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Hearing summary18th October 1999
The Inquiry oral hearings will focus this week on the concerns raised about paediatric cardiac surgery at the Bristol Royal Infirmary (BRI) between 1984 and 1995 and actions taken during the period to resolve those concerns. The Inquiry will also hear evidence which will illustrate the national scene and address the subject of post mortems and tissue retention.
Today the Inquiry heard evidence from Dr Phil Hammond, GP, Lecturer in Communication Skills, University of Bristol, MD from the magazine Private Eye and Daily Express columnist. He commenced by confirming that he has never worked at the Bristol Royal Infirmary, nor in the specialty of paediatric cardiology, and stressed that the information he reported about the Bristol unit had come from others. He began by discussing his personal views regarding shared accountability in the National Health Service (NHS) and stated that ultimate responsibility for patient care should belong to the Department of Health (DOH), the funding body for the service. He commented on the value of audit, the importance of comparing like with like and the potential benefit of publication of results alongside self-regulation combined with external scrutiny. He then went on to comment on his perceived role as a Whistleblowers advocate or go-between. Dr Hammond described some of his impressions of the Bristol cardiac unit, gained whilst working as a House Officer at Baths Royal United Hospital in 1988. He established that he first became aware of concerns about paediatric cardiac surgery in 1992. He talked about the motivation of his sources, including Dr Steven Bolsin, Consultant Anaesthetist, and others in expressing their concerns to him and commented on a series of articles he subsequently wrote for Private Eye during the same year. Dr Hammond made it clear that he did not hide the fact that he was associated with Private Eye, but confirmed that he may not have made the information explicit to Dr Bolsin. He commented on sources of figures he received and described the emphasis placed upon the numbers of patients treated rather than the outcome of that treatment in the 1980s and early 1990s. He said that he was surprised at the lack of action from the DOH and Royal College of Surgeons following the publication of his 1992 articles. With hindsight he said he wished he had personally drawn them to the attention of key figures within the NHS at the time. He concluded by expressing his opinion that high quality training for doctors was of utmost importance and echoed a view expressed to him, that the collective will of the medical profession wished to learn from what happened in Bristol.
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FULL TRANSCRIPT
1 Day 64, 18th October 1999 2 (10.35 am) 3 THE CHAIRMAN: Good morning, everyone. Good morning, 4 Mr Langstaff. 5 MR LANGSTAFF: Good morning, sir. Sir, today we have 6 Dr Philip James Hammond, who is perhaps well known as 7 being the media presenter of "Trust me (I'm a Doctor)" 8 on BBC 2, and who has been otherwise known as "MD" in 9 the columns of Private Eye. 10 Dr Hammond, would you stand, please, to take the 11 oath? 12 DR PHILIP JAMES HAMMOND (SWORN): 13 Examined by MR LANGSTAFF: 14 Q. Can I have on screen, please, WIT 283/1? You should see 15 there the first page of your first statement to the 16 Inquiry. 17 A. Yes. 18 Q. If you go through, please, to page 10, you sign it there 19 dated 31st August of this year? 20 A. Yes. 21 Q. Can we go further, please, to page 283/11 and 283/12: is 22 that an annex to your statement? 23 A. Yes. 24 Q. And then can we go to 283/39: an additional statement by 25 you, is it? 0001 1 A. Yes. 2 Q. Can we go through, please, to page 44. It is signed in 3 typescript. I think you have physically signed it this 4 morning, have you? 5 A. I sent another one which you should have which is 6 signed, but I will sign it afterwards, if you like. 7 Q. It is all right, it is just for anyone who is watching. 8 A. I am happy to sign it now. 9 Q. You adopt in any event that statement as yours? 10 A. Yes. 11 Q. The contents of those statements are true, are they? 12 A. To the best of my knowledge, yes. 13 Q. You say, at page 283/35, the left-hand side, page 62, 14 this is an extract from "Trust me (I'm a Doctor)", which 15 is a book that you have written and it has been 16 published by Metro Books and available at 9.99. 17 A. Thank you. 18 Q. We see, the second paragraph, "A strong counterview from 19 Bristol from those not happy to accept the GMC's 20 investigation. Wisheart's and Dhasmana's supporters 21 believe they have been fall-guys for a much wider 22 problem, which is true". 23 When you say "which is true", you are verifying 24 that view, are you? 25 A. Yes, the purpose of the whole book is to show in my view 0002 1 Bristol is the tip of an iceberg and I believe if you go 2 into any specialty you will find a wide variation in 3 performance. If you take an expert view, you will 4 probably find one or two centres providing unacceptable 5 service. 6 The whole purpose behind "Trust me (I'm a Doctor)" 7 has been to let the cat out of the bag, that in the NHS 8 it does matter where you are treated. You cannot 9 guarantee a first class service in your centre. There 10 is a huge variation. The specific examples I have given 11 in the book, such as cleft palate surgery and biliary 12 atresia surgery in children, in my view show the same 13 systematic failure to protect children from the 14 unacceptable and a very clear example of some children 15 in certain operations getting much better treatment than 16 others. 17 You could generalise that out to adults. We know 18 for example that it has been estimated if everyone got 19 the best cancer care that the best units in this country 20 are providing, we could save 25,000 lives a year. Karol 21 Sikora said that even we had only the average 22 performance in Europe, we could save 10,000 to 15,000; 23 if it was the very best in Europe and the best in the 24 UK, we could save 25,000. 25 If we were to suddenly go after every single unit 0003 1 that has been providing less than or suboptimal service, 2 life would become one long Public Inquiry, but I am sure 3 there are plenty of units out there providing cancer 4 care, or whatever you care to name it, that are 5 providing care that, in the expert view, is suboptimal. 6 Q. The words "fall-guys". Let me focus on those for 7 a moment. That might be thought to suggest that you 8 regard the real blame as lying elsewhere? 9 A. I have always felt it would have been more constructive 10 to have had the public inquiry before the GMC inquiry. 11 Because of the remit of the GMC, they could only limit 12 the problem to two surgeons and one manager, doctor. 13 My view has always been that it has been 14 a systematic failure all the way round. The trouble is 15 that because of the GMC hearing, in the public mind it 16 has crystallised as being a problem with two surgeons 17 and one Chief Executive, which I believe is very 18 unfair. I believe there were systematic failings all 19 the way up, and ultimately I believe it is the 20 Department of Health who provides millions of pounds for 21 these specialist services who must have ultimate 22 accountability for the quality of the service. It is 23 ethically indefensible to provide millions of pounds for 24 these services and then say "We cannot step in without 25 the agreement of the relevant bodies". 0004 1 So, yes, I think there is a systematic failure for 2 which they have taken the brunt of the blame. 3 THE CHAIRMAN: Mr Langstaff, may I interrupt just for 4 a moment? Dr Hammond, I say to almost everyone who sits 5 in that chair: the most important person is the one 6 immediately on your right, because she is taking down 7 your words. 8 DR HAMMOND: Am I talking too quickly? I am sorry. 9 THE CHAIRMAN: If you talk very quickly, although it may be 10 your nature, we may lose some of what you say and that 11 would be unfortunate, so perhaps I could encourage you 12 to speak a little more slowly. 13 DR HAMMOND: Thank you. 14 MR LANGSTAFF: By using the expression "fall-guys" -- can 15 I go back to the question I asked you before you gave 16 your explanation -- are you intending to suggest that 17 they are free from blame as you see it, or that they 18 share the blame as you see it? 19 A. I think they share the blame. I am very clearly of the 20 view that what happened in Bristol was unacceptable, 21 although I have colleagues whose opinions I trust, who 22 have questioned the GMC taking the case on on the basis 23 that there was no defined minimal standard that any 24 surgeon in that case had to achieve, there was no 25 compulsory audit, so therefore, finding doctors guilty 0005 1 of failing to act on their audit when it was not 2 compulsory and failing to reach a standard when no 3 standard was defined, some people find very unfair. 4 I spoke to someone at the Medical Defence Union 5 who did not wish to be attributed, who felt that the 6 goalpost had been moved -- the GMC had moved the 7 goalpost, which was her view. My own opinion was that 8 there was no systematic way of protecting babies from 9 poor performance at that time. There was no system of 10 clinical accountability. Therefore there was no way of 11 protecting the children. To retrospectively blame it on 12 three people I think is a gross oversimplification. 