourself, Mr Keen and Mr Dhasmana] are working very
  19     hard, and my two colleagues, who also do paediatric
  20     cardiac surgery at the Children's Hospital, Mr Wisheart
  21     and Mr Dhasmana, are working all hours, day and night,
  22     and their weekends are rarely free. This really cannot
  23     continue, for even should these numbers be achieved
  24     during normal working periods, there is no way that this
  25     volume of work will be sustained during the summer ...
0007
   1     when one or other of the cardiac surgeons is away."
   2        Is it right that in 1988, at any rate, you were
   3     working all hours, day and night and your weekends were
   4     rarely free?
   5   A. I think there is a measure of licence in this letter,
   6     sir.
   7   Q. You mean it exaggerates to make a point?
   8   A. I think so, yes. I mean, we did work hard. I think it
   9     will be clear that in a service which is growing, as
  10     ours was, you can only increase the number of surgeons
  11     one at a time, then there are times when the workload of
  12     each individual is greater and then when a new surgeon
  13     is appointed it is eased, but as the work continues to
  14     grow, so it tends to be a little bit like that. We
  15     accepted that, because there was no other way it could
  16     be, but it was important to appoint the fourth surgeon.
  17   Q. Your prime interest, we have seen in some of the
  18     documents before the tribunal, was in surgery rather
  19     than in administration?
  20   A. That is correct.
  21   Q. The reference in this document here is to your work as
  22     a surgeon?
  23   A. That is correct.
  24   Q. We have heard from one of the parents who gave evidence
  25     to us that it had been reported to her that your white
0008
   1     Volvo was very rarely out of the carpark?
   2   A. It was out of the carpark for quite substantial periods
   3     at a time, sir.
   4   Q. We have seen what the letter says in 1988. Mr Baird,
   5     when he gave evidence, said this of you:
   6        "How did Mr Wisheart, your predecessor, manage?"
   7        His answer was:
   8        "By working very hard over the whole of his time
   9     until he retired. You saw his car in the hospital
  10     carpark probably more than anybody else's. You would
  11     ring up his wife and say 'Janet, I would like to speak
  12     to James'. 'Oh, you'll find him in the hospital'. That
  13     is where he was."
  14        Before I continue with what Mr Baird then had to
  15     say, do you accept that as a description of yourself?
  16   A. In the sense that my hours of work were not from 9 to
  17     5. The day tended to begin at 8, or between 8 and 8.30,
  18     and I suppose it would frequently go to 7 o'clock,
  19     8 o'clock, or sometimes 9 o'clock on quite a few
  20     evenings of the week.
  21   Q. Mr Baird went on -- I will come back to it, but since
  22     I have the transcript open in front of me, for those who
  23     want to pick it up, it is Day 29, page 74. I asked:
  24        "Would it be fair or unfair to say in consequence
  25     of fulfilling that role, he was probably overworking?"
0009
   1        Mr Baird's answer:
   2        "I do not know, you will have to ask him."
   3        I will do in a moment or two.
   4        I then asked for his view, because he did the job
   5     after you, the Chairman of the Hospital Management
   6     Committee. He said:
   7        "Well, I think in the end he found himself in an
   8     impossible position."
   9        I am not asking you for a comment at the moment,
  10     but let me set that comment, which obviously covers
  11     a period of time when you were Chairman of the Hospital
  12     Management Committee, against what we can see of the
  13     holidays that you took.
  14        How many holidays per year were you entitled to?
  15   A. We were entitled to six weeks holiday a year, and if one
  16     had worked on Bank Holidays, or been on call on Bank
  17     Holidays, then one was entitled to additional days in
  18     lieu of that. Then, of course, there was study or
  19     professional leave as well.
  20        Might I just say, sir, you referred to the
  21     Hospital Management Committee --
  22   Q. I meant the Medical Committee, but you are absolutely
  23     right to correct me. So if we can have, please, on the
  24     screen JDW 7/215, this is a personnel document which
  25     records holidays, and gives the date of your first
0010
   1     employment. We can see by flicking through this and the
   2     pages which follow -- let us have a look at page 216,
   3     page 217, dealing with 1984/85 here, 218, 219. Just
   4     pausing there: these, from the early 1980s, might
   5     suggest you did not take all the holidays that were open
   6     to you?
   7   A. My impression was that consistently I took, to within
   8     a day or two, all the holidays that were open to me.
   9     I have not retrospectively checked that out in any way,
  10     but that was certainly my impression at the time.
  11   Q. When you say "to within a day or two", you were then
  12     somebody who took every last hour of holiday?
  13   A. It may or may not have been every last hour, but broadly
  14     speaking it was the full entitlement. At least, that is
  15     what I thought I was doing. I may say that I enjoyed my
  16     holidays very much and they compensated for the
  17     long hours at other times.
  18   Q. Can we have a look again at some of the travelling and
  19     subsistence claims and what they may tell us? Shall we
  20     have a look, please, at JDW 7/187.
  21        I just really want to explore with you how typical
  22     this was in respect of a month. This is October 1992.
  23     It is not easy to read, but what you did, because you
  24     had a number of entries to make, I think, was at the top
  25     of each of your sheets you wrote, did you, "Home to BRI
0011
   1     to home, 1; Home to BRI to home, BRI to BCH, to BRI, 2."
   2        That way, if we follow the numbers down the
   3     left-hand margin, we can see the moves that you carried
   4     out by car for which you then were able to claim
   5     transport rates.
   6        The purpose is set out in the right-hand column.
   7     If we take a look at October 1992, 1st October, there is
   8     no particular call-out. 2nd October, you go to Taunton,
   9     to attend outpatients. 3rd October, that is a Saturday
  10     call and there appear to be two call-outs on the
  11     Saturday. The 4th, a Sunday, two Sunday call-outs. The
  12     5th, a night call. The 6th, a night call. The 7th, no
  13     particular call. The 8th, a night call. The 9th and
  14     10th, nothing; and then two Sunday call-outs on the
  15     11th. The 12th, there is a night call. Nothing on the
  16     13th or 14th. 15th, there is a night call. Then we go
  17     to 185 (JDW 7/185)to complete the month and we can see the rest of
  18     October: a Saturday call, a Sunday call, a Sunday call,
  19     a night call. There is a gap between the 20th and 25th,
  20     a Sunday call, the 26th, a night call, the 27th a night
  21     call, the 29th, a night call.
  22        In the 31 days of October, I make that 11 days
  23     when there was no call-out, either during the weekend or
  24     at night.
  25        I have selected that pretty much at random. Is
0012
   1     that in fact fairly typical of the working pattern that
   2     you were doing in the early 1990s?
   3   A. I think that is quite difficult to answer because again,
   4     I never calculated them and I do not have an average
   5     number in my head, but I would like to point out that
   6     a call does not necessarily mean that I was in for
   7     a number of hours carrying out an operation. If I had
   8     operated on a child on a Monday, I would come in to see
   9     them on the Monday evening before bed-time, and that
  10     might be 10 minutes, it might be 20 minutes. It was
  11     whatever it needed, but it could be shorter or it could
  12     be longer.
  13        So often these calls were to simply pop in and out
  14     and see the patient, and of course at other times, they
  15     would have been for some emergency operation and that
  16     would have been much longer. But there would not have
  17     been a large number of those each month.
  18   Q. Each of those calls that I have shown to you would have
  19     involved actually going from home to the hospital and
  20     back?
  21   A. At nights and weekends, yes.
  22   Q. If you were routinely going to see a child who had
  23     finished surgery or an adult who had had his surgery,
  24     you would no doubt try and do that before you went home
  25     at half past 7 or 8, whenever it was in the evening that
0013
   1     you went home?
   2   A. Yes, I would normally do that.
   3   Q. So each and every time we see a night call, it would
   4     be something other than the routine check on the patient
   5     before you go home?
   6   A. It would be more towards bed-time.
   7   Q. And that is your bed-time?
   8   A. That is my bed-time.
   9   Q. So just to get the picture, you would have done your
  10     full day's work at the hospital, starting at 8, 8.30,
  11     working through until the early evening, come home, and
  12     then there would have been a call-out, presumably?
  13   A. It would usually have been a visit that I would have
  14     voluntarily done; it would not have required a telephone
  15     call to trigger it.
  16   Q. So you would have said to your wife, "I have had my
  17     dinner and I had better pop down to the hospital and
  18     check on X"?
  19   A. Yes. I mean, that would only have been done for
  20     a child who I had operated on that day, or for some
  21     other patient who I felt had a particular need and whom
  22     I did not wish to leave for a 12 to 14 hour period
  23     without having been seen.
  24   Q. So far as the Sunday and Saturday calls are concerned,
  25     you would have been on call-out at the weekend,
0014
   1     presumably?
   2   A. At this time in 1992, Mr Dhasmana and I shared the call
   3     for children so we were on call on alternate weeks. For
   4     adults, it varied. In 1992 I think there were four of
   5     us, so it would have been one week in four for adults,
   6     but again, our practice was that if we were in town, we
   7     looked after our own patients, so, for example, even if
   8     I had not been on call, I might have popped in on
   9     a Saturday morning or reasonably early on a Sunday
  10     morning to see my own patients, or at least my patients
  11     in intensive care, and that might have taken half an
  12     hour; it might have taken an hour. It would not have
  13     been the whole morning, usually. That was simply our
  14     style of working.
  15   Q. So the visit may or may not have been because you were
  16     on call that weekend?
  17   A. That is correct.
  18   Q. Those weekends when you were on call, you simply could
  19     not go very far?
  20   A. Again, it varied as to whether we had pagers or how
  21     sophisticated the pagers were, but, yes. I mean, you
  22     could not go walking in the mountains, that sort of
  23     thing.
  24   Q. The general pattern that you had in terms of operating
  25     sessions from the early 1980s onwards was, was it, one
0015
   1     session at the Children's Hospital per week and six or
   2     possibly seven at the Royal Infirmary?
   3   A. Yes. I think I had two sessions on alternate weeks,
   4     which is exactly what you say, at the Children's
   5     Hospital. The Infirmary varied. It is an expression of
   6     the same development of the work as we referred to with
   7     the number of surgeons. As the work grew, when there
   8     were three surgeons, then we tended to operate on more
   9     days but when a fourth surgeon was appointed, then at
  10     that point the same number of operating sessions were
  11     divided amongst the four surgeons, so it did vary from
  12     time to time.
  13   Q. Can we have a look, please, at UBHT 113/326? I will
  14     show you where it begins. It begins at 325 so we had
  15     better look at 325 (UHBT 113/325)first.
  16        This is 1989, 5th July, the Bristol & Weston
  17     Health Authority. 326, please.
  18        Can we scroll down to "Consultant in cardiac
  19     surgery ..."
  20        "Mr Wisheart tabled a statement of need for
  21     a fourth cardiac surgeon (copy filed with the minutes).
  22     He emphasised that the heavy workload sustained by the
  23     current surgeons could not be maintained and it was
  24     intended that the existing workload would be
  25     redistributed. He assured the committee ..."
0016
   1        It goes on.
   2        So here you are emphasising to the district at the
   3     time -- this being 1989 -- that some further surgeon was
   4     needed in order to spread the load?
   5   A. That is correct.
   6   Q. And to spread the load because essentially it was too
   7     heavy for each of the three of you -- Mr Keen,
   8     Mr Dhasmana and yourself -- to continue doing the work
   9     adequately?
