Final Report > Chapter 10: Introduction to Concerns > Assessing the response to concerns

Assessing the response to concerns

5 We are charged to `establish what action was taken'. This includes, of course, a consideration of whether any action was taken at all, and, if not, whether not taking action was justified. We are also charged with establishing whether any action taken was `appropriate' and `prompt'.

6 We are further charged with establishing what action was taken `both within and outside the hospital'. We take `hospital' to mean United Bristol Hospitals and United Bristol Healthcare (NHS) Trust, such that `outside' refers to action or inaction at the level of the health authority, or the region, or by the Department of Health, or by organisations and institutions such as the Supra Regional Services Advisory Group, the Royal Colleges, and the General Medical Council.