13 Q. You say very much the same thing, perhaps, at 283/21. 14 It is an article which has your name on it. Can we go 15 down the second column, please? 16 It begins: 17 "I too acted on it as Private Eye's medical 18 correspondent, but releasing such information into the 19 public domain in 1992 was a very hard decision. There 20 were all sorts of problems in the Bristol unit which 21 were not the fault of the surgeons and I believe it is 22 unfair that the media has focused its blame on them". 23 Again, a question: as you see it, do you regard it 24 as unfair that the surgeons have been given the blame? 25 A. It is difficult for me to judge in a sense because I am 0006 1 not a surgeon and I will speak to some surgeons who say 2 never mind the system, ultimately it is the 3 responsibility of the individual surgeon to decide 4 whether they should be taking on an operation or not. 5 I have surgical friends who say you can feel it in your 6 bones or you can feel it in your water when something is 7 beyond your competence, and ultimately it has to be down 8 to the surgeon as well as the team. That is one view. 9 The other view which I hear in Bristol from 10 colleagues is that the surgeons are almost forced into 11 providing a service with inadequate resources and 12 facilities, which could probably be said of anyone who 13 works in any public service, whether it is the NHS or 14 the education system. 15 What I was trying to do in 1992, it was a sort of 16 cry for help to say "Whatever is going on -- 17 Q. It is really to explore your views as to the accuracy of 18 what you were saying in the article? 19 A. Yes. 20 Q. That is the point of the question? 21 A. I think it is likely my views have changed over seven 22 years. I think probably I was more adversarial when 23 I first wrote about the problems, and I think because of 24 everything that has come to light and me having heard 25 more information, I do believe that just to pin it on 0007 1 those people without having a clear system of 2 accountability -- parents I talk to find it 3 extraordinary that there was no quality assurance, no 4 quality control. I at the time found it extraordinary 5 that nobody was collecting all the information from 6 specific operations and looking for statistically 7 significant outliers and saying "There is a clear 8 problem that has to be looked into". It may be that the 9 people in the Bristol unit did not know what the results 10 were in other units. You needed someone with an 11 overview who knew what the national pattern was, who 12 said children in Bristol were having this operation but 13 if they went 70 miles east or south, they would get 14 a better outcome. I do not think we can necessarily 15 blame the Bristol surgeons for not knowing that 16 information. There needs to be someone separate saying 17 "Look what is happening in other specialist units". 18 Q. So the problem, as you at least anyway now describe it, 19 is one of having the information against which to rank 20 one's own performance as a unit and, indeed, perhaps as 21 a surgeon? 22 A. Yes, and the problem with all audit thus far, and 23 probably this is largely still the case, is that it has 24 been done anonymously in the sense that the only person 25 who can identify the figures has been the surgeon or the 0008 1 surgical team themselves, so it has been left entirely 2 down to the conscience of the individual surgeon or 3 surgical team to act on whether they thought their 4 figures were poor. I mean, the rough figures from the 5 Cardiothoracic Register should have given people some 6 indication of how other units were doing, I believe, but 7 it was never done in any systematic way. There were 8 units who did not even contribute figures to the 9 register in some way and Bristol was actually one of the 10 ones that did seem to contribute figures most years. 11 Q. You have made these judgments. You accept that they are 12 judgments that you have made? 13 A. Yes. 14 Q. Did you ever work at the BRI? 15 A. No. 16 Q. Have you ever worked in paediatric surgery? 17 A. No. I have said that in the first paragraph of my 18 statement: I have no expertise in these areas. 19 Q. You are an assistant GP? 20 A. Yes. 21 Q. So your expertise is really at some distance from the 22 work that would go on in the operating theatre in the 23 BRI, and perhaps from the work that would go on in the 24 Intensive Care Unit at the BRI or BCH afterwards? 25 A. Yes. 0009 1 Q. You have no firsthand experience of the individuals 2 concerned in what you have described as the "Bristol 3 tragedy"? 4 A. No, although I believe that the message rather than the 5 messenger or the individuals is the important thing. It 6 is the message or issue that is important, rather than 7 the individuals. 8 Q. So all you can judge Bristol on is the information that 9 people have from time to time given you; is that right? 10 A. Yes, as a journalist. In this particular instance I was 11 a journalist, but because I was a doctor, people 12 probably confided in me and told me things that they 13 perhaps would not have told a non-medical journalist. 14 So in Private Eye, I think I have probably got closer to 15 the truth than many other journalists get. 16 Q. At page 34 -- page 61 of your book -- the right-hand 17 side, you talk about this Inquiry at the bottom of the 18 page. 19 "Three simple questions for all those who were 20 summoned: What did you know? When did you know it? 21 What action did you take? My guess is the answers will 22 expose complicity at all levels, Trust, Health 23 Authority, Royal College, GMC and Department of Health, 24 and reinforce the need for open audit and a sea change 25 in the self-protective and secretive medical culture." 0010 1 So what you are calling for essentially is freedom 2 of information, is it? 3 A. Yes. I mean, I think this case and others have shown, 4 although doctors need to be involved in their own 5 regulation, we have to have self-regulation. I do not 6 believe that the medical profession can be trusted any 7 longer to self-regulate in secret. I believe we need to 8 work in partnership with other expert bodies, but 9 ultimately there that has to be external scrutiny and 10 validation of our figures. I believe that we need to 11 shift the culture as far as giving patients information 12 from what a reasonable doctor wishes to tell you from 13 what a reasonable patient would want to know. I think 14 we have to have that culture, and most reasonable 15 patients I believe, if their child was having heart 16 surgery, would want to know the success rate of the 17 surgeon or the surgical team that was going to undertake 18 that operation. I would. 19 Q. Would you want to know the comparative success rate? 20 A. Yes. If somebody said to me, "70 miles up the road they 21 get much better results on cases of similar difficulty", 22 yes, I would want to know that. 23 Q. You would want to know, if there was a difference, why 24 the difference? 25 A. As a parent, not necessarily. As a parent, if I was 0011 1 having to take on board all the emotional trauma of my 2 child being critically ill, I think as a parent I might 3 not want to go that depth. As a doctor I may want to 4 know. 5 Q. As a parent you may be faced with school league tables, 6 and school league tables will tell you a certain amount 7 of information. But you also might get the message from 8 parts of the media, at any rate, that those are figures 9 which may actually hide information rather than reveal 10 it. 11 May the same not perhaps be true of medical 12 statistics such as those you mentioned, frank success 13 rates, if, let us suppose, a hospital up the road does 14 not operate on Down's children with congenital heart 15 defects, and let us suppose for the purpose of this 16 question that if it did so, the results would be much 17 worse, one would need to know that before making 18 a comparison? 19 A. Yes. I did make the point as long as you knew they were 20 comparing like with like, that is the information you 21 need to know. 22 Q. How would you know that? 23 A. Before babies had surgery they would have to be assessed 24 as to how complex it was and what other mitigating 25 circumstances, and there are various scores that can be 0012 1 done, certainly for adult cardiac surgery. I believe 2 risk stratification is harder for paediatric surgery, 3 but I do not believe it should be impossible. 4 Q. So going back to your earlier answer, the parent would 5 need to know enough to have some basis for comparing the 6 results properly? 7 A. Yes, but I have spoken to statisticians such as Jan 8 Poloniecki, who I believe provided support for the 9 Wisheart defence team at the GMC hearing. He says he 10 has the computer software that allows any individual 11 parent or patient to come to him and he can give them, 12 knowing the results of the surgeons, a risk result and 13 it can be compared to other units. So the technology is 14 there, is what I am saying. 15 Q. The question was whether in fact it needed to be done. 16 It was going back to your earlier answer saying what 17 parents need to know is simply a comparison of one 18 success rate against the other. 19 A. Yes, provided they know they are comparing like with 20 like. 21 Q. Your plea for openness and information then is based on 22 what, giving the parent the information from which the 23 parent might make the appropriate choice? 