Final Report > Chapter 28: Public Involvement Through Empowerment > What is the agenda for public involvement?

What is the agenda for public involvement?

12 There are, perhaps, four principal areas in which the involvement of the public is most pressing, arising from a commitment to a patient-centred NHS. They are: the development and planning of services; the operation and delivery of services; the competence of healthcare professionals; and the protection of vulnerable groups. In each case the public must be involved at all levels from the national to the local.