| Annex A > Chapter 17 - Communication Between Healthcare Professionals and Patients << previous | next >> Chapter 17 - Communication Between Healthcare Professionals and Patients Introduction National, regional or local guidelines Guidance from professional and related bodies The Medical Defence Union The General Medical Council The Royal College of Surgeons of England The United Kingdom Central Council for Nursing, Midwifery and Health Visiting (UKCC) The `Patient's Charter' Expert evidence UBH/T clinicians' evidence The role of junior staff Calculating risks and informing parents about them The approach of the clinicians in Bristol Mr Dhasmana Mr Wisheart Dr Martin Dr Joffe Dr Jordan Dr Masey Dr Pryn Nurses Sister Woodcraft Sister Disley Counsellors Reverend Robert Yeomans Mrs Vegoda and Miss Stratton Parents' evidence on communication with clinicians and the process of obtaining their consent to surgery The Inquiry's Experts Parents Parents' evidence on the management of care and their encounters with other healthcare professionals at the UBH/T Communication after the operation and when the child died The clinicians' evidence Evidence from other members of the staff at the UBH/T Evidence from parents Involvement of the GP, health visitor and social services after surgery Parents' suggestions for improvements << previous | next >> | back to top |