24 A. I think ultimately I would like to see it published. 25 I think when your child is critically ill, it is 0013 1 extremely difficult to challenge the quality of care in 2 that particular institution. The most depressing thing 3 I found, filming "Trust me (I'm a Doctor)", is whether 4 it is cancer care or cleft palate surgery or you are 5 having amniocentesis to see whether your child has an 6 abnormality and the specialists are doing it well, you 7 cannot automatically assume that the obstetrician will 8 be using ultrasound guidance as he puts the needle in, 9 you have to check, even though there is a 1996 mandatory 10 guideline that it must be used. 11 In the current system of the NHS, parents and 12 patients are having to check on the quality of care. 13 I do not believe they want to do that. I believe that 14 ultimately, if we believe that the NHS is a first class 15 service in which there is no room for second best, as 16 the Department of Health tells us, then these things 17 should be published so that you can read them, for 18 example as you do in the New York Times. Under the 19 freedom of information law there, as you know, they now 20 have to publish league tables of cardiac surgeons. 21 When it first happened, it may well be that people 22 stopped operating on the sickest patients who could 23 benefit most. It may well be that some people were 24 bussed out of the area so it would not muck up the 25 figures, it may well be that people tried to massage the 0014 1 risk stratification to make it look as if they were 2 taking on sicker patients, but now I believe those 3 problems have been ironed out. 4 Speaking to people at the Society of 5 Cardiothoracic Surgeons, they say even if you come out 6 on the bottom half of the league table now, it does not 7 affect the work people get. They are far more reassured 8 by the fact it is open and being published. The best 9 analogy is of a Grand Prix. If you watch the Grand Prix 10 there are two or three people who nearly always win, 11 there is a group of people who are pretty confident and 12 could win on a good day and there are two or three 13 back-markers where you would say "I would not bet money 14 on them". I think this is true for medicine. If we 15 look at this we need to define the standard, so by 16 publishing there is no possible way people can hide from 17 poor performance. I think that is the only way 18 forward. 19 Q. You describe, in your statement, and in your book, how 20 you began to become the "whistle-blowers' advocate", 21 that is the way you described yourself. Is that the way 22 you see your role as having been? 23 A. I think it is a combination of an advocate and 24 a go-between. Clearly, as you pointed out, I do not 25 have specialist insight or knowledge into cardiac 0015 1 surgery, and the quality of what I write depends 2 entirely on the quality of my sources. But I have 3 always believed that there is a need for some sort of 4 mechanism for people who think that something awful is 5 going on in the NHS to speak out and there has not been, 6 thus far. I hope in the future there will be and that 7 I will not need to write these columns in Private Eye. 8 I hope in every region there will be a whistle-blowers' 9 advocate where people can go in confidence knowing they 10 will not be persecuted and their concerns can be 11 raised. My naivety was thinking that people acted on 12 information in Private Eye, which they do now, but it 13 does not appear they did seven and a half years ago. 14 Q. You were, as I understand it, first told in February 15 1992 of concerns about the Bristol Cardiac Unit? 16 A. Yes. 17 Q. So before then, you had no idea? 18 A. As a house officer in 1988 working in Bath, I was told 19 of, I believe, an adult cardiac surgeon whose nickname 20 was "killer". I believe I know his identity, but I have 21 no wish to divulge it without taking legal. I believe 22 that any of the surgeons that you ask at the Bristol 23 Royal Infirmary about his identity, they will be able to 24 tell you and give you more information. 25 THE CHAIRMAN: Dr Hammond, you are going too quickly, 0016 1 please. 2 A. I am sorry. I was a house officer working in cardiology 3 and a patient came in. They thought they had 4 a dissecting aortic arch aneurysm, which meant that the 5 big vessel that comes out of the top of the heart was 6 splitting. Bath did not do cardiac surgery, so it was 7 felt that patient needed to be transferred urgently. 8 I was the house officer on call, so I was nominated to 9 go in the ambulance, even though I would have been 10 completely out of my depth if the patient had required 11 emergency resuscitation. 12 They decided to go to Southampton, and I was not 13 sure why because Bristol was much nearer. This led to 14 a discussion about why one would choose to go to 15 Southampton rather than Bristol. There was I believe 16 some sort of political rivalry between Bath and Bristol 17 that may have affected the choice, but also one of the 18 doctors raised this idea of the surgeon there who had 19 worked in Bristol, who he would not have wanted 20 operating on his family, so ... 21 Q. You say in your statement that the nickname "killer" 22 having been given to one of the surgeons, you did not 23 know, you had no basis for knowing whether that was 24 a macho term of endearment or whether it concealed some 25 rather more sinister truth? 0017 1 A. Yes. That is clearly a problem in medicine in general. 2 I do a lot of after dinner speeches recently to -- 3 Q. Can I just focus on that for a moment? If that is true, 4 then what you have just said, using the name "killer" is 5 evidence or suggests the opposite. Which is the 6 position? 7 A. The people who have given me the information about 8 "killer" in Bath had worked in Bristol so they had 9 insight into the process, but no statistical knowledge 10 of his outcomes as far as I am aware, but knowing of the 11 process of his surgery, it was generally thought that 12 this was not someone you would want your own family to 13 be operated on. 14 Q. So you did not actually think it was a macho term of 15 endearment? 16 A. No, but there is no evidence. 17 Q. So why did you say that it might be? 18 A. I was making the generalised point that in medicine you 19 often hear people with nicknames like "killer" or 20 "chopper" or "shaky" or "bleeder" and you honestly do 21 not know. I have no proof in terms of outcome proof, 22 but yes, it is fair to say that there were process 23 rumours that he was not particularly good. 24 Q. You actually make the point of saying in respect of the 25 man whom you knew as "killer" that it may well be 0018 1 a macho term of endearment. You do not make it 2 generally in terms of this sort of name. You say it may 3 well be, whereas the truth is, you thought the opposite? 4 A. I think that is a fair point, yes. 5 Q. So why did you not say so? 6 A. Because I have no proof. I only have process 7 information. If this gentleman was identified, or 8 gentlewoman was identified, and said "Where is your 9 evidence?" and I said "I have hunches of process but no 10 objective outcome truth", I do not know what my legal 11 position would be. How do you judge competence? Is it 12 judged by people who work with surgeons and look at the 13 process and think, "There is something wrong with how 14 that is being performed", or is it only hard outcome 15 measures? I do not know what the outcome to that is, 16 but I suspect that was for legal reasons. 17 Q. In 1988 Bath was part of Wessex Regional Health 18 Authority, whereas Bristol was in a different Regional 19 Health Authority. So Southampton was the regional 20 centre for Wessex RHA, for adult surgery. That would 21 suggest that Southampton was the proper point of 22 referral for any hospital with an adult cardiac surgical 23 problem within the Wessex area? You are nodding. 24 I have to say that because it does not otherwise go down 25 on the transcript. 0019 1 That might give an explanation as to why it was 2 that the hospital administration, at any rate, sent the 3 case to Southampton. Did you have that understanding at 4 the time, or not? 5 A. No, because it was an emergency. My understanding at 6 the time was that if something was an emergency and 7 somebody could die imminently, you send them to the 8 nearest available unit that has a bed. It was not 9 a cold admission; this was somebody who could die at any 10 minute. My belief was why could we not go 15, 20 11 minutes to Bristol as opposed to 45 minutes to 12 Southampton? I was panicking myself, because I had to 13 go in the ambulance, but I did not think in terms of 14 regional centres and where people went then. I thought, 15 "This is an emergency. Surely we find the nearest 16 available bed". 17 Q. The surgeon you mentioned, I do not ask you for his or 18 her name, but just to clarify that it is neither of the 19 surgeons who were involved in the GMC hearing in respect 20 of paediatric surgery; am I right? 21 A. Yes, although I was told by Professor Stirrat that 22 Mr Wisheart is credited for encouraging this particular 23 surgeon to reach the decision to stop operating. So he 24 is perhaps the person who would know most about it. 25 Q. Apart, then, from your concerns coming as a house 0020 1 officer in Bath in 1988, when this transfer took place, 2 in respect of adult surgery, had you heard anything 3 before 1992 about the paediatric cardiac surgical unit? 4 A. No. I can remember working on the Special Care Baby 5 Unit in Bath, and the child had a heart problem and was 6 transferred to Bristol. I presume -- 7 Q. Without any second thought? 