Final Report > Chapter 6: Quality, Standards and Information > Other initiatives concerned with quality > The `Patient's Charter'

The `Patient's Charter'

18 A significant national initiative which can be seen as part of the movement to improve quality was the `Patient's Charter', first issued in 1991. As we have seen, however, it focused attention on waiting times and on the quality of the patient's experience whilst in hospital. It did not refer directly to the quality of clinical care.