  10   A. That is correct.
  11   Q. If we look, please, at HA(A) 35/10 again, it is July
  12     1989. This is the statement of need to which reference
  13     is made in that last minute, as we saw.
  14        If we can just scroll down, please, and see first
  15     of all the context in which this is put:
  16        "Cardiac surgical services in Bristol have
  17     developed in a step-by-step fashion during the last
  18     decade, increasing the number of open heart operations
  19     performed annually from 253 in 1980 to a predicted 675
  20     to 700 in 1989."
  21        It sets out the staffing. It notes that if the
  22     number was to go up to 675, it was recognised that an
  23     additional surgeon would probably be needed.
  24        The middle paragraph:
  25        "While the three surgeons have managed to
0017
   1     sustain this heavy workload over the winter months of
   2     1988/89, it is not a load which could be carried
   3     indefinitely. In particular, it would almost certainly
   4     be impossible to maintain the volume of work during the
   5     holiday season simply due to lack of sufficient surgical
   6     hands."
   7        This is your writing, I think, your statement of
   8     need, your drafting?
   9   A. It may be. I am not sure at this moment who drafted
  10     this statement.
  11   Q. The last sentence:
  12        "The exceptionally heavy load borne by consultant
  13     staff over the winter months has undoubtedly contributed
  14     to unsociable hours of working for the whole team,
  15     medical, technical and nursing, and this would be better
  16     avoided."
  17        Those are words, are they, which although they
  18     were making a case, were appropriate?
  19   A. I think it was appropriate to say them because cardiac
  20     surgeons, as a race, are quite enthusiastic to do the
  21     work, and of course we were faced with a great need to
  22     do more work and we were keen to develop the service.
  23     This was foreseen as is set out in the first paragraph.
  24     The need for a fourth surgeon was anticipated, but of
  25     course nobody, at that point, knew when he would be
0018
   1     needed, and what we were doing here, really, is to
   2     trigger --
   3   Q. Could I just stop you. I think it has been remedied;
   4     we were just losing your voice a little bit.
   5   A. I am sorry.
   6   Q. It is not your fault, the microphone is fairly
   7     sensitive, but sometimes if people sit back it loses it
   8     and it is important that people hear what you have to
   9     say. If I stop you again, you will understand.
  10   A. Yes.
  11   Q. I am sorry.
  12   A. I am not sure that I can repeat what I said.
  13   Q. Let me tell you what you said. You said that it was
  14     appropriate to say those words "because cardiac
  15     surgeons, as a race, are quite enthusiastic to do the
  16     work, and of course we were faced with a great need to
  17     do more work and we were keen to develop the service.
  18     This was foreseen as is set out in the first paragraph.
  19     The need for a fourth surgeon was anticipated, but of
  20     course nobody, at that point, knew when he would be
  21     needed and what we were doing here, really, is to
  22     trigger --", that is where I stopped you.
  23   A. Yes, to trigger the anticipated need for a fourth
  24     surgeon. In the Health Service, to appoint a new
  25     consultant in the 1980s was really quite a difficult
0019
   1     task. There were many hurdles to get over before a new
   2     appointment could be made. This particular appointment
   3     perhaps was a little less difficult because it was
   4     already incorporated in the plan for the development of
   5     cardiac surgery, but an effort still had to be made, and
   6     still we were recognising that we had got to the point
   7     where that was needed.
   8   Q. Looking at the wording:
   9        "The exceptionally heavy load borne by consultant
  10     staff". So "exceptionally" was a word which was
  11     justified in the circumstances, was it?
  12   A. It was a heavier load than would normally have been the
  13     case, and in that sense, I think it was justified, yes.
  14     I think everybody was just contributing that little bit
  15     extra at that point, because that is what the
  16     circumstances seemed to need.
  17   Q. "Exceptionally" is hardly the word one uses for
  18     "a little bit extra". It is a word of hyperbole.
  19   A. I guess the truth lies somewhere between "a little bit
  20     extra" and recognising that there may be a little bit of
  21     licence in this letter. I do not actually think
  22     I drafted this statement.
  23   Q. What about the unsociable hours of working for the whole
  24     team?
  25   A. Well, that reflects a situation where operations may
0020
   1     have lasted longer than had been planned and therefore
   2     all members of the staff in the operating theatres might
   3     not have got away from work at the time they had
   4     anticipated, and that would have happened from time to
   5     time.
   6   Q. It is talking about late nights, some weekends, that
   7     sort of thing, is it not?
   8   A. Well, yes. I mean late nights in the sense that the
   9     work might not have been finished at 5 o'clock or
  10     6 o'clock but might have gone to 7 or 8 o'clock.
  11     I think emergency work that would have to be done at
  12     weekends or in the middle of the night is a different
  13     issue. I think this is reflecting the overall pressures
  14     which really came from the development of the total work
  15     and I think the unsociability of dealing with
  16     emergencies, I do not think was the issue here. I think
  17     it was the unsociability that stemmed from just
  18     prolongation of the working day.
  19   Q. We saw that this was put in the context of 675
  20     operations. If we look -- this is 5th July -- to
  21     9th August 1989, UBHT 113/296, the starting point of
  22     it. I am going to take you a page further on, but let
  23     us see where it starts so you can see what it is. These
  24     are minutes of the Bristol & Weston Health Authority, so
  25     it is the same body that looked at the question of the
0021
   1     appointment of the fourth surgeon a moment ago.
   2     9th August 1989. If we go to the next page(UHBT 113/297), please,
   3     shall we move down? Can we go into the minutes again.
   4     It is at the very bottom of the page, "Consultant in
   5     cardiac surgery", so it picks up the minute we were
   6     looking at a moment ago:
   7        "Dr Thomas reminded members that all chairmen of
   8     divisions had approved this post, provided that it led
   9     to no increase in workload."
  10        Just pausing there, we mentioned a moment ago the
  11     difficulty in securing a further consultant appointment,
  12     at least in the 1980s. There were a number of hoops you
  13     had to go through, were there?
  14   A. There were.
  15   Q. Funding?
  16   A. Yes.
  17   Q. Who would provide the funding?
  18   A. In this instance, the Regional Health Authority.
  19   Q. What was the difficulty in getting the funding out of
  20     them for a particular post?
  21   A. Because if they had funds for a certain number of new
  22     consultant appointments in the region, they probably had
  23     applications for two, three, four times that number of
  24     new consultant posts, and therefore it was a matter of
  25     competition, prioritisation.
0022
   1   Q. So there was competition. The post had to be justified,
   2     and no doubt it was important that other potential
   3     competitors said, "Well, all right, they can have one in
   4     cardiac surgery" or "thoracic surgery", or whatever the
   5     discipline might be, because they, too, would recognise
   6     the need?
   7   A. Yes. To some extent, that hurdle had been got over at
   8     the earlier planning stage for the development of the
   9     service, when it was recognised that a fourth surgeon
  10     would be needed, but it was still necessary to actually
  11     achieve it and that is what we were doing.
  12   Q. But the chairmen of divisions -- that would be the
  13     Division of Surgery and the various other divisions,
  14     presumably, that is referred to?
  15   A. Yes.
  16   Q. "Had approved the post provided it led to no increase in
  17     workload."
  18        They seemed to be regarding it as a means of
  19     easing the burden on each of the three consultants doing
  20     the 675 operations?
  21   A. Yes.
  22   Q. So that instead of each having an average of 225
  23     operations, it would be down to 150, 160, that sort of
  24     region?
  25   A. Whatever the arithmetic is, yes. Dr Thomas was an
0023
   1     anaesthetist and in a sense, that illustrates what he is
   2     saying here, because when a new consultant is appointed,
   3     it tends to increase the amount of work for the
   4     anaesthetic department, the x-ray department and all the
   5     other hospital departments, and he is saying that this
   6     appointment should not lead to such an increase. So at
   7     the moment of making the appointment, it was exactly as
   8     you have just said: the same amount of work was being
   9     divided between -- at least, the proposal was that it
  10     would be divided between the four surgeons instead of
  11     the three surgeons.
  12   Q. The justification you had been putting forward was "We
  13     are doing too much, we need to do a bit less each"?
  14   A. Yes.
  15   Q. So it was consistent with having a fourth pair of hands
  16     to ease the burden?
  17   A. Yes.
  18   Q. Am I right in thinking what actually happened was when
  19     the fourth surgeon was appointed, the Trust decided that
  20     now was the opportunity to increase the throughput to
  21     1,000 operations or more per year?
  22   A. The Trust was not in existence in 1989/90 --
  23   Q. No, but by the time the fourth surgeon came, the
  24     opportunity was taken to actually increase the number of
  25     operations?
0024
   1   A. I think that decision came a little bit later, but that
   2     decision came with, if you like, the funding that was
   3     necessary to provide the increased activity in all the
   4     various areas, but the fact that the fourth surgeon was
   5     there was one of the considerations that enabled it to
   6     happen.
   7   Q. But if one were to look at the load on each individual
   8     surgeon, I suggest to you -- I will back it up with
   9     documents if you wish me to do so -- but no sooner does
  10     the fourth surgeon arrive than the number of operations
  11     goes up, so it is not long before you are back in the
  12     same position of each surgeon doing the same numbers
  13     that had led to the complaints back in 1989?
  14   A. That is correct.
  15   Q. So if one were to describe the position, looking at the
  16     surgical workload alone, as "chronic overload", how far
  17     off the mark might that be?
  18   A. I do not think the surgeons regarded it that way. As
  19     I say, cardiac surgeons are quite keen to be doing the
  20     work and we were under pressure of great demand because
  21     patients were being referred to us who needed surgery,
  22     and as you know, the history of our facility in Bristol
  23     is that it was under-resourced and that we were --
  24   Q. Can I just stop you? I think what you are going on to
  25     do, in your answer, is actually to justify the workload,
0025
   1     the level of workload, rather than accept, which is the
   2     proposition I am putting to you for your comment, that
   3     there was a chronic overload. You are saying "that is
   4     what cardiac surgeons are there for, because people need
   5     to be treated, there are serious cases and therefore we
   6     do the work". But that is justification for overload.
   7     I am asking whether the recognition of overload in the
   8     first place is or is not accurate?
   9   A. My view is that at times there was overload, that is,
  10     prior to the appointment of a new surgeon, and then
  11     after the appointment of the new surgeon, that was not
  12     the case, but it tended to come again in a cyclical
  13     manner. I think that is the way it happened.
  14   Q. Not all, I suspect, of the other cardiac surgeons were
  15     perhaps doing quite as much in terms of hospital
  16     administration as you may have been.
  17        You were, were you, Chairman of the Division of
  18     Surgery from 1985 onwards, at least for a while?
  19   A. For a two-year period.
  20   Q. So from 1985 to 1987, you were Chairman of the Division
  21     of Surgery. That was a task additional to your clinical
  22     commitments?
  23   A. Correct.
  24   Q. No doubt, given the description of you which we have
  25     seen and I began the questioning with, that was
0026
   1     a commitment you took seriously?
   2   A. Oh, indeed.
   3   Q. You would have to spend some time to fulfil that?
   4   A. Yes. It varied a bit. It was not an enormously onerous
   5     task, not compared to the tasks I undertook in the
   6     1990s, but it certainly took some extra time and effort.