8 A. No. As an aside, I have since been sent information to 9 Private Eye anonymously that some of the doctors in Bath 10 did try to raise concerns with Region about the Bristol 11 service, possibly before 1992, but that is something you 12 would have to check with the doctors in Bath. 13 Q. When you say "possibly", do you know when? 14 A. No. 15 Q. Do you know who? 16 A. It was an overheard statement following the evidence 17 that Catherine Hawkins had given, somebody was talking 18 to some doctors in Bath who said "We did try and raise 19 concerns" but I do not know who. It was sent 20 anonymously and people were not identified. It is 21 perhaps an area of enquiry you could look into. 22 Q. Somebody sends it to you on the basis of something they 23 have overheard? 24 A. Yes. 25 Q. And asks you to give their name -- 0021 1 A. It was sent anonymously to me. I get two piles of 2 information in Private Eye, people who do not send their 3 identity to me. 4 Q. You do not know what the reason for the anonymity is? 5 A. No, which is why I have to treat anonymous information 6 with suspicion, because you have no way of verifying it. 7 Q. It may be they are scared, it may be they are being 8 provocative? 9 A. Absolutely. I make this point that I do not know 10 whether it is true or not. 11 Q. The substance of the information is all I am asking 12 about. You do not know the time to which the concerns 13 related. Do you know who it was that it is said to you 14 wanted to raise those concerns? 15 A. No. 16 Q. Do you know what class of person in the sense of 17 cardiologist, surgeon -- 18 A. Consultants, I believe. 19 Q. In what specialty? 20 A. I do not know. Just consultants. 21 Q. At which hospital? 22 A. It was at Bath Royal United Hospital. Somebody had had 23 a meeting and had overheard them talking subsequent to 24 Catherine Hawkins' evidence, saying that "We did try to 25 raise concerns". 0022 1 Q. If that individual who it would seem was following the 2 transcript fairly closely reads this transcript within 3 the next few days, then can I simply say, I can use this 4 opportunity publicly to say we would welcome that 5 individual or those individuals getting in touch with 6 the Inquiry Secretariat. 7 You would, for your part, reassure them that, the 8 Public Interest Disclosure Act now in force, they would 9 suffer no penalty for doing so? 10 A. You say "suffer no penalty", but I know to this day in 11 Bristol, I have a whistle-blower in Bristol at the 12 moment who raised concerns about a particular surgical 13 specialty to me, and I said "Let us go through the 14 correct channels. Let us put your name to this and go 15 to the Chief Executive". 16 I wrote a very strong letter to the Chief 17 Executive saying "You must recognise the Public Interest 18 Disclosure Act, its legal obligations, and I must insist 19 that no persecution is made of this whistle-blower 20 whatsoever. I have subsequently found out that there 21 have been calls for his resignation, people saying that 22 raising concerns is a sackable offence. 23 Although we have a new law, it does not 24 necessarily change the attitudes. Whistle-blowers are 25 still being victimised in the NHS. So I do understand 0023 1 why some people wish to remain anonymous. It is not 2 ideal, but people are by no means convinced that the 3 Public Interest Disclosure Act will protect them from 4 a very damaging persecution. 5 THE CHAIRMAN: You say you have this one example, but it 6 allows you to draw the conclusion that whistle-blowers, 7 in the plural, are not protected. 8 Can you argue so generally from that one 9 particular example? 10 A. I have another example, at the Hammersmith Hospital 11 which I have covered in Private Eye, which started 12 before the Public Interest Disclosure Act came into 13 being, but is still carrying on and I believe Mr Dobson 14 has ordered a third inquiry where there has been fairly 15 clear victimisation of another consultant. If you want 16 me to, I could go back through my notes and I suspect 17 provide other examples of where people have been 18 victimised. 19 However, turning it round, I believe, for example, 20 the response of the Brompton Hospital was exemplary and 21 the speed at which they responded to concerns and they 22 have a very clear speaking-up policy for whistle-blowers 23 and I think a lot of Trusts are doing their absolute 24 best to have whistle-blowing policies, speaking-up 25 policies in place, so I do not think it is necessarily 0024 1 the fault of the Trust or management, I think that 2 attitudes in medicine, which I think are at the core of 3 this whole Inquiry, are very slow to change. They 4 change more slowly than the law. 5 MR LANGSTAFF: So the point you are making is not that any 6 victimisation or condemnation is likely to be official, 7 but there may be individual reactions which are hostile 8 from those with whom the whistle-blower works upon whom 9 he is blowing the whistle? 10 A. Yes. 11 Q. And in essence, what you are describing is human nature, 12 is it, would you say? 13 A. I think it is, and one side of me says, "Look, if babies 14 or patients are dying unnecessarily, then it is your 15 duty as a doctor to take that flack, to stand up and 16 speak out, if you are doing it generally from genuine 17 motives, and accept that your life will be hell for 18 a few months and it will be difficult working with 19 people". 20 So, yes, I am in a state of cognative dissonance 21 about this. I get torn one way and another way. 22 I would like to think we could have an NHS in the 23 future where whistle-blowing is seen as an entirely 24 constructive thing. It can be done in confidence in the 25 first instance, but the person receiving the information 0025 1 would have absolute authority to act in all 2 investigations, as I believe in British Airways and the 3 airline industry it is seen as a good thing. That is 4 the culture we have to move towards. 5 Q. I was taking you back to 1988 when you were an SHO in 6 Bath. After that, can you just tell us over the next 7 three or four years what happened to your career in 8 medicine? 9 A. I was on the GP vocational training scheme at that 10 stage, and my first job was working in Bath, in 11 paediatrics. 12 Then I went on a linked job to Jersey for six 13 months. As well as working in geriatrics, I got quite 14 involved in junior doctor politics and campaigned for 15 increased pay and reduced hours of junior doctors on 16 Jersey, to some effect. 17 Then I came back and did an obstetrics job at the 18 Royal United Hospital in Bath, which would take me up to 19 1989. Then I did my year in general practice. 20 I did a slightly unusual GP training scheme. Most 21 people who train to become GPs do two years of general 22 hospital jobs first and then a year in general 23 practice. I was offered a scheme in Bath which just 24 gave me 18 months of jobs and then a year in general 25 practice, so when I finished that I still had six months 0026 1 to complete. 2 I took six months off, after I had done my year in 3 general practice, to pursue a career as a stand-up 4 comedian with "Struck Off and Die", and then I went back 5 down to Taunton, which should take us to 1992, to finish 6 my GP training working as a casualty officer at Musgrove 7 Park Hospital. 8 Q. So when you first met Dr Bolsin, you were working as 9 a casualty officer in Taunton General Hospital? 10 A. Yes. 11 Q. In any of the posts in which you have been in this part 12 of the country, had you had any occasion to refer or be 13 party to any referral of any child suffering from 14 congenital heart disease to Bristol or anywhere else? 15 A. No. 16 Q. Would you have had, at that time, any information upon 17 which you could base a choice as between one, two or 18 three different centres? 19 A. No. You would have local knowledge. You would ask the 20 paediatrician or the paediatric cardiologist at the 21 particular unit. In a sense, the whole of the NHS 22 depends on local knowledge. You were at the mercy of 23 your GP. Does he know who is good for cancer? For 24 super specialist services you are at the mercy of the 25 specialist: does he know? Do the cardiologists 0027 1 referring know? That is where you would go for the 2 information and it depends entirely what their 3 information was. 4 Q. In terms of the GP, he would refer to the local 5 paediatrician, presumably, to check out a child who 6 seemed to be suffering from failure to thrive, or 7 whatever it might be, and the matter would then be in 8 the hands of the paediatrician? 9 A. Yes. 10 Q. You could not, from your own perspective, say what 11 knowledge the paediatrician had or did not have as to 12 the variability between the units to whom he might refer 13 the child? 14 A. No, in a sense it is a chain of trust. You devolve 15 responsibility up to the next person and he is then the 16 gatekeeper for the specialist service as the GP is the 17 gatekeeper for the majority. As soon as you refer on to 18 a consultant, you would say he should be the 19 gatekeeper. The only time I have known there be 20 a challenge -- again, I have not followed this up and 21 I do not know particularly names, but I have been told 22 that there were GPs in Bristol who knew of Steve 23 Bolsin's concerns -- this is nothing to do with me, this 24 is independently -- who perhaps did have patients and 25 tried to refer them outside the area because they had 0028 1 heard that Bristol was not a good unit and there has 2 been some talk that the Health Authority put pressure on 3 them to remain in Bristol. 