10.00 – 11.30am

Leadership

• What is leadership?
• The impact of leadership on the performance, identity and ethos of an organisation.
• Leadership, delegation and accountability.

11.30 – 11.45am

11.45 – 1.00 pm

Leadership (cont)

• Leadership in the private and public sectors.
• Leadership in the NHS (at strategic and operational levels).
• Clinical leadership (at strategic and operational levels).

1.00 – 1.45 pm

1.45 – 3.00 pm

Change

• Is there a skill called "managing change" and if so what does it consist of?
• The place of incentives and sanctions in achieving change, and their place in the public sector and in the NHS.

3.00 – 3.15 pm

3.15 – 4.30 pm

Change (cont)

• The impact of, and response to, change in the NHS.
• How can the NHS learn to cope better with change in the future?

4.30 pm