   7   Q. Tell us briefly what the Chairman of the Division of
   8     Surgery did, so we can all understand.
   9   A. The consultants in the group of hospitals were grouped
  10     into different groupings, so there was the Division of
  11     Surgery, there was the Division of Child Health, there
  12     were paediatricians, the Division of Radio Diagnosis for
  13     the x-ray doctors, and so forth. The divisional
  14     meetings were advisory and not executive; they did not
  15     have a management function. So they were mainly
  16     concerned with the professional responsibilities of the
  17     group.
  18        In the case of surgeons, the sort of training
  19     would be an important issue and the facilities for
  20     training, the arrangements for the trainees and so
  21     forth, those were issues that would be discussed.
  22        The allocation and use of the resources which we
  23     as a group of surgeons had, the operating theatres and
  24     so forth, and whether one surgeon should have a session
  25     or another surgeon, and so forth.
0027
   1        Those are just two of the issues that spring to
   2     mind immediately. So the division met monthly to
   3     discuss issues of that sort. There would be minutes to
   4     approve or amend; there would be some letters to write
   5     and from time to time, there might be a larger task to
   6     be undertaken. I do recall that within my time, that
   7     task happened to be the writing of a 10-year strategy
   8     for the future work of the hospital, which is a way of
   9     concentrating the mind, looking ahead.
  10   Q. The role you have described is partly training, partly
  11     in a sense management, which surgeon does what, where,
  12     and also strategic. Inevitably, as with any
  13     chairmanship, you would have a role in setting the
  14     agenda, would you, for a meeting?
  15   A. Yes. I would normally set the agenda, and I would be
  16     happy to be prompted by any of my colleagues in that
  17     matter.
  18   Q. And you would have to deal with matters that arose
  19     between meetings that needed any urgent input? You are
  20     nodding; the reason I say that is simply --
  21   A. I am thinking, really, rather than -- yes, I would not
  22     say it was particularly onerous, but clearly as Chairman
  23     of the division you were the person somebody would come
  24     to if they had something that needed considering or
  25     something they wanted advice about.
0028
   1   Q. More than once you have said it was not particularly
   2     onerous. How many hours per week are we talking about,
   3     on average?
   4   A. I would be surprised if it were as much as two or
   5     three hours per week. Perhaps two or three hours
   6     a week.
   7   Q. Perhaps two or three hours a week?
   8   A. Yes.
   9   Q. Later on in the 1980s, did you become a member of the
  10     Regional Hospital Medical Advisory Committee?
  11   A. No, I did not.
  12   Q. But you attended it?
  13   A. No. The Regional Hospital Medical Advisory Committee?
  14     No, I was not a member of that group and I did not
  15     attend meetings of that group, that I can recall.
  16   Q. Can we have a look at UBHT 113/299?  It begins at 296.
  17     I will show you this in a moment. 9th August 1989, it
  18     is the Steering Committee, with chairmen of divisions of
  19     the Bristol & Weston Health Authority. You were
  20     a member of the Steering Committee?
  21   A. Yes, I was.
  22   Q. Can we go to 299, and can we scroll down. Four persons,
  23     we are told there, have been suggested as suitable
  24     nominees for membership of the principal Medical
  25     Advisory Committee to the RHA: Mr Wisheart, Dr Berry,
0029
   1     Mr Horrocks and himself. It meant setting aside "one
   2     day a month for a meeting with three hours reading
   3     beforehand, occasional projects to undertake and
   4     position papers to write."
   5        It did not come your way, that post?
   6   A. No, Dr Thomas was the representative.
   7   Q. You were nonetheless prepared to be considered for such
   8     a post?
   9   A. It looks as if I was, yes.
  10   Q. That would be volunteering yourself, because there would
  11     be no advantage in terms of reduction of work or
  12     increase in money, I take it, for this post?
  13   A. No.
  14   Q. It would mean volunteering yourself to set aside one day
  15     a month with three hours reading beforehand, occasional
  16     projects and position papers to write.
  17        In 1989, despite what else you were and had been
  18     doing, you would have been willing to undertake that,
  19     would you?
  20   A. So it would seem, yes.
  21   Q. You say that with a certain amount of surprise?
  22   A. I do not have a very clear recollection of that.
  23   Q. You were at the meeting?
  24   A. I was, I know. That is absolutely correct.
  25   Q. You did not put up your hand in shock/horror and say,
0030
   1     "Not me, I am doing too much already"?
   2   A. I think I was reasonably confident that Dr Thomas
   3     would be the successful person.
   4   Q. So you had the status of being the losing nominee?
   5   A. Yes. Satisfaction.
   6   Q. You did, however, in 1990, I think, become an appointee
   7     from the Hospital Medical Committee to the
   8     Bristol & Weston Health Authority purchaser committee.
   9     We can pick that up from HA(A) 141/41. You see your
  10     name there in attendance?
  11   A. Yes.
  12   Q. In the attendance section rather than the observers
  13     section. The very first note:
  14        "The committee reports that it has welcomed the
  15     decision of HMC to nominate Mr Wisheart to attend and
  16     advise the committee."
  17        So that, again, was something you obviously were
  18     willing to have your name put forward, or at least, not
  19     so unwilling that you rejected the appointment?
  20   A. Yes. That is so. I clearly regarded what was happening
  21     at this time, namely the division into the
  22     purchaser/provider split, if you like, to be important
  23     for all of us and therefore I was prepared to be
  24     involved in how that developed.
  25        I think it was quite a short-lived commitment.
0031
   1   Q. This is June 1990. What sort of commitment in terms of
   2     time was that?
   3   A. I think very little. I may have attended some meetings
   4     and the work that I recall in this area was work to do
   5     with the development of contracts and the placing of
   6     orders within those contracts. I do not recall having
   7     responsibilities much beyond that.
   8   Q. Also in 1990, you became, I think, a member of the audit
   9     review group?
  10   A. I think that was an ad hoc group who were preparing
  11     proposals for the Medical Audit Committee for what was
  12     to be the Trust. Audit, at that time, was, if you like,
  13     a new activity which had been put forward in the White
  14     Paper which the government published a year or two
  15     before, and which was welcomed by the medical
  16     profession, and so the review group you refer to
  17     consisted of Dr Thomas, Dr Watt and myself, and we were
  18     preparing proposals for the terms of reference and
  19     membership of the Medical Audit Committee, which was
  20     a sub-committee of the Hospital Medical Committee.
  21   Q. So you met, you discussed, you talked, you spent time
  22     doing the job --
  23   A. Yes, that was one-off. It was either one or two
  24     meetings, and that was a very important task.
  25   Q. You remember in September 1990 the Cardiac Services
0032
   1     Working Party?
   2   A. There were constantly cardiac services working parties
   3     throughout the whole period.
   4   Q. And you would almost always be a member them?
   5   A. Absolutely, yes, very important work. That was the most
   6     important work that I was committed to, really.
   7   Q. On 18th October you became the Associate Clinical
   8     Director of Cardiac Surgery?
   9   A. Yes.
  10   Q. That post, presumably, involved quite a commitment?
  11   A. That post involved quite a commitment, particularly
  12     at the beginning when the question of defining the
  13     directorate and its role and setting up its initial
  14     structures had to be accomplished.
  15   Q. So initially quite a lot of time that you had to spend?
  16   A. Yes. Again, it might have been a number of hours
  17     a week. I mean a few hours a week, I am sorry.
  18   Q. How many is "a few" or "a number"?
  19   A. I am really guessing, to be honest. I do not have
  20     a precise answer.
  21   Q. It has to be an average, because some weeks no doubt
  22     there would be very much more than others?
  23   A. I think that at the beginning this might have required
  24     for a number of months 3, 4 or 5 hours a week, but once
  25     it was up and running, we would have been back to 2 or
0033
   1     3 hours per week, probably.
   2   Q. In 1990 you were a member of the Health Policy Committee
   3     of the Bristol & Weston Health Authority, or attended
   4     it?
   5   A. I think I attended it on one or two occasions.
   6   Q. The Contracts Quality Monitoring Committee?
   7   A. I think that is the work that I referred to a moment
   8     ago when I referred to the development of the
   9     purchaser/provider role and the development of contracts
  10     or service agreements and the place of audit within
  11     those, and again, that was a series of, if you like,
  12     ad hoc meetings which were directed to a particular
  13     purpose.
  14   Q. The District Audit Committee?
  15   A. That was the medical committee which came into being as
  16     a result of that review group that we discussed a moment
  17     ago.
  18   Q. In 1991; so the review group led to the District Audit
  19     Committee of which you were a member?
  20   A. I think I became a member of the Audit Committee in an
  21     ex officio capacity because I was the Chairman of the
  22     Medical Committee.
  23   Q. So what sort of time did membership of the District
  24     Audit Committee involve?
  25   A. I think it met once every two months. I had no leading
0034
   1     role in that committee, so I attended. The members of
   2     the committee for the next year or two had the
   3     responsibility to "supervise", for want of a better
   4     term, the performance of audit in a particular area and
   5     my area was the Division of Children's Services, so that
   6     was really the only work that I did outside the
   7     committee itself, and that was only occasional work;
   8     that was not regular work.
   9   Q. You attended the District Health Authority meetings
  10     from 1990 onwards?
  11   A. Again, that was very short-lived because the District
  12     Health Authority ceased to exist in 1991. I am sorry,
  13     it ceased to exist in the form it had existed before,
  14     I beg your pardon. It existed as a purchasing Health
  15     Authority and I was not a member of that.
  16   Q. So up until at least 1991, when there was the division
  17     into Trust and District, you attended those meetings
  18     too?
  19   A. I attended some. I do not recall it as a major regular
  20     commitment, but I do recall attending a small number of
  21     meetings.
  22   Q. In 1992, did you become the Chair of the Clinical Care
  23     Advisory Group?
  24   A. I cannot recall now.
  25   Q. Let us look at UBHT 36/14, which is where it starts.
0035
   1     This is 31st July 1992.
   2        "Minutes of the meeting of the ... Trust ...
   3     31st July."
   4        Can we go to page 16?(UBHT 36/16) It is the first three
   5     lines?
   6   A. I can report to you, sir, that that group never came
   7     into being.
   8   Q. So at least that was one poisoned chalice that passed
   9     from your lips.
  10        On 2nd September 1992, did you become the Chair of
  11     the Steering Committee of the Chairmen of Divisions?
  12   A. That happened on 1st April, sir, because the Chairman of
  13     the Medical Committee also chaired the Steering
  14     Committee.
  15   Q. I was going to ask whether it was effectively
  16     ex officio. So by being the Chair of the Hospital
  17     Medical Committee, you were also the Chairman of the
  18     Steering Committee of the Chairmen of Divisions, and
  19     I do not know, in your capacity as Associate Director of
  20     Cardiac Surgery, did you, in that capacity, attend the
  21     South Western Regional Cardiac Specialist Sub-committee?
  22   A. Any cardiac consultant was entitled to attend that
  23     committee but it always occurred on the day I was
  24     operating and I think in my career I attended it about
  25     twice.
0036
   1   Q. So you went if you could?
   2   A. I went if I could.
   3   Q. In September 1992, you, I think, set up or suggested the
   4     setting up of the Clinical Care Committee?