4 Again, this is entirely unsubstantiated. I have 5 not been following up leads. Since the Inquiry started, 6 I have not really wanted to go into these things in any 7 greater detail. 8 Q. As a casualty officer, no-one would have thought you had 9 any particular interest in the job you were doing in 10 children suffering from congenital heart disease? 11 A. No, but if you are at the end of a -- I did go to GP 12 meetings, so because you are on a GP training scheme, 13 although I was not specifically on the Taunton one, 14 I was invited to go along to post-graduate education so 15 you would meet other GP trainees and other people 16 training to be GPs in that area. So, yes, I would have 17 had contact with local GPs or trainee GPs. 18 Q. In any of those meetings, did you discuss the relative 19 merits of one centre performing paediatric cardiac 20 surgery compared to another? 21 A. Not specifically that I can remember, but it is likely 22 that I discussed talking about Private Eye and the 23 things I had heard. I would not have discussed it on 24 that level, but I did tend to share with people at my 25 grade, certainly, what else I was doing, so it is 0029 1 possible that I said, "Look, there have been these 2 particular warnings I have been given about Bristol". 3 Q. It was those I was going to ask you specifically about 4 because you have told us already it was not until 5 February 1992 that you first became aware of any 6 concerns from anywhere, apart from the 1988 events you 7 have told us about. 8 When was your first column in Private Eye? 9 A. It would have gone in, I think, either late January or 10 early February 1992. 11 Q. And that first column mentioned nothing about paediatric 12 cardiac surgery; am I right? 13 A. No. Because I no longer have my notes, the only marker 14 I can mention, the first marker of cardiac surgery 15 having problems was talking about resource issues, which 16 I have submitted to the Inquiry, which is 14th February. 17 Q. Let us have a look at that on the screen. It is 283/14, 18 down the bottom of the left-hand column. 19 "Meanwhile, cardiology and cardiac surgery 20 provision from Bristol is now so under-funded that GPs 21 are having to refer patients to Oxford or Southampton. 22 Fundholders preferred, of course." 23 This was talking about adult provision, was it? 24 A. Yes. 25 Q. There is nothing on the next column, I can tell you, 0030 1 so -- because the GP would not refer, as you have 2 already told us, the child to Oxford or Southampton, he 3 would refer the child to a paediatrician who would then 4 handle the onward referral, if there was to be one. You 5 are nodding? 6 A. Yes, sorry. 7 Q. So at this stage in February of 1992, you had, had you, 8 no clue of concerns about paediatric cardiac surgery? 9 A. Yes, I had. I was told fairly soon on there was one 10 particular source that the unit, the cardiac surgery, 11 Ward 5, I presume, was known as "The Killing Fields" and 12 "the departure lounge". I was told that very early on 13 in the February, but that was not something that I had 14 any factual back-up for. 15 Q. Let me just ask you about that. You have been written 16 about on a number of occasions in a number of different 17 newspaper articles, and can we look, please, at 18 WIT 283/18? March 1999. It is by Jerome Burne. 19 Did you read this article? 20 A. Yes. It contains factual inaccuracies. 21 Q. Would you look down to the left-hand column, the bottom 22 of the page: 23 "Hammond, a media doctor for nearly a decade, 24 began writing about the problems at Bristol in 1992. 'It 25 was well known within the profession that the mortality 0031 1 rates in their paediatric surgery department were 2 appallingly high', he says. 'Ambulance men would refer 3 to it as the "killing fields" and take children 4 elsewhere. But no one warned the parents whose children 5 did end up there and I thought that was terribly 6 wrong'." 7 A. No, that is absolute nonsense. 8 Q. So what is the absolute nonsense? 9 A. I have never had any insight or knowledge of what 10 ambulance men thought or where they took their children. 11 Q. So Jerome Burne has completely misattributed this? 12 A. Yes. 13 Q. Did he speak to you before he wrote the article? 14 A. Yes. He did not fax it to me afterwards. Often I will 15 ask them to fax it to me afterwards so I can check the 16 veracity, but I did not in this particular case. 17 Q. Is this the sort of thing that can happen with newspaper 18 articles? 19 A. Yes. I am quite happy to be judged accountable for 20 anything I have written and I am sure some of the things 21 I have written contain errors, but when you are 22 interviewed, I would guess there are one or two errors 23 in most of the interviews you give. Perhaps in this 24 particular case I should have written to him and said 25 "You are wrong". 0032 1 Q. You did not do that? 2 A. No, it jumped out of the page at me and I thought "That 3 is wrong", but I... 4 Q. So he may to this day, until he reads this -- 5 A. I will write to him this evening and make sure he does 6 not continue. But I have no idea what the ambulance 7 people thought. 8 Q. So who was it who described to you the paediatric 9 cardiac surgery unit as "The Killing Fields"? 10 A. I am not in a position to give the name of the person 11 without seeking further legal advice, but I could make 12 the general point that if -- 13 Q. Let me pursue it in this way. You know the name of the 14 individual? 15 A. Well, a number of people confirmed that this was -- 16 Q. No, the person you have in mind who used that 17 expression. 18 A. Yes. 19 Q. Was that individual working in the Bristol Royal 20 Infirmary? 21 A. Yes. 22 Q. Was that person working in the team that performed 23 cardiac surgery upon infants? 24 A. I am not prepared to say, because I know from what 25 I know at Bristol it would lead to further 0033 1 victimisation. I appreciate my calls for openness as 2 a journalist, but also as a journalist, I believe that 3 sources have to be protected and I am reasonably 4 confident that this particular source would be 5 victimised. 6 The information was certainly never challenged and 7 has never been challenged in seven and a half years by 8 anyone working at the Trust. 9 Q. You did not challenge the complete inaccuracy by Jerome 10 Burne in his article back in March and you are someone 11 with profile and courage. Why do you rely again and 12 again in your statement upon people not correcting you 13 as evidence that you were in fact true and accurate in 14 the first place? 15 A. I think if Jerome Burne had been questioning my 16 competence as a doctor, then, yes, I would have 17 challenged it. But I appreciate that was an oversight. 18 I have cut it out and it is in a pile of things, and, 19 yes, I should have done it. But I think if you are 20 talking about challenging the competence of a unit to 21 provide surgery, then, yes, I would have expected them 22 to make a response. 23 Q. The person who gave you the description of the unit as 24 being "The Killing Fields": when did he or she use this 25 expression? 0034 1 A. I first heard it early in February. 2 Q. Where? 3 A. In person. A friend gave it to me in person, not over 4 the phone. 5 Q. What were the circumstances of your meeting him? 6 A. It was one of a number of people working at the Bristol 7 Royal Infirmary who gave me information over a wide 8 range of issues that appeared in Private Eye. The 9 person was well aware that I wrote for Private Eye and 10 had a journalistic role, if that is what you are trying 11 to imply. 12 Q. So at this stage you had only ever produced one column, 13 in February 1992? 14 A. Yes, but since the previous October we had advertised on 15 the front of "Hospital Doctor" (a trade magazine given 16 to all hospital doctors, sent free) that we were 17 whistle-blowers' advocates. We ran a column in there 18 first and transferred a broadly similar column to 19 Private Eye. I had lots of friends and contacts in 20 Bristol and when I was offered a column in Private Eye 21 by Ian Hislop in December, I said to them, "Can you give 22 me information?" So I had quite a large network of 23 people. A lot of them were in Bristol because we had 24 trained in Bristol. The first Private Eye column 25 I wrote, I wrote with my partner in "Struck Off and 0035 1 Die", Dr Gardner. Subsequent to that I wrote on my 2 own. We had a bit of disagreement, as double acts are 3 wont to do. Tony was the funny man and wanted to 4 concentrate on comedy, and I was the straight man who 5 was always more political. After the first column, Tony 6 said, "No, I don't want to do this. You do this on your 7 own." 8 Q. So was this individual one of the friends whom you made 9 contact with and asked for information? 10 A. Yes. The reason I am pausing is that I do not want to 11 go down the track of somebody -- I think it is entirely 12 unconstructive to witch-hunt whistle-blowers. I know 13 that is not your intention, but I have a feeling when 14 you pack up and leave Bristol, when you leave London, 15 I know the medical culture in Bristol. If I say I have 16 three sources for the Private Eye in Bristol, they will 17 go "Right, Bolsin is down, let us find the other two". 