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Annex A > Chapter 17 - Communication Between Healthcare Professionals and Patients


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Chapter 17 - Communication Between Healthcare Professionals and Patients

Introduction

National, regional or local guidelines

Guidance from professional and related bodies

The Medical Defence Union

The General Medical Council

The Royal College of Surgeons of England

The United Kingdom Central Council for Nursing, Midwifery and Health Visiting (UKCC)

The `Patient's Charter'

Expert evidence

UBH/T clinicians' evidence

The role of junior staff

Calculating risks and informing parents about them

The approach of the clinicians in Bristol

Mr Dhasmana

Mr Wisheart

Dr Martin

Dr Joffe

Dr Jordan

Dr Masey

Dr Pryn

Nurses

Sister Woodcraft

Sister Disley

Counsellors

Reverend Robert Yeomans

Mrs Vegoda and Miss Stratton

Parents' evidence on communication with clinicians and the process of obtaining their consent to surgery

The Inquiry's Experts

Parents

Parents' evidence on the management of care and their encounters with other healthcare professionals at the UBH/T

Communication after the operation and when the child died

The clinicians' evidence

Evidence from other members of the staff at the UBH/T

Evidence from parents

Involvement of the GP, health visitor and social services after surgery

Parents' suggestions for improvements


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