   5   A. Is that the one we have referred to?
   6   Q. No the Clinical Care Advisory Group is what is on the
   7     screen. Perhaps you can tell me if there is
   8     a distinction between that, which obviously was set up
   9     in July 1992, and what we pick up in the minutes on
  10     18th September the same year, 1992, UBHT 34, it starts
  11     at page 211. Again, it is the Executive Committee of
  12     the Trust.
  13        Can we go to page 214(UBHT 34/214), please?
  14   A. I believe that this is referring to the same proposed
  15     committee as the one we discussed a moment ago, and
  16     which did not come into being.
  17   Q. Mr Wisheart, one last question before we take a break.
  18     Do you recognise, in any of the questions that I have
  19     been asking you about the various roles that you did
  20     fulfil -- leave aside what we have yet to come to, which
  21     is the Chairmanship of the Medical Committee and your
  22     role as Medical Director -- that perhaps you may have
  23     been doing too much?
  24   A. I did not think I was doing too much, sir, no.
  25   MR LANGSTAFF: Shall we, on that note, it is an
0037
   1     appropriate note really, take a break?
   2   THE CHAIRMAN: Mr Langstaff, yes, 15 minutes, so we
   3     come back at 5 past 12. Thank you.
   4   (11.50 am)
   5               (A short break)
   6   (12.05 pm)
   7   MR LANGSTAFF: We have not yet, Mr Wisheart, really
   8     explored the work that you then went on to do as Medical
   9     Director. Can you just remind us first how many hours
  10     per week on average the Chairmanship of the Hospital
  11     Medical Committee would involve you in?
  12   A. I have never thought of it that way. I am really not
  13     quite sure, but we were given two sessions within which
  14     to do the work, so it was unlike any of the other tasks
  15     that we have been discussing. But this one was of
  16     course much more onerous, so two half days per week were
  17     allocated for the Chairman of the Medical Committee to
  18     do that work.
  19   Q. And you got nothing extra for being Medical Director --
  20     no extra relief in terms of time?
  21   A. Initially that is correct.
  22   Q. So initially -- let us take that stage first -- when you
  23     were both Chairman of the HMC and Medical Director of
  24     the Trust, what sort of commitment in terms of time --
  25     I know you say you did not look at it that way, but if
0038
   1     you were to, what would it amount to?
   2   A. I would have thought that one would be talking of
   3     anything up to 10 hours a week, but, you know, again,
   4     I am guessing. Obviously, it varied from week to week.
   5   Q. Whilst you were Medical Director initially, at any rate,
   6     no earmarked support in terms of support staff?
   7   A. I had a secretary at all times.
   8   Q. But you had had that secretary throughout as
   9     a consultant?
  10   A. I always had a clinical secretary who looked after my
  11     clinical work, but I had an additional person at Trust
  12     headquarters who helped me with all my work as Chairman
  13     of the Medical Committee and Medical Director.
  14   Q. If we skip ahead towards the beginning of 1994, at this
  15     stage you had been both Medical Director and Chairman of
  16     the Hospital Medical Committee since the Trust began to
  17     operate, effectively. At 14th January 1994, UBHT 20/7:
  18     can we scroll down a little bit? It is the "Chairman's
  19     Remarks."
  20        "The Chairman also welcomed Dr Gabriel Laszlo who
  21     would take over as Chairman of the Hospital Medical
  22     Committee from the beginning of April. Until now the
  23     roles of Chairman of the Hospital Medical Committee and
  24     Medical Director had been combined, but over the three
  25     years since becoming a Trust it had become evident that
0039
   1     with clinical commitments, the combination of the two
   2     roles was becoming [his word, no doubt] untenable."
   3        The word "untenable" appears to relate to the
   4     pressure of time, given your clinical commitments. Have
   5     I read it right?
   6   A. I think that the combination of the two roles, together
   7     with one's clinical commitments, had become too heavy,
   8     yes. But I think he believed that that would probably
   9     apply to any active clinician who also had the
  10     chairmanship of the Medical Committee and the Medical
  11     Directorship to carry out.
  12   Q. The present Medical Director, we have heard, I think has
  13     seven sessions?
  14   A. That is some years later, yes.
  15   Q. Everyone else who has done this task has had more relief
  16     or support than you had, as an historical fact?
  17   A. Well, the first Medical Director was Mr Dean Hart, who
  18     was an eye surgeon. He worked under the same
  19     arrangements as myself.
  20   Q. I have omitted him in my description, I accept that.
  21   A. But I think there is an important factor here that
  22     enables one to understand how this role evolved and how
  23     the allocation of time to it evolved.
  24        I could say, I think with accuracy, that when
  25     I began as Medical Director it would have been very
0040
   1     difficult to identify what work I had to do as Medical
   2     Director that was different from my work as Chairman of
   3     the Medical Committee, but by the end of the two years
   4     in 1994, a whole portion of work had developed which had
   5     not existed two years earlier, and I think it was the
   6     development of that work that led to the position which
   7     Mr Durie is describing in this minute. So the change
   8     that has been proposed here is a recognition of that
   9     development.
  10   Q. The role of Medical Director, you tell us, was not
  11     recorded in writing or any job description that you ever
  12     had?
  13   A. Not until --
  14   Q. Much later?
  15   A. Much later.
  16   Q. Let us look at GMC 5/15, shall we? This is a document
  17     which I think comes from 1996. The job description of
  18     the Medical Director. What I want to explore with you
  19     is how far the responsibilities which are here set out
  20     were your responsibilities whilst you were Medical
  21     Director, and plainly, if they have changed over time,
  22     I would hope that as we go through them you will
  23     indicate that.
  24        Responsible to the Chief Executive. We see that
  25     the obligation of the Medical Director is to liaise with
0041
   1     Clinical Directors, all consultant staff, the Chairman
   2     of the Hospital Medical Committee, executive directors
   3     and medical staffing personnel.
   4        Was that always part of the function of the
   5     Medical Director?
   6   A. In as much as one was open to and accessible to all
   7     those people, it was. In an active way, I think it
   8     evolved alongside quite a number of the issues that
   9     developed, that were not there at the beginning.
  10   Q. "Main responsibilities: (1) Providing advice to the
  11     Chief Executive on the full range of medical and
  12     clinical issues in the Trust."
  13        That was a role that was there from the beginning?
  14   A. That was not there at the beginning. That is what
  15     I was told my role as Medical Director was: to give
  16     advice to the Board -- well, the Chief Executive and
  17     Chairman of the Board.
  18   Q. "(2) ..."; what about that?
  19   A. I would link 1 and 2 together, I think.
  20   Q. (3) ...?
  21   A. These committees need to be considered separately. The
  22     consultant appointment committees had historically been
  23     set up by the Chairman of the Medical Committee but that
  24     became one of the tasks which the Medical Director
  25     undertook subsequently. So up until about 1996 --
0042
   1     I would not be quite sure of the date -- it would have
   2     been a question of nominating the appropriate people to
   3     be members of any given committee, but I myself would
   4     not normally have gone to committees other than those
   5     which had a particular interest to my clinical
   6     activities.
   7        The Patient Care Standards Committee --
   8   Q. Can I just ask you to pause there for a moment, so
   9     I am clear on your answer? The role of the consultant
  10     appointment committee was, you are saying, for the
  11     Chairman of the HMC?
  12   A. Yes.
  13   Q. So whilst you were Chairman of the HMC until 1994, you
  14     were fulfilling that role --
  15   A. Yes.
  16   Q. -- as it happens, but in the capacity, with your hat on,
  17     as it were, as Chair of the HMC rather than your hat as
  18     Medical Director?
  19   A. That is how I understood it at the time.
  20   Q. Does it follow that after the beginning of 1994, when
  21     you ceased to be Medical Director following the view
  22     that it was untenable for you to go on --
  23   A. Ceased to be Chairman of the Medical Committee.
  24   Q. I am sorry, Chairman of the Medical Committee and
  25     remained a Medical Director; that you did not have this
0043
   1     role actively?
   2   A. At that point it was, if you like, allocated to the
   3     Medical Director. When we divided the tasks, the
   4     Medical Director took that role.
   5   Q. So throughout you retained that particular role?
   6   A. Under one hat or another, yes.
   7   Q. You were going to go on now to deal with the Patient
   8     Care Standards Committee?
   9   A. Those were direct subcommittees of the Trust Board
  10     chaired by a non-executive member of the Trust Board.
  11     I did not actually attend any of those committees until
  12     1994 or 1995. I mean, not in a regular manner. I might
  13     have as a one-off, but I did not regularly attend those
  14     committees from 1992 to 1994.
  15   Q. Why was it that you began going to the Patient Care
  16     Standards Committee?
  17   A. I think it was in relation to the development of audit
  18     towards clinical audit and the responsibilities of the
  19     Medical Director for clinical audit. It was in that
  20     context.
  21   Q. Before you went regularly, but only went now and again,
  22     as you told us --
  23   A. Perhaps.
  24   Q. -- you would get the minutes?
  25   A. The minutes would have come with the papers of each
0044
   1     Trust board meeting, so they would have been part of
   2     those papers.
   3   Q. If anyone had wished advice, it would have been your
   4     role to provide it, would it?
   5   A. If I had been approached, yes.
   6   Q. The Marketing and Development Committee?
   7   A. That was a committee which considered marketing in the
   8     sense that, were we showing ourselves to the public and
   9     to the purchasers in the best possible light? and which
  10     also considered developments within the Trust and their
  11     differing merits and how to choose or prioritise between
  12     them. Again, I cannot recall playing any part, really,
  13     in the deliberations of this committee during those
  14     first two years, 1992 to 1994. I played some part
  15     subsequently because one of the roles that evolved as
  16     Medical Director was to assist groups of colleagues who
  17     felt that there should be some development in their work
  18     and so I worked with them to try to work out a proposal
  19     and to bring in the people who would be able to help and
  20     assist them in the preparation of that proposal, and
  21     subsequently, that proposal might be considered at this
  22     committee. But that was later on.
  23   Q. Paragraph 4. Can we scroll down a bit?
  24   A. This was written in I think early 1996; is that
  25     correct?
0045
   1   Q. Yes.
   2   A. I think that this is really an expression of a role
   3     that I might have to play if necessary. I had
   4     previously played a role before I was Chairman of the
   5     Medical Committee in setting up a liaison committee with
   6     general practitioners in Bristol. I had had occasional
   7     dealings with the Health Commission in relation to
   8     contracting, but these were occasional and one-off.
   9     I had really not had any dealings with the other
  10     bodies -- well, I might have, I am sorry, yes, I beg
  11     your pardon, again, there were colleagues who wanted to
  12     develop their work in ways which involved approval from
  13     the NHS Executive, and again, there were two instances
  14     that I can immediately recall where I assisted them with
  15     the preparation of their proposals. Apart from that,
  16     I had no dealings with those bodies.
  17   Q. Number 5. Let me just ask you to stop there for
  18     a moment. The Department of Health: you had some
  19     dealings, I think, with the Department of Health in your
  20     capacity as Associate Clinical Director of Cardiac
  21     Surgery, at least up until Mr Dhasmana took over in
  22     1993, because they were concerned, were they not, with
  23     the supra-regional services part of paediatric cardiac
  24     services?
  25   A. Yes. I had occasional and not very many dealings with
0046
   1     them in that context.