18 I am not confident, knowing what I do of the culture in 19 Bristol, that will not happen. I do not believe it will 20 serve any constructive purpose. I am happy for you to 21 challenge me on anything I have written which may 22 contain inaccuracies, but if you ask me to reveal 23 sources, I would rather serve a custodial sentence than 24 reveal sources. 25 Q. You will appreciate that from our point of view we are 0036 1 concerned to get at the truth, what information was 2 there to be known, what information was known and in 3 what circles it was known. One of the problems that we 4 may have with your own evidence is that it is all 5 derivative, as you would accept. It comes from others, 6 so it is only as good as the information you are given 7 by those others. 8 A. Yes, I accept that. 9 Q. We have no means of knowing whether they are motivated, 10 those others, by hostility, greed, improper motives, 11 entirely proper motives or whatever, without having some 12 information with which to judge it. That is why I press 13 you on it, and why I will press you on it and why, no 14 doubt, we will come back to the same sticking point from 15 time to time. 16 A. May I make another point? Aside from the tag "The 17 Killing Fields", which I would imagine is incredibly 18 hurtful and damaging for the parents to hear, aside from 19 that particular term, I do not believe there is any 20 information that I have that could not be verified from 21 other sources. 22 If I felt I had a particular bit of information 23 that you could not get anywhere else from all the people 24 you have interviewed that was crucial, then I would take 25 legal advice and reconsider. I am happy to do this 0037 1 after this. 2 I would also say that I have e-mailed Dr Bolsin 3 and prior to the publication of the book, I sent him all 4 of my articles, the ones that appeared in 1992 in 5 Private Eye, and I said "Nobody has ever challenged 6 these, can you tell me whether you can spot any 7 inaccuracies in these?" He e-mailed he back to say, 8 from his point of view he could not spot any 9 inaccuracies but there were some bits of information he 10 would not have given me because he was not party to that 11 information. 12 I systematically throw away my Private Eye notes 13 every two years -- I did do it every two years. I now 14 do it every three years because I realise the libel 15 liability is three years not two years. In all honesty, 16 I cannot be sure which piece of information is 17 attributed to which source, except in cases of something 18 like "The Killing Fields", which sticks in your mind. 19 So far as the statistical information, I am not 20 clear, I am not certain, I have no evidence. I have 21 sought Dr Bolsin's opinion. He says he did not see any 22 glaring factual inaccuracies in the four 1992 columns 23 I have given to you, but I did not then want to say to 24 him, "Can you tell me which bits you could have told me 25 and which you could not?" because that would look 0038 1 ridiculous if you turn up at a Public Inquiry and have 2 got together and decided who said this or that. I did 3 not want to pursue it further. You can explore with 4 Dr Bolsin which bits of information he might have been 5 a party to. 6 Q. I have no doubt we shall, but so far as you are 7 concerned, although you may destroy your notes every 8 three years now, did you keep notes of a conversation 9 you had with Professor Stirrat and Professor Dunn on 10 14th December of last year? 11 A. Yes. I have not submitted them, but, yes, I did make 12 some notes. 13 Q. Professor Stirrat has written to us say that you 14 informed them as to your sources of information for the 15 articles which you wrote. 16 A. I told him that Steve Bolsin had been a source of 17 information. I think from a journalistic point of view, 18 I committed some heinous crime in 1995. I was in 19 Birmingham then. The Daily Telegraph and BBC Bristol 20 reported on what was happening and I wanted to make the 21 point that although Dr Bolsin was now coming out and 22 talking to the media, this had been something that had 23 been known about and in the public domain since 1992. 24 I believed Dr Bolsin deserved credit for raising 25 concerns and therefore, in that 1995 article, I praised 0039 1 his courageous whistle-blowing. It was always in my 2 mind that he was a whistle-blower and he was a source of 3 information. I have always said on subsequent 4 occasions, on Radio 4 interviews and in the media, 5 the profound effect it had on me on meeting Dr Bolsin, 6 because he was the most important source of information 7 and without him the story would not have stood up. If 8 somebody had just told me this unit is known as "The 9 Killing Fields", I would make damn sure I did not send 10 my own children there and I would not refer if it was in 11 my power to refer, but I would not have published it. 12 He provided information with one other source which 13 meant that it stood up. I felt, as he had come out with 14 it in 1995 and he was talking to the media, he deserved 15 credit because he had raised the concerns. 16 I could not understand why it had taken from 1992, 17 when it was clearly felt there was enough of a problem 18 there to at least get an urgent external opinion such as 19 the Working Party to come in -- I could not understand 20 why it had gone on to 1995, but in my mind I have always 21 said publicly, yes, I met Steve Bolsin and yes, he 22 provided me with information. 23 I was extremely surprised, when I met 24 Professor Stirrat, that he did not know that I wrote for 25 Private Eye, as it had been on my CV when I applied for 0040 1 the job in Bristol and readily talked to the students 2 about it, and has been in the media on countless 3 occasions. I was also very surprised that he said 4 Dr Bolsin had said at the GMC hearings that he did not 5 give information to Private Eye; he was not aware how 6 the information got into Private Eye. 7 Q. The purpose of the question I asked you was whether or 8 not Professor Stirrat is right in saying that at the 9 meeting he had with you on 14th December 1998, you 10 informed him and Professor Dunn as to your sources of 11 information for the articles? 12 A. No, I told him that Steve Bolsin was one source because 13 it was already in the public domain and that I was not 14 prepared to tell who the other sources were. So I do 15 not believe that they know who all the sources were, no. 16 Q. He says this to us: you subsequently confirmed your 17 information as to your source of information to him in 18 writing, and he says he does not have permission to pass 19 this information on to the Panel. Do I take it that he 20 now has your permission to pass on whatever information 21 you told him to the Panel? 22 A. Yes, and I wrote to Professor Stirrat saying he can pass 23 all his notes on from that meeting and all the 24 information. He has that in a letter from me. There 25 was a ramification from this whole meeting. I met 0041 1 Professor Stirrat at a debate -- 2 Q. Let me come back to that. We will put that on the 3 backburner for the moment. So that I get the time-scale 4 right, in February someone mentions "The Killing Fields" 5 to you, someone with inside knowledge. Or you thought 6 to have inside knowledge, or you knew to have inside 7 knowledge? 8 A. Working in the hospital. That is inside knowledge. 9 Q. It was not until the 29th April 1992 that you spoke to 10 Dr Bolsin? 11 A. No. 12 Q. You mean that is right, it was not until then? 13 A. I am sorry, it was not until that time that I spoke to 14 Dr Bolsin. 15 Q. Between the hearing of "The Killing Fields" and speaking 16 to Dr Bolsin, what enquiries did you make of anybody 17 else? 18 A. My main source of information were people at my own 19 level, so junior doctors, and I also had friends who had 20 worked or students at Bristol. The message I got from 21 the 'junior' junior doctors was that they were working 22 on this ward and were often -- these were SHO level 23 doctors working on the post-operative ward and they were 24 often left alone to manage the intensive care facilities 25 and things that some felt might be beyond their 0042 1 competence. There was a general feeling of 2 disgruntlement in doctors at my rank, the SHO rank, 3 although I do not think the more junior doctors would 4 have any more idea of comparatively whether Bristol was 5 any worse than anywhere else. They said, yes, a lot of 6 people died, adults died, babies died, the culture on 7 the unit was not a great place to work, but they were 8 more concerned with whether they could turn the machines 9 on or off than the greater thing. 10 I had one slightly more senior source, independent 11 of Dr Bolsin, who did have concerns about outcomes and 12 said, "Yes". This was someone who had worked on another 13 unit. 14 Q. Because "The Killing Fields" as you point out, you were 15 well used at this stage to medical humour, you had used 16 it in your stage show. It tends to be pretty basic at 17 times, no doubt because of the realities of life as 18 a doctor, part of working as a hospital doctor may be 19 confronting death on a regular basis, may it not? 20 A. Yes. 21 Q. And "The Killing Fields" might mean no more, might it, 22 than that inevitably with certain conditions, people 23 died? You are nodding again. 