Final Report > Chapter 23: Respect and Honesty
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Chapter 23: Respect and Honesty
Partnership: involving patients and parents in decision-making
Improving ways of giving information
Communication skills: overcoming the barriers to effective communication
Improving the capacity to communicate
Support for patients and for families
The need for openness and honesty within the hospital
The future of the NHS complaints systems
Patients in their journey through the healthcare system are entitled to be treated with respect and honesty and to be involved, wherever possible, in decisions about their treatment.
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