   2   Q. In that context, I shall ask you some questions later.
   3     Paragraph 5. (Pause).
   4        You may wish to break it down into each of the
   5     subsets?
   6   A. Can we deal with it one by one?
   7   Q. 5(a)?
   8   A. "5(a) The approval of consultant job plans", I think
   9     this is referring to the job plan which consultants in
  10     the post had and which from time to time were reviewed
  11     and changed. When Dr Roylance was the Chief Executive,
  12     those plans were agreed with him and I really was not
  13     involved in that. In fact, subsequently, with Mr Ross,
  14     I do not recall being involved in any instance of that,
  15     but clearly this document is saying that I might be, so
  16     all I am saying was, I was prepared to be, but in
  17     practice, I was not.
  18   Q. So the content of 5(a) did not differ really before or
  19     after?
  20   A. No, and it did not really amount to anything.
  21        The attendance at meetings, those were meetings
  22     I attended really throughout.
  23   Q. (c) ... ?
  24   A. I think that this is the recognition of the new advice
  25     that was coming from the GMC at around that time. Prior
0047
   1     to that, one's consciousness of responsibilities in the
   2     area would have been much less clear and would have been
   3     related to the function of the "three wise men" or to
   4     the general principles that one had, and one had always
   5     had, throughout one's professional life in relation to
   6     conduct and competence.
   7   Q. Let me just explore that particular one a little bit
   8     further. I am going to take you away from this document
   9     and take you to UBHT 6/200, which is where the document
  10     starts. 21st May 1993. Then page 205 (UBHT 6/205), towards the
  11     foot, (g) at the bottom, a well-known name:
  12        "The implications of the publicity of Beverley
  13     Allitt were discussed. Mr Wisheart felt that UBHT
  14     should seek to establish a framework within which any
  15     health care worker having contact with patients knew to
  16     whom they could turn for advice if they were worried
  17     about a colleague's behaviour. Within medicine there
  18     existed the 'three wise men' procedure ..."
  19        Back in 1993, albeit towards the end of 1993, you
  20     were actively concerned, it would seem, with responding
  21     to the Beverley Allitt affair and its implications for
  22     hospital services generally?
  23   A. That is correct.
  24   Q. Can we go back now to where we were, GMC 5/15: "(c) To
  25     develop and maintain Trust policies concerning medical
0048
   1     staff", I appreciate the Beverley Allitt reference was
   2     not just medical staff but clinical staff, "conduct and
   3     competence, bearing in mind guidance from the Chief
   4     Medical Officer and the GMC."
   5        Tell me: again, this was something which developed
   6     throughout the time, was it?
   7   A. There had always been structures in place for dealing
   8     with issues of conduct and competence. There were
   9     a number of pathways which had been present, but in the
  10     mid-1990s, the General Medical Council was really --
  11     well, they were making proposals that every doctor had
  12     a professional duty if they felt a colleague was in some
  13     respect not "up to the mark", to basically report that
  14     view.
  15        This was creating a change in the way people
  16     thought about those issues. There of course had been
  17     the previous structures, but there were changes, and
  18     then, shortly after that, there emerged -- again, I am
  19     not sure of the exact date, just off-the-cuff, but there
  20     was a document from the Department of Health and the
  21     Chief Medical Officer concerning medical excellence
  22     which was really a euphemism for dealing with issues of
  23     conduct and competence and which was requiring each and
  24     every Trust to ensure that it had methods and policies
  25     for dealing with any such problems.
0049
   1        So that is what is being referred to there. In
   2     that sense, it is a new and evolving responsibility of
   3     the medical directorate.
   4   Q. "(d)" seems to be linked to "(c)", the same answer?
   5   A. Yes. There had been the existing pathways which were
   6     working and which had worked constructively on a number
   7     of occasions within my experience, and indeed, my
   8     remarks about Beverley Allitt were advocating that
   9     a similar structure might be available to other staff
  10     members of the Trust in addition to doctors.
  11   Q. (e) ... ?
  12   A. The substance of that provision was that I was involved
  13     from time to time with the Director of Personnel in
  14     away-days with Clinical Directors, in running short
  15     courses concerning management for Senior Registrars, and
  16     if you like, a number of one-off activities of that
  17     sort. That was the substance in my time.
  18   Q. Did that substance vary much throughout the years?
  19   A. When the directorate system began in 1991, it was of
  20     course a new system, so there were a number of
  21     away-days, training days, whatever you would like to
  22     call them, for the new Clinical Directors, to help them
  23     understand their role. As Clinical Directors changed
  24     and time went on, there were similar days. I worked
  25     with the Director of Personnel either in planning them
0050
   1     or occasionally in participating in them.
   2        So I would say that that developed to a degree
   3     over the period in question.
   4        Shall I go on?
   5   Q. Yes.
   6   A. The induction arrangements for newly appointed
   7     consultant staff may have been carried out occasionally
   8     in the early 1990s, but essentially was a new activity.
   9     In the past, really, induction arrangements had been
  10     vestigial or non-existent, but in the early 1990s they
  11     were introduced for junior doctors who took up new
  12     appointments and it quickly became clear that it was
  13     both a useful and constructive thing to do, and within
  14     a few years, similar arrangements were seen to be
  15     desirable for consultants, and we implemented that.
  16   Q. Returning for a moment to "(e), the training and
  17     development of medical staff and managerial roles",
  18     obviously a consequence of the Clinical Directorate
  19     system -- I say "obviously"; I assume --
  20   A. In part.
  21   Q. And the need for such training would be greatest, one
  22     might think, when the system first began. How far would
  23     you accept that?
  24   A. Only to a very limited extent. I think the need for
  25     such training is constant. For example, Clinical
0051
   1     Directors occupy the role for a number of years and then
   2     new ones come along, so they may wish to have some
   3     training.
   4        Secondly, the role of the Clinical Director, of
   5     course, evolved and developed because it was uncharted
   6     water for everybody at the beginning. So, again, there
   7     was a role for away-days, courses, teaching, if you
   8     like, for that reason.
   9        Then there were others who were not Clinical
  10     Directors but who had an interest and who wanted to know
  11     more, so for quite a number of reasons -- I mean, it was
  12     not just a one-off function at the beginning, and again
  13     for doctors in training who wanted to prepare themselves
  14     for a role as consultant, they wanted to know a bit
  15     about it as well, so that was a continuing requirement.
  16   Q. I do not think I was -- I hope I was not suggesting it
  17     was a one-off need at the beginning, but rather that, if
  18     you know the expression "front-end loaded", that at
  19     least at the beginning there was a very clear need for
  20     Clinical Directors, those who had not been involved in
  21     management, because they had been clinicians, to be
  22     trained, even though, plainly, training needs
  23     continued. It was that that I was asking you to comment
  24     on.
  25   A. Yes, but, I mean, that of course is correct, but, you
0052
   1     see, there were two things happening at this time. One
   2     was the division between providers and purchasers which
   3     brought in contracts, service agreements and so forth.
   4     The other within the UBHT was the development of
   5     directorates, which was a completely new idea. Both of
   6     these evolved and developed and the interactions between
   7     the two evolved and developed. So it really was an
   8     ongoing requirement. I apologise for the use of the
   9     term "one-off", that really was not appropriate, but it
  10     was a continuing requirement.
  11   Q. It would follow, a requirement that was there
  12     throughout the time that you fulfilled the Medical
  13     Director post?
  14   A. I think that my involvement in it probably increased,
  15     because I was really in the same boat as everybody else
  16     at the beginning. I was learning about these new
  17     structures, and it was later that I became involved in
  18     participating in and planning these sort of events.
  19   Q. Shall we turn overleaf(GMC 5/16)? (g) ... ?
  20   A. (g) is something that began very late in the day. It
  21     obviously had begun when this document was written, so
  22     it must have begun in late 1995, I suspect, so that was
  23     new.
  24   Q. (h) ... ?
  25   A. This was one of the very major items that caused the
0053
   1     Medical Director's role to increase. This is the report
   2     known by the name of Sir Kenneth Calman, the then Chief
   3     Medical Officer, which concerned the training of doctors
   4     for hospital specialties. It really ushered in
   5     something close to a revolution in the way that hospital
   6     doctors were trained, so the implementation of that
   7     while maintaining the ability to provide a service
   8     required a great deal of work which developed during the
   9     years 1992 to 1994 and was probably at its maximum in
  10     1995 and the next few years. It was a very big task.
  11   Q. So developing up until 1995, but there in 1992?
  12   A. No. I forget which year the report was published, it
  13     might have been in late 1992 or 1993, but it was
  14     something that began during that period and then grew.
  15     At first people's understanding of what was required was
  16     very limited, but it eventually was all made relatively
  17     clear and we had to work with it through a period of
  18     really very radical change, and it was very difficult.
  19   Q. (6) ... ?
  20   A. It was always the view of the Trust that they should
  21     work closely with the Faculty of Medicine of the
  22     University of Bristol and that they had a lot of common
  23     responsibilities, so there were a number of committees
  24     and groups which met to try to encourage and nurture and
  25     promote that high degree of co-operation.
0054
   1        The meeting that I attended regularly was
   2     a 2-monthly meeting which lasted an hour at 8 o'clock on
   3     a morning, and then there were other occasional ad hoc
   4     meetings.
   5   Q. That remained the same, did it, from ...
   6   A. I think that that grew. I think, as I have indicated,
   7     I did not attend all the meetings that might be listed
   8     under this heading. Certainly, 1992 to 1994, that was
   9     so, and I think probably in 1995, but around 1995 or
  10     1996, I did begin to attend another one that was really
  11     related to day-to-day issues that arose in the context
  12     of teaching medical students within the hospital.
  13        Then, at the very end of the period, there was
  14     another group, the name of which I do not remember,
  15     which met about once a month or thereabouts for an hour
  16     or so. So that one, in terms of my personal
  17     involvement, again, grew.
  18   Q. Number (7)?
  19   A. This is another one in which my involvement grew for
  20     a number of reasons. If we are now considering audit as
  21     a Trust activity and not a cardiac surgical activity,
  22     I had been a member from the beginning of the Audit
  23     Committee, as we discussed earlier, but that was just
  24     a matter of attending. Things really changed for me in
  25     relation to audit Trust-wide where, around the time
0055
   1     medical audit became clinical audit, that is to say,
   2     audit was not just carried out by doctors alone but by
   3     doctors in collaboration with nurses, the professions
   4     allied to medicine, whoever was involved in the team
   5     providing the service. It also extended to general
   6     practitioners and so forth.
   7        So that was a very major change in the way people
   8     had to think about audit and undertake audit.
   9        At the same time, Dr Thomas, who had really
  10     accepted the leading role in audit at the beginning,
  11     stepped down from the chairmanship of what had been the
  12     Medical Audit Committee, and initially a successor could
  13     not be found. So, for a short period I was, if you
  14     like, the interim chairman of the Clinical Audit
  15     Committee until Dr Jill Bullimore became, if you like,
  16     the proper Chairman of that committee. That was
  17     a period of six months or more.
  18   Q. You have anticipated one of the questions I was yet
  19     to ask you, which was how on earth one would fit in the
  20     various roles you were doing with taking on the burden
  21     of being the Chairman of the Clinical Audit Committee as
  22     well, but I will come back to that.