24 A. Yes, it could mean that, yes, which is why, when I first 25 had the information, there was no other evidential basis 0043 1 upon which to publish. It is why in a sense I had to 2 park it, although I talked about it on stage in a way 3 that was probably attributable to those "in the know" to 4 see if I could gather other information. But I did not 5 come out and say this particular unit. 6 Q. On the basis of a nickname, you could not, could you? 7 A. No, but when we turn round and think what a reasonable 8 patient would want to know, I appreciate this is 9 difficult, but on the medical grapevine, if my child was 10 due to have heart surgery and I found out a unit was 11 known as "The Killing Fields" and probably ascertain 12 things about morale and the fact that there was no 13 specialist cardiologist or intensivist looking after the 14 SHOs on a post-operative round, little bits of 15 information came in, but nothing I thought would stand 16 up in a published article. Certainly if I found out 17 a unit known as "The Killing Fields" on that basis alone 18 as a parent, I would not want my child to go there; it 19 is too risky. 20 Q. Even though revealing that information to parents might 21 cause a great deal of unnecessary distress and concern 22 if in fact it was just such a nickname as you have 23 accepted it might be? 24 A. Yes, so when I published in Private Eye, it was only 25 after I had met Dr Bolsin, who absolutely convinced me 0044 1 that there was a very real problem that needed to be 2 brought to attention and the reason I did it in such 3 stark terms is that I thought I would probably only get 4 one go at it. I thought the Trust were bound to respond 5 very swiftly, and then it could be tested to see whether 6 there was a problem. 7 Q. So the chronology is this: February "The Killing 8 Fields". Then over the next month or so you make the 9 various enquiries; you are writing your column now and 10 want material for it, I take it? 11 A. Yes. It was slightly unfair on Bristol, but a lot of it 12 was Bristol based because (a) we were living there; and 13 (b) we were standing against Mr Waldegrave in the 1992 14 election. So there was a sense in which we wanted to 15 say, "Things are not quite right in your constituency. 16 Sort it out". 17 Q. So you were looking for -- if I say "horror stories" in 18 Bristol, that may be too strong, but that was the angle 19 you had on it? 20 A. If you look at the whole context of what I have written 21 in Private Eye, it is very rare for me to write a story 22 like the Bristol heart surgery unit story. The vast 23 majority are about lack of resources, rivalries between 24 managers and doctors, people not getting on well 25 together. It is extremely rare. It is not as if 0045 1 I would write something like that every week. 2 Q. Anyway, you are seeing if you can find out further 3 information. You are talking to the junior doctors who 4 are complaining to you about being left on their own in 5 ICU and whether they can turn the machines on and off, 6 whether they can understand them? 7 A. Yes, not lots, but there are those I spoke to. Some 8 people are only there on three month attachments, they 9 will only be there for three months. 10 Q. But nothing about outcome? 11 A. Other than they would say, "Yes, lots of people seem to 12 be dying", but I do not know that the junior doctors, 13 certainly if they had not worked on another unit, they 14 would have no idea whether it was higher or lower than 15 elsewhere. 16 Q. Your colleague, Tony Gardner, worked, did he, in the 17 same department as Maggie Bolsin? 18 A. In the Casualty Department. 19 Q. That is where she worked, is it? 20 A. I believe so, yes. 21 Q. Is that how you came to know the name of Dr Steve 22 Bolsin? 23 A. Yes. 24 Q. So he had conversations with her and understood from 25 what she said that there was something that he might 0046 1 find it useful to tell you? 2 A. Yes. I do not know who approached who first. 3 Dr Gardner has said he is happy to provide a written 4 statement. He said he did not want me to give my 5 interpretation of what might have happened, but he is 6 happy to provide me with a written statement of his 7 interpretations. 8 Q. Your best interpretation will give us something to 9 balance his evidence against, and your best 10 interpretation is that there was a conversation between 11 you? 12 A. Yes. 13 Q. As a result of which he spoke to you? 14 A. He gave me Steve Bolsin's home phone number. 15 Q. You phoned and set up the meeting? 16 A. There may have been some delay between him giving it to 17 me and setting up the meeting because I was working 18 full-time in casualty in Taunton and standing for 19 Parliament, and I was also uneasy at that time about 20 a story that was so out of character with the other 21 Private Eye stories. When you do medical journalism -- 22 Q. Can I just stop you there. This is going to be 23 virtually the last question before we have a break, but 24 you were uneasy about the story. What did you 25 understand was going to be said to you by Dr Bolsin 0047 1 before you ever spoke to him? 2 A. Tony said to me, "This particular doctor is extremely 3 concerned about the death rates in the paediatric 4 cardiac surgery unit". I believe that was it, yes. 5 MR LANGSTAFF: Let us explore this further, then, after 6 a break. 7 THE CHAIRMAN: Yes, thank you. Shall we take a 15 minute 8 break, and therefore just after 12 noon, we will 9 reconvene. 10 (11.45 am) 11 (A short break) 12 (12 noon) 13 MR LANGSTAFF: Dr Hammond, the first meeting you had with 14 Dr Bolsin took place because you phoned him to set it 15 up? 16 A. Yes. I had been passed his phone number by Tony and 17 I phoned him, yes. 18 Q. So in the course of that phone call, you were asking him 19 to meet you for your purposes? 20 A. Yes. 21 Q. What did you give him to understand your purposes were? 22 A. As I have said in my statement, I have no specific 23 recollection of telling Dr Bolsin that I was writing for 24 Private Eye, but because both Tony and I were quite 25 proud of our media role, the fact that we were standing 0048 1 or had stood against Mr Waldegrave, that we had been in 2 various BBC documentaries, there was quite a bit of 3 local press about what we were doing, I assumed 4 certainly that he knew I had contacts with the media, 5 but it is an assumption. I have no factual recollection 6 and as I say, I have no notes of the meeting any more 7 either, so I can only say it was my assumption that he 8 knew that I had media contacts. I also assume that the 9 reason that he was talking to me was because he may have 10 known I had media contacts. 11 Q. Did he seem to know who you were when you spoke to him 12 first? 13 A. I would be very surprised if they had not heard of 14 "Struck off and Die". 15 Q. Did he seem to know who you were when you spoke to him 16 first? 17 A. Yes. 18 Q. So he had obviously heard of Phil Hammond or Dr Phil 19 Hammond? 20 A. Yes, but as I say, in the context of this double 21 act "Struck Off and Die", which was well known in 22 Bristol at that time. 23 Q. So the impression you had in the phone call at any rate, 24 was that he knew of you and that you had, shall we call 25 it, a "media outlet"? 0049 1 A. Not necessarily on the phone call, but certainly when 2 I met him for the first time. It may have been on the 3 phone call, I phoned him up and he said yes, would 4 I like to come to, I am not sure how much was the 5 initial phone call or at the meeting. The phone call 6 may have been quite short, it may have been "Maggie has 7 passed your number on to Dr Gardner and it has been 8 given to me, may I arrange to meet you?" The phone call 9 may have been as short as that but certainly when I met 10 him, that was my view. 11 Q. But your impression, thinking back on it, is that when 12 you phoned, he seemed to know what the phone call was 13 about? 14 A. Yes. 15 Q. And when you met on 29th April, he seemed to know what 16 the meeting was about, did he? 17 A. I would presume so. Most of it was him talking and me 18 listening without much in the way of prompting. He 19 spoke at great length about the problems in the unit. 20 Q. Did you make notes? 21 A. I believe I did. I certainly made some notes 22 afterwards, but, yes, I did make a few notes at the 23 time, yes. 24 Q. So you had a notepad or something to write on, and you 25 were visibly writing? 0050 1 A. My recollection is probably, although in some meetings 2 I write afterwards; sometimes I write then. So it is 3 probably. I have no definite recollection, but 4 I certainly had some notes because I subsequently 5 referred to them. They may have been taken at the 6 meeting or made shortly afterwards. 7 Q. Roughly how long did the meeting take? 8 A. Perhaps an hour? 9 Q. In essence, what was being said to you? 10 A. He told me of his very grave concerns about high 11 mortality rates in the paediatric cardiac surgery unit. 12 He told me that he had shared this information with lots 13 of other doctors, anyone who would listen to him, and 14 specifically he told me that at some stage he had 15 alerted the Chief Executive of the Trust, I do not know 16 exactly when, that there was a problem. It was his view 17 that babies were probably dying at this unit who could 18 well have survived if they had gone to other units. 19 Q. Why do you recollect it was from the conversation as you 20 remember it that he should mention that he had spoken to 21 the Chief Executive? 