  23        I suspect the answer might be that you had been
  24     involved in audit and nobody else was willing to put
  25     their name forward as Chairman. Have I got it about
0056
   1     right, or not?
   2   A. That is exactly the situation at the time.
   3   Q. So there was a need --
   4   A. There was an absolute need.
   5   Q. And you met it, because there was a need?
   6   A. As Medical Director, it was in a sense my
   7     responsibility and the need was there, and I could not
   8     duck it.
   9   Q. Even though it meant more time that you had to spend
  10     doing something when you already had a committed week?
  11   A. I accepted it in the hope and understanding that it
  12     would be a short-lived responsibility.
  13   Q. And it lasted, I think, at least six months?
  14   A. Something of that order, yes, but in fact, I mean, as
  15     Medical Director, I was quite seriously involved in the
  16     promotion, if you like, of the change and various other
  17     issues in relation to audit.
  18   Q. I will talk to you about audit and the policies in
  19     relation to that in a moment. The purpose of taking you
  20     through the job description is really to identify what
  21     changes there had been over time so that the Panel can
  22     form a view as to how far it is that your workload may
  23     have increased dramatically, or gently, or a little, or
  24     not at all, from 1991 to 1994, and then again to 1996.
  25     That is the purpose of the present questions. So if we
0057
   1     just scroll down a page --(UBHT 6/206)
   2   A. May I summarise (7) just in a word and say that my role
   3     in that really became significant after 1994.
   4   Q. (8) ... ?
   5   A. There are two issues there. It says "claims arising
   6     from ...", but in fact, if there was an incident of
   7     gravity -- and I can recall one or two -- then according
   8     to the nature of the incident, I might have been
   9     involved in a group investigating it. In a sense, that
  10     is even more important than what this document strictly
  11     says about claims.
  12   Q. That would have been a task throughout for the Medical
  13     Director, would it?
  14   A. Yes, but it was an ad hoc task.
  15   Q. I was going to say, it all depends when incidents arise?
  16   A. Exactly.
  17   Q. Again, it is one of those things when, if it happens,
  18     you cannot duck?
  19   A. Yes, but sometimes it would have been the Director of
  20     Nursing who would have been involved rather than
  21     myself. It very much depends on the nature and the
  22     gravity. Sometimes it was dealt with at directorate
  23     level, so there were a number of incidents that I do
  24     recall being involved in. There were others I knew of
  25     but was not directly personally involved in.
0058
   1   Q. So if we were to take, as it were, a snapshot at any
   2     moment in time from 1991 through to 1996, we might have
   3     seen you either having no work to do under (8) or
   4     suddenly have, as it were, land on your desk a problem
   5     which would have to be looked at, responded to, dealt
   6     with, investigated, perhaps, as a matter of some
   7     urgency, people spoken to, time spent?
   8   A. There were only two or three incidents over the whole
   9     period that I was personally and seriously involved
  10     with. But this is separate from clinical risk
  11     management and is really quite different -- well,
  12     I mean -- yes, it is different, because clinical risk
  13     management was really a question of trying to promote
  14     a way of thinking in my colleagues and across the Trust,
  15     and it was an issue that arose, I would have thought, in
  16     1996 rather than 1995, as a Trust responsibility, and it
  17     was all to do with the movement of indemnity to Crown
  18     indemnity, the setting up of the NHS litigation
  19     authority, and so forth. Somewhere along the course of
  20     the development of that, Trusts were really required to
  21     take a much more formal approach to this and a much more
  22     proactive one, and that is what that is referring to.
  23   Q. So that is a new development in 1996, or thereabouts?
  24   A. Or thereabouts.
  25   Q. Number (9): always a function?
0059
   1   A. In principle, always a function. The handling of
   2     complaints through the period, as I am sure you know,
   3     did change, and there was a very important change,
   4     I would guess in 1994 or 1995, which made it much more
   5     formal, involved a Trust Board non-executive member as
   6     the Chairman of the group, and so forth.
   7        In fact, my involvement was like clinical
   8     accidents, an ad hoc one from time to time, and in fact,
   9     it was very rare, because complaints were generally
  10     dealt with at Directorate level.
  11   Q. Can we scroll down the page, please? (10): always
  12     a function?
  13   A. Yes. It was always a function, and the preparation of
  14     strategic reviews in my experience was something that
  15     happened from time to time rather than being
  16     a continuing constant activity. You will recall that
  17     I mentioned a strategic review way back in the 1980s in
  18     the Division of Surgery.
  19        There was a very formal work carried out in,
  20     I should say, mainly 1996 going on to 1997, in the
  21     preparation of a strategic review and plan for the
  22     Trust's activities, and I was involved in that, so in
  23     practical terms and in time terms, in my time as Medical
  24     Director, that was towards the end.
  25   Q. Just an aside before we go on to (11) and (12): you
0060
   1     mentioned there the formulation of a high level
   2     strategy. Who else by name or by post was involved in
   3     that?
   4   A. In 1996?
   5   Q. In the contribution that you described under (10)?
   6   A. There were a very considerable number of people. My
   7     recollection is that there was a core group which farmed
   8     out tranches of work to, if you like, subgroups, and so
   9     in total, there were a substantial number of people,
  10     many of them would have been Clinical Directors. The
  11     executives, some of them would have been involved.
  12     Other senior people, be they medical, nursing,
  13     management, really depending what the issue was, anybody
  14     would be involved. The names that come to mind are
  15     Dr Monk, the anaesthetist, who I think now has a role as
  16     an Associate Medical Director for Planning; Miss Janet
  17     Maher --
  18   Q. We have heard her name pronounced "Marr" by others. Is
  19     it "Maher"?
  20   A. I think the pronunciation varies depending on where
  21     you come from.
  22   Q. It is the same person, anyway. I am sorry, you
  23     mentioned Janet Maher?
  24   A. Yes. She again; Ian Barrington was involved when
  25     paediatric services were being considered. People like
0061
   1     Ian Watt, Jill Bullimore were seriously involved, and
   2     I am sure if I am given a moment, I could think of other
   3     names.
   4   Q. (11), (12) ... ?
   5   A. (11) looks very general to me. I am just trying to turn
   6     it into something real. You could apply it, I presume,
   7     to the changes in the NHS in 1991. I can just think of
   8     two other instances. Also associated with the name of
   9     Sir Kenneth Calman were changes in the delivery of
  10     oncology services, and again, we are talking of 1996 or
  11     thereabouts. That involved quite a lot of work and
  12     preparation in which I played only a peripheral role; it
  13     was largely the oncology people who did it.
  14        Another example would be the changes in paediatric
  15     intensive care, to take a very specific one, which again
  16     were promoted by the Department of Health around 1995
  17     and 1996. It was really quite a major step forward.
  18     I was not, myself, involved in the work that we did,
  19     again except quite peripherally, but changes of that
  20     sort.
  21   Q. (12) ... ?
  22   A. (12) became a role for me after Mr Ross came. Prior
  23     to that, Dr Roylance had chaired the group who
  24     considered the applications and the decisions about
  25     which applications were successful. Of course, the
0062
   1     issue here, as with all such things, is that there was
   2     a finite amount of money and the requests would have
   3     over-subscribed that by three or four times each year.
   4   Q. So you are advising who succeeded and who failed?
   5   A. Sadly, and so --
   6   Q. And what you are saying is that Dr Roylance, being
   7     a medical man, could do that for himself?
   8   A. Interestingly, it had been one of the roles that he had
   9     had from before the time that he was the General Manager
  10     in the mid-1980s, and he continued to have that role.
  11     He had great familiarity with the ins and outs of the
  12     role.
  13   Q. The point is made, I think by you amongst others, that
  14     Dr Roylance, of course, was unusual as a Chief Executive
  15     in being a medical man. The suggestion is certainly
  16     made that because he was succeeded by a non-medical man,
  17     the role of Medical Director took on the greater onus.
  18        Item (12) is the first time you have actually
  19     mentioned that specifically in respect of any one of the
  20     items. Is it the only specific aspect in respect of
  21     which Dr Roylance's medical qualifications gave him an
  22     advantage over Hugh Ross's lack of them?
  23   A. I mean, as we have gone through this list, it is the
  24     first time it has become explicit, if you like, but it
  25     would certainly be correct to say that because of the
0063
   1     fact that he was a doctor, because of the fact that he
   2     knew the consultants well and knew the hospitals and
   3     their framework well, that people often went to him --
   4     I mean by "people" consultant colleagues, doctors --
   5     who, in another institution might have gone to the
   6     Medical Director, just to chat, discuss whatever was on
   7     their mind and so forth.
   8        So I think at that informal level, of advising,
   9     counselling, whatever word one likes to use for that, he
  10     did play a very significant role --
  11   Q. Just pausing there: if that be right, then you would
  12     have seen a difference in the time before Hugh Ross was
  13     appointed as Chief Executive and after, in the number of
  14     people who beat a path to your door for advice,
  15     consultation, a chat, who otherwise might have gone to
  16     Dr Roylance.
  17        Did you in fact have a substantial increase in the
  18     number of consultant or other medical colleagues coming
  19     across your threshold?
  20   A. I would say there was some increase. I imagine people
  21     probably went to a variety of people instead of
  22     Dr Roylance. They might have gone to the Clinical
  23     Directorate, the Chairman --
  24   Q. What we are talking about is not where they might have
  25     gone but the role of the Medical Director.
0064
   1   A. I think there was an increase, but I do not think it was
   2     enormous. I can think of instances.
   3   Q. If we had to put a qualitative term on it: slight,
   4     moderate? What would the ranking be?
   5   A. Perhaps between slight and moderate. No more than that.
   6   Q. (13) I imagine has always been a duty of anyone's post.
   7     Essentially, it appears to suggest that whatever else
   8     you can think of, you ought to do?
   9   A. Yes.
  10   Q. I imagine that has always been a part of any task you
  11     have ever undertaken?
  12   A. Yes. There is one important one that interestingly has
  13     not featured in the list, although I am sure it should
  14     have come in under some heading but it has been missed,
  15     and that was the issue of junior doctors' hours, which
  16     was on the agenda when I became Chairman of the Medical
  17     Committee. It was in fact one of the first major items
  18     that occupied my time through that early period and
  19     through the period when I was Medical Director, and
  20     there was a considerable amount of work to be done to
  21     achieve the requirements of the government in that area.
  22   Q. Was that a feature of the job which was perhaps heavier
  23     in terms of workload towards the beginning of your
  24     period of directorship than it was towards the end?
  25   A. Yes, I would say that it was heavier in the early part,
0065
   1     but continued through. I mean, it did not disappear
   2     altogether.
   3   Q. So having been through each of them one by one, the
   4     items which we picked out, the one big change that you
   5     have identified at the top of this page, if we go back
   6     up to it, in (h) at the top, everything else is a matter
   7     of perhaps degree, reflection, in the case of those
   8     tasks which involved ad hoc demands, when the ad hoc
   9     demand might occur, I suppose with the only other
  10     exception being the question of advising the Chief
  11     Executive on equipment, which would have arisen when you
  12     were asked to take over.
  13   A. No, I think there was more than that, with respect.
  14     I think the clinical risk management was very much at
  15     the end, and I think that my personal involvement in the
  16     promotion of audit trust-wise was after 1994.
  17   Q. So that was developing and growing.
  18   A. I had an interest in it, but actually personally working
  19     hard, committing time to it, was after 1994. So I think
  20     there were actually a number of items there.
  21   Q. At the beginning of the period when you were Medical
  22     Director and Chairman of the Hospital Medical Committee,
  23     you were also, I think, Associate Clinical Director of
  24     the Division of Cardiac Surgery?
  25   A. I think I handed that over to Mr Dhasmana about October
0066
   1     or November 1992.
   2   Q. I thought it was 1st January 1993, but it was a matter
   3     of months.
   4   A. In which case, I am sure that is correct, but I was just
   5     speaking from memory.
   6   Q. So for a period of a year, a year and a half,
   7     thereabouts, you were carrying on all three roles?
   8   A. No, no. I became Chairman of the Medical Committee and
   9     Medical Director in April 1992, and if we accept your
  10     date of 1st January, that was when I handed that over,
  11     so 8 months. But it was largely up and running then and
  12     it was not as onerous in the Associate Clinical
  13     Directorate as it had been at the beginning.
  14   Q. That carrying on or taking such a workload with the
  15     degree (or lack of it) of hours, time off in lieu and
  16     support that you have described: how do you think that
  17     taking on such roles might, in general terms, tend to
  18     affect the clinical work of any surgeon?
  19   A. I think the first thing I should say is -- no, I am
  20     sorry, I should answer your question, I beg your
  21     pardon. Excuse me.
  22        Obviously it does impinge on the clinical role of
  23     the surgeon. It may impinge on his daily clinical work
  24     because there are other activities competing for its
  25     interest. It may occupy his time and energies early in
0067
   1     the morning or at the end of a day's work, so that is
   2     correct --
   3   THE CHAIRMAN: May I just interrupt for a second? By all
   4     means answer Mr Langstaff's question, but if there are
   5     other things you want to add, remember that it is all
   6     for the purpose of our understanding, so if you want to
   7     add something in addition to the reply, feel free to do
   8     so.
   9   A. Thank you.
  10   MR LANGSTAFF: Perhaps I should take you back to what you
  11     were going to say. The question that I asked was how do
  12     you think that taking on such roles might in general
  13     terms tend to affect the clinical work of any surgeon.
  14     You then said, I think, "The first thing I should say
  15     is...", and then you said, quite rightly and properly,
  16     that the first thing you should do is answer my
  17     question.
  18   A. What I was going to say was that when it was proposed
  19     that my name should go forward to be Chairman of the
  20     Medical Committee, I of course talked with my immediate
  21     colleagues as to whether they were agreeable to that,
  22     because clearly, if I did that, it would impinge upon
  23     them and their activities.
  24        From 1992 onwards, whereas previously I had been
  25     operating usually in the Infirmary three days a week and
0068
   1     most of my colleagues usually were operating three full
   2     days a week, I subsequently operated on two days a week
   3     only and my colleagues continued to operate on three
   4     days a week. Of course, the consultant staff was
   5     growing again at that time.
   6        Secondly, they supported the fact that I should
   7     allow my name to go forward to be Chairman of the
   8     Medical Committee by saying that they would also be
   9     prepared at times to help out, if you like, so if I had
  10     a conflict between a clinical duty and another duty and
  11     I felt obliged to attend to the managerial one, they
  12     would help out on the clinical side. That happened
  13     occasionally, not a great deal, but the knowledge that
  14     I could depend upon them to help was, of course,
  15     absolutely fundamental, and without it I could not have
  16     undertaken the tasks.
  17   Q. Being a surgeon involved in complex surgery involves
  18     concentrating for hours at a time, does it not --
  19     concentrating on the surgery?
  20   A. Yes.
  21   Q. I think you are nodding?
  22   A. Absolutely, yes.
  23   Q. And concentrating in conditions which may be very hot?
  24   A. Generally manageable.
  25   Q. Where you cannot, as one might have the luxury in other
0069
   1     professions such as my own, lose concentration for
   2     a moment, really, without there being a potential
   3     effect?
   4   A. That is correct. I mean, that was not a problem because
   5     when I operated, I was doing exactly what you describe
   6     and I enjoyed that because I did not have to think about
   7     the other things, and I could not be got at.
   8   Q. In the back of your mind, was the problem of the day,
   9     a difficulty that had arisen as Medical Director or
  10     Associate Clinical Director or the Chairman of the
  11     Hospital Medical Committee, or the chairmanship of the
  12     Clinical Audit Committee, not buzzing around there
  13     somewhere?
  14   A. No. Those were put out of one's mind and they waited
  15     until the operation was complete or it was sufficiently
  16     complete for me to leave. I can really say that going
  17     to the operating theatre was my refuge.
  18   Q. Do you think perhaps that, had you been responsible for
  19     some other surgeon and you recognised, let us suppose,
  20     in that other surgeon, a degree of commitment to
  21     clinically-related matters, administrative matters
  22     rather than to surgery, you might be concerned to ensure
  23     that that particular surgeon did not suffer any
  24     ill-effects in the surgery which he was principally
  25     employed to do?
0070
   1   A. Well, it would be a question to ask, but I do not recall
   2     it ever being a concern in relation to any other
   3     surgeons, including those who worked extremely hard in
   4     many areas.
   5   Q. I asked you as a hypothetical question. We have heard
   6     from more than one person that they recognised, or say
   7     that they recognised, that you were carrying an enormous
   8     workload. Did anyone raise that issue with you?
   9   A. I can think of one person who asked me a question about
  10     that.
  11   Q. When?
  12   A. I am not sure, but it was relatively late in the period
  13     under discussion.
  14   Q. Roughly?
  15   A. I honestly do not remember.
  16   Q. Who was it?
  17   A. It was Gordon Stirrat.
  18   Q. So Gordon Stirrat raised the issue of potential overload
  19     with you; no-one else?
  20   A. I cannot recall any other person raising that issue.
  21   Q. So when Mr Dhasmana took over as Associate Clinical
  22     Director and therefore he was the director of the
  23     Directorate, part of the Directorate in which you
  24     worked, he never raised the issue with you?
  25   A. No.
0071
   1   Q. And Dr Roylance, who would have seen what you did,
   2     indeed, has told us his own views of it when he gave
   3     evidence. He never raised the question with you?
   4   A. No.
   5   Q. And you never raised the issue with yourself?
   6   A. I reviewed my position in my own mind from time to
   7     time. I was satisfied that I could cope with those
   8     responsibilities which I had accepted at that particular
   9     time. I do not regard myself as being in any way
  10     different from a significant number of my colleagues who
  11     worked equally hard in one area of their professional
  12     life or another. I just happened to choose to do my
  13     work where it was rather visible within the Trust and
  14     within the NHS.
  15   Q. If you do not wish to answer this question, please say
  16     so and I shall respect your answer: did your wife ever
  17     raise with you that you might be overworking?
  18   A. There were issues of what time I returned home from time
  19     to time. But your question specifically said an issue
  20     of, "Are you doing too much and more than you can cope
  21     with?" I do not think that that was raised, no.
  22   Q. And put in the way of, "Well, James, you are doing so
  23     much, is it affecting your surgery?", for instance?
  24     Anything along those lines?
  25   A. That was the question Professor Stirrat put to me.
0072
   1   MR LANGSTAFF: Sir, it is just coming up to 1.15 where we
   2     would normally have a break. Again, it is an
   3     appropriate topic, perhaps, to end the morning session
   4     on. I think we would normally wish to begin again at
   5     2 o'clock in the afternoon.
   6   THE CHAIRMAN: Yes. We will break for 45 minutes now and
   7     reconvene at 2 o'clock. Thank you.
   8   (1.15 pm)
   9            (Adjourned until 2.00 pm)
  10   (2.00 pm)
  11   MR LANGSTAFF: Mr Wisheart, just before the break I was
  12     asking you whether you had ever reviewed, yourself,
  13     whether you might be doing so much by way of
  14     administration, so much by way of meetings, et cetera,
  15     that it might have affected your clinical work.
  16        You said you did on a number of occasions review
  17     in your own mind whether that was the case.
  18        It has been pointed out to me over the break that
  19     you did not say when it was that you carried out this
  20     introspective personal review. Can you help us?
  21   A. Asking myself the question would, I think, have been on
  22     the occasions when I was asked to do something that
  23     I had not been doing and therefore I was just mentally
  24     reviewing my commitments, what I had accepted, what had
  25     stopped happening, what I could do. So I mean, I could
0073
   1     not give you a date, but that would have been the time
   2     when I asked myself the question.
   3        I also asked my colleagues on one or two
   4     occasions. We have already mentioned one of those, in
   5     the 1992 time, before I became Chairman of the Medical
   6     Committee. But in relation to the document that we went
   7     down point by point, which of course was a document
   8     about me changing to have six sessions as Medical
   9     Director in order to do all the things listed on that
  10     document, that of course, conversely, meant a change in
  11     my clinical commitment, and I asked the Clinical
  12     Directors who were relevant to my clinical work whether
  13     they thought that that was appropriate, that is to say,
  14     Professor Vann Jones, Mr Hutter and Dr Monk. They
  15     expressed the view that it was appropriate and
  16     I supported that.
  17   Q. I want to put this morning's questions and answers
  18     into the context in which you were in relation to
  19     paediatric cardiac surgery and the demands on the
  20     service from 1984 through to 1995.
  21        At the start of 1983, there were two cardiac
  22     surgeons at Bristol, were there?
  23   A. Yes, Mr Keen and myself.
  24   Q. And the work which each of you did was largely adult?
  25   A. No, that is not correct.
0074
   1   Q. One of you only, I think, did any paediatric work?
   2   A. That was myself.
   3   Q. In terms of the numbers of open heart surgical
   4     operations on infants and neonates, there is I think
   5     some disagreement by one, as to whether in the year 1984
   6     it was three or whether it was four. I think I can help
   7     you with that. If we go to JDW 8/56 -- I am sorry, that
   8     is the wrong reference. You will have to forgive me.
   9     I cannot immediately help you with that, it seems, but
  10     I will do. I will come back to it. The numbers of
  11     operations that were being done when you were appointed
  12     in 1975, which is what you have here -- let us scroll
  13     down a bit, please, and turn over -- can you go back?
  14     This is the total workload, which for some years has
  15     been an average of three open heart operations each week
  16     and that was adults and children?
  17   A. Correct.
  18   Q. That would be 150 per year?
  19   A. No, it was less than that. The weeks it was done it may
  20     have been three a week, but it was not 50 weeks a year
  21     because the total number was of the order of 110 plus or
  22     minus a few for the preceding years and for 1975.
  23   Q. From that time onwards, there was, was there,
  24     a consistent and gradual expansion of the numbers of
  25     surgical cases, both adult and paediatric, which were
0075
   1     performed in Bristol?
   2   A. The total number of operations performed increased
   3     nearly every year.
   4   Q. There was not, I think, any other surgeon who did
   5     paediatric work as a consultant until Mr Dhasmana was
   6     appointed in 1986?
   7   A. That is correct for practical purposes. As there were
   8     only the two of us, Mr Keen of course provided some
   9     cover for me when I was taking my six weeks holiday each
  10     year, but --
  11   Q. Or not!
  12   A. -- so in that respect only, was any paediatric work
  13     being done other than by me.
  14   Q. The first time that a full-time paediatric surgeon was
  15     appointed was in 1995, was it, when Mr Pawade began?
  16   A. That is correct, yes.
  17   Q. So at no stage until the last few months of the period
  18     with which we in the Inquiry are concerned was there
  19     a "dedicated" -- I use that word in the sense that
  20     should be apparent -- paediatric surgeon?
  21   A. That is correct. Mr Dhasmana and I each devoted
  22     approximately half of our clinical time to paediatric
  23     work.
  24   Q. So you were half adult, half paediatric?
  25   A. Yes.
0076
   1   Q. So was he?
   2   A. Yes.
   3   Q. And Mr Keen was fully adult, dedicated adult, was he?
   4   A. Yes. In the early days, from 1975, he was part cardiac
   5     and part thoracic and at some point in the early 1980s,
   6     I do not remember which year, he withdrew from thoracic
   7     work and became entirely cardiac.
   8   Q. And Mr Hutter, when he began --
   9   A. Was entirely adult work. He began in 1990.
  10   Q. And Professor Angelini, such clinical work as he did was
  11     entirely adult?
  12   A. Entirely adult, and Mr Bryan also.
  13   Q. So the paediatric work, bar the very odd one or two
  14     cases which might in an emergency be performed by some
  15     other surgeon because needs must, had to be shared
  16     between you and Mr Dhasmana and you had to provide cover
  17     for each other from 1986 onwards, and between you and
  18     Mr Keen, such cover as he could give you before that?
  19   A. That is correct.
  20   Q. The service that was provided plainly had the support of
  21     cardiologists, but there were problems, were there, in
  22     the mid-1980s in seeking to recruit a specialist
  23     paediatric cardiologist?
  24   A. I do not recall a problem in the mid-1980s. Dr Jordan
  25     was there when I began and Dr Joffe was appointed around
0077
   1     1979 or 1980. Dr Martin was appointed in 1988 -- it
   2     might have been 1989, but I think it was in 1988.
   3   Q. He began on 1st February 1989.
   4   A. Thank you. I cannot recall that within that there was
   5     a particular issue in that area in the mid-1980s, but it
   6     may be you can remind me of something. I am not sure.
   7   Q. Let us have a look at UBHT 92/26. 16th March 1987. It
   8     speaks for itself, the heading:
   9        "Consultant in paediatric cardiology, new
  10     appointment in connection with the cardiac surgery
  11     expansion programme."
  12        The first paragraph, realising that manpower
  13     approval for a Senior Registrar in Cardiology is not
  14     likely to ever materialise, "it has been agreed that two
  15     consultants in cardiology are to be appointed. The
  16     first post is to be a paediatric cardiologist and
  17     I enclose the first draft of the job description ..."
  18        So at that stage, approval has been given that the
  19     expansion which is envisaged requires a new paediatric
  20     cardiologist. Shall we move on from that to 30th March
  21     in the same year: UBHT 92/16:
  22        "The above appointment will be advertised in the
  23     BMJ and Lancet on Saturday 11th April, the closing
  24     date ... 15th May ... interviews will take place on
  25     18th June ... The position will be funded from money
0078
   1     allocated for the cardiac services expansion programme."
   2        That conveniently takes us on to 4th September
   3     the same year, 62/330, the foot of the page. The second
   4     paragraph:
   5        "Part of our discussions dealt with the unfilled
   6     consultant paediatric cardiologist post and I am writing
   7     to you now about this since the need to provide adequate
   8     cover for our present load, let alone any further
   9     expansion, is becoming acute."
  10        It goes on to discuss the possibility of having
  11     somebody from abroad on a locum basis.
  12        So we can see the authorship of this, let us go
  13     down to the bottom of the page, and over(UBHT 62/331). You can see
  14     that it is Dr Joffe.
  15        What plainly had happened, it appears from the
  16     document -- tell me if I have it wrong -- is that the
  17     Department advertised for a paediatric cardiologist.
  18     The advertisement went out in the BMJ and the Lancet and
  19     there was no response?
  20   A. That is correct. I had quite forgotten about that
  21     episode. There either was no response or there was no
  22     suitable response. If I might comment, it really
  23     reflects the fact that in a very, very small specialty
  24     such as this, there are not always trainees ready for
  25     a consultant job, and I think that it was a reflection
0079
   1     of that situation.
   2   Q. I think when Dr Martin began as a consultant, it was
   3     suggested that his appointment be delayed for some 6
   4     months so that he got adequate experience in paediatric
   5     cardiology?
   6   A. I think it was actually in areas of paediatrics, and
   7     that is why I was uncertain about 1988/89. He in fact
   8     came in 1988 and he did work in paediatrics, I think in
   9     neonatology, which enabled him to fulfil his
  10     requirements for training. He then began his work as
  11     a consultant paediatric cardiologist. I think that is
  12     what happened.
  13   Q. For a period, at any rate, of the best part of a year --
  14     by all means, if you want to see it I can trace it
  15     through the documents with you -- there was a need for
  16     a paediatric cardiologist which was unmet?
  17   A. I think it was filled by a locum called Dr Benatar.
  18   Q. Did that put pressure, as you saw it, upon the service?
  19   A. I think it meant that Dr Jordan and Dr Joffe were
  20     working very hard. I think the situation would have
  21     been similar to the one that we have discussed for the
  22     cardiac surgeons as the work increases, and I suppose we
  23     are talking of a delay of a year in acquiring
  24     a consultant colleague. Clearly they had to maintain
  25     the work. I mean, I cannot remember exactly when
0080
   1     Dr Benatar came and went, but I would presume that that
   2     alleviated the pressure upon them to some extent.
   3   Q. Was there consistent and repeated difficulty in staffing
   4     the increasing workload as it went up from the days of
   5     1975 to the days of 1996?
   6   A. Do you mean in the field of paediatric cardiology?
   7   Q. No, the entire field of giving the paediatric cardiac
   8     services to children?
   9   A. I must admit, I had forgotten about the delay on this
  10     one until you drew my attention to it, but Dr Joffe was
  11     appointed when -- I do not recall there being a delay
  12     there. I do not recall a delay when Dr Jordan was
  13     replaced by Dr Hayes in 1993, and on the surgical side,
  14     the appointments, well, it was really only Mr Dhasmana,
  15     then Mr Pawade and the adult surgical appointments were
  16     made when we were able to advertise them.
  17        So I do not think that the availability of staff
  18     was an issue, apart from in the sense that we have
  19     discussed.
  20   Q. You had hoped, had you, in 1991/92, to attract
  21     a paediatric surgeon as a candidate for the post of
  22     Professor for the Chair of Surgery?
  23   A. Yes, for the chair, we had, yes.
  24   Q. Martin Elliott, who was of course a paediatric cardiac
  25     surgeon, was someone who either had expressed or was
0081
   1     encouraged to express some interest in applying for the
   2     post?
   3   A. We approached him and invited him to have an interest
   4     in it and we worked with him over a considerable time.
   5     He considered it very seriously.
   6   Q. But he turned it down?
   7   A. Yes.
   8   Q. So your reference to difficulty in attracting the staff
   9     you wanted has to be read at least subject to that?
  10   A. Yes. I was thinking of the NHS appointment.
  11   Q. So we have difficulty in attracting a paediatric
  12     cardiologist in the 1980s -- there may have been
  13     a shortage of them nationally, we have been told.
  14   A. I would not be able to say off-the-cuff when there were
  15     shortages, but I think they would be able to recognise
  16     that in a very small specialty, there can be problems of
  17     attracting trainees into it and having trainees ready
  18     for consultant posts at the irregular intervals when
  19     they become available. It is quite difficult. I think
  20     that was a problem for paediatric cardiology. The
  21     problem with the chair was that Martin Elliott was
  22     really the only paediatric surgeon who was, if you like,
  23     a viable candidate at that time.
  24   Q. I will come back to his appointment later, if I may. At
  25     the moment I am exploring with you the question of
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   1     staffing and difficulties that there may have been in
   2     general terms. Can we look at UBHT 170/66, is where it
   3     begins. I am going to take you to page 68(UBHT 170/68).
   4        This is 12th May 1989. This is one of the cardiac
   5     surgery working parties. If we just scroll down,
   6     please, we see that you were present at the meeting.
   7     Can we go to 68?
   8        "In terms of nursing, Miss Evans reminded the
   9     Working Party that the Region had not agreed to the
  10     hospital's original bid for nursing staff. This had led
  11     to a situation where there was considerable difficulty
  12     in providing appropriate staffing for the agreed
  13     workload."
  14        So far as the nursing side was concerned, was
  15     there, throughout the period, a continuing and
  16     consistent difficulty in providing adequate staffing?
  17   A. Are you asking me a question, please, about paediatric
  18     cardiac surgery, or cardiac surgery generally?
  19   Q. Let us take cardiac surgery generally, first.
  20   A. There are clearly others who can speak with more
  21     authority than I on the subject, but in general, my
  22     impression was that we were nearly all the time able to
  23     recruit nurses for Ward 5, and I think that the
  24     retention of staff was reasonably good.
  25        Within that, I think there was a problem which
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   1     was a fairly consistent problem in the 1980s and into
   2     the 1990s, of attracting paediatric nurses, that is,
   3     paediatric trained nurses, because they were reluctant
   4     to work on a ward where, from time to time, they would
   5     be invited to look after adults.
   6        So, in summary, the overall numbers could
   7     generally be recruited but within that it was difficult
   8     to recruit people who were trained paediatric nurses.
   9   Q. We have just been looking at a document from 12th May
  10     1989. If we take it a month further on, 28th June 1989,
  11     six weeks further on, UBHT 170/56 is the start of the
  12     document. It is "Notes of a cardiac surgery meeting".
  13     You are present, amongst others.
  14        The next page(UBHT 170/57), please.
  15        "Review of staffing: 3.1 nursing, ward staff and
  16     theatre. Considerable problems relate to difficulty of
  17     recruitment of experienced staff."
  18        You were saying in your last answer that you did
  19     not think there was any difficulty of recruitment of
  20     experienced staff?
  21   A. I thought that generally through the period that was
  22     so. This, of course, represents a point where there was
  23     quite a significant development and the numbers of
  24     nurses had increased. The numbers of nurses needed had
  25     increased over the last few years. So it may be that
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   1     there had been a problem at this point. My impression
   2     looking back is that there had always been much greater
   3     problems recruiting and retaining nurses in the
   4     Children's Hospital. I had always been led to believe
   5     that nationally there was a shortage of paediatric
   6     trained nurses and this was particularly so in intensive
   7     care. I was conscious generally of a much lower level
   8     of difficulty in Ward 5.
   9   Q. What you may be saying, I think, is that if it was
  10     difficult for cardiac surgery generally, it must have
  11     been more difficult still for paediatric. I put a spin
  12     on it, but that essentially would be the proposition
  13     that would follow from what you have just said, would it
  14     not?
  15   A. I think that there was a shortage of paediatric
  16     intensive care nurses generally, and I think it was
  17     difficult for us to recruit them into Ward 5 for the
  18     reasons stated. I mean, I am trying not to create the
  19     wrong impression anyway, and it is certainly possible
  20     that my recollections of this could be slightly hazy,
  21     but I think the general remarks I am making are correct.
  22   Q. We have been looking at 1989 in respect of nursin