22 A. I do not know. Perhaps he was trying to justify his own 23 position as to what steps he had already taken. He 24 certainly did say to me that working in Taunton I should 25 try and influence doctors in Taunton to alter their 0051 1 referral patterns. I was in a department that did not 2 refer, but if he was saying I should try to tell Taunton 3 GPs there was a problem and they should avoid this 4 particular unit, then everyone deserves to know. 5 I think that was the feeling I left there. 6 I think I asked him whether he would allow his own 7 children to have complex paediatric cardiac surgery in 8 that unit, and he said no. In the absence of systematic 9 audit that can prove things in medicine that is all we 10 have ever had. 11 Q. He would have known, just cutting you short for 12 a moment, presumably that referrals did not come from 13 GPs in this field? 14 A. I would presume so. 15 Q. So if he understood you to be a GP, one might wonder -- 16 he will have to answer some of these questions -- what 17 purpose there was as far as he was concerned in talking 18 to a Taunton GP, a Taunton casualty officer, about the 19 problems in paediatric cardiac surgery in Bristol? 20 A. Yes. I mean, I was presuming as well as my role as 21 a doctor, he was aware that there had been lots of 22 articles where we had been interviewed in the Bristol 23 Evening Post and been interviewed on Bristol West, and 24 I presumed he wanted me to use my media role as well as 25 my doctor role. 0052 1 Q. Did you talk about your media role at all? 2 A. No, because it was assumed I think from the conversation 3 that Maggie may or may not have had with Dr Gardner in 4 casualty, I thought it was assumed that he knew. My 5 impression was that he was happy to talk to me and I did 6 not need to establish my credentials. 7 Q. Can we have on the screen, please, SLD 2/3? If we look 8 at the left-hand column, "before the Department of 9 Health bestows its mark of excellence on UBHT", this is 10 written on 8th May 1992. What was your copy time? 11 A. Generally, the latest you can get it in is the Friday 12 before the Wednesday of publication, so the latest copy 13 date for Private Eye articles is four days: on Monday it 14 goes to the printer, on Wednesday it appears at the news 15 stand. 16 Q. The meeting on 29th April would have been on a Monday? 17 A. I do not know. You are telling me that. 18 Q. If the 8th is Wednesday, it must follow, I think. I may 19 be wrong. It may be the Tuesday. I beg your pardon, 20 the Monday, 29th was the Monday, I think. 1st May would 21 be a Wednesday, and one goes back two days. 22 So it was immediately before you prepared your 23 copy that you would have finished the meeting with 24 Dr Bolsin? 25 A. Yes. As I have said, I had had this story on the 0053 1 backburner for a few months and not been able to 2 establish information that I thought was worthy of 3 printing and it was only after meeting Dr Bolsin that 4 I felt that I had enough to justify printing. 5 Q. Can we look at it and you can tell me what information 6 comes from Dr Bolsin and what comes from elsewhere? 7 A. I am afraid I cannot tell you that because I have no 8 notes and definite recollection of which came. As 9 I said previously, I wrote to Dr Bolsin and asked him 10 could any of it be inaccurate and he said he -- 11 Q. Pause there and let me then ask you about something else 12 which you have written. Can we, please, highlight for 13 the moment -- I am going to go split screen. Can we 14 highlight the bit beginning with "Before the DoH bestows 15 its mark of excellence" and go down to the next column, 16 "Hardly the stuff of commendations". 17 Can we put that on one side of the split screen? 18 Can we enlarge it? On the other side, can we have 19 JDW 3/150, "Focus on Bristol ...". Can we go about 20 halfway down the left-hand column, "A secret audit 21 kept ...". Can we highlight, please, "A secret audit 22 kept by consultant anaesthetists", and at the top of the 23 next page, please, right down to "doing all operations." 24 This article on the left is from Private Eye in 25 May 1995, after some of the problems at Bristol had 0054 1 become public knowledge? 2 A. Yes. 3 Q. What you say there in the left-hand column is: 4 "A secret audit kept by consultant anaesthetist 5 Dr Bolsin, which was first published in the Eye, was the 6 start of the unit's undoing." 7 What you are saying is that the figures on the 8 right -- because it is the 8th May 1992 article, that 9 was the very first article that published any figures 10 about Bristol, was it not? 11 A. Yes. 12 Q. So what you appear to be saying in 1995 is that it was 13 Dr Bolsin's figures you were quoting in 1992? 14 A. Yes, although as you see from my subsequent statement, 15 I did say that in 1995 I had no direct contacts in 16 Bristol and that I made the assumption that some of the 17 figures I was given was Dr Bolsin's audit, whereas this 18 particular Inquiry has subsequently revealed that they 19 were the unit's own audit. I believe there could be 20 a journalistic error there, but Dr Bolsin did not 21 contact me to point it out and nobody else has, so this 22 is the first time this information has been scrutinised, 23 so I accept there are some errors there. I am finding 24 out today where they might be, because nobody has told 25 me beforehand. 0055 1 Q. So it may be wrong that what was first published in the 2 Eye was Dr Bolsin's audit, leave aside whether it was 3 secret or not, for the moment. 4 A. Yes. 5 Q. Was it nonetheless your understanding in 1995 that you 6 had got the figures from Dr Bolsin that were published 7 in May 1992? 8 A. Some of them. I did have one other source of figures. 9 I cannot precisely say who was first to give me the 10 figures. As far as I am aware, if Dr Bolsin did not 11 give me figures directly, if I got figures from another 12 source, I would discuss them with him for most of them, 13 but I cannot precisely say which belong to which 14 category so he may not have been the first source of 15 information. If I had other information, I would try 16 and verify it with him to see whether he thought this 17 was true or not. 18 Q. The comparison is clear, is it not? In the left-hand 19 copy, which is the 1995 copy, you say: 20 "Dr Bolsin found the unit's mortality rate for 21 repairing Fallot's tetralogy was between 20 and 30 per 22 cent. In Liverpool 160 babies had similar operations 23 without a single death." 24 It is a straight take from what you had written in 25 1992, is it not? 0056 1 A. Yes. The information was all part of the same process. 2 Whoever was actually doing the audit, I thought this was 3 part of the same process. So the information in 1992 4 raised grave concerns and actually the figure got even 5 worse by 1995, but I assumed it was part of the same 6 process, although I cannot say exactly who was doing the 7 audit. 8 Q. You go on, in the left-hand article: 9 "He then found that the mortality rate for 10 arterial switch, an operation to correct congenitally 11 transposed arteries from the heart, was 30 per cent in 12 Bristol compared to 10 per cent elsewhere in Britain and 13 nearly 0 per cent in America. (Eye/797)". 14 We will have a look at that in a moment, but 15 I think you are likely to accept that again those 16 figures correspond to what was written by you in 17 Eye/797? 18 A. Yes. 19 Q. "This figure worsened to 61 per cent by 1993 ..." 20 Where did that figure come from? 21 A. I believe that was published in the Daily Telegraph. 22 Q. "... though parents of children had who died from these 23 operations were told they had a '70 to 80 per cent 24 chance of success'." 25 Where did that come from? 0057 1 A. That was information also in the general media, either 2 the Daily Telegraph or BBC News, I believe. 3 Q. "In September 1992, it was revealed that James Wisheart, 4 the senior paediatric cardiac surgeon, had been 5 appointed Chairman of the Hospital Management Committee, 6 Medical Advisor to the Trust Board. For whatever 7 reason, he did not alert them to the disastrous death 8 rates of his unit. Overall, a baby was twice as likely 9 to die from open-heart surgery in his unit than any 10 other in the country." 11 We will come back to that paragraph in a moment. 12 "Dr Bolsin first confronted his Trust superiors 13 with his findings in 1993, although they were already 14 well aware of them." 15 Where did you get that information from? 16 A. The 1993 came from the Daily Telegraph, although 17 Dr Bolsin had told me that in 1990, perhaps, he actually 18 told Dr Roylance that there was a problem. I do not 19 know whether he had actually given him figures then, but 20 he had alerted him in 1990 so that was my basis for 21 saying that the Trust was well aware of the problem. 22 Q. It was that contrast I was going to ask you about. You 23 have obviously spotted it. That was information which 24 you were deriving from The Telegraph, but different from 25 the information which Dr Bolsin had himself given you at 0058 1 your first meeting? 2 A. Yes. 3 Q. Why did you rely on the Telegraph rather than what you 4 recollected Dr Bolsin had told you? 5 A. Because in 1993, "aware of his findings" I took to mean 6 actually had audit figures he could show in 1993. As 7 far as I am aware, when he spoke to Dr Roylance in 1990, 8 he did not have figures, he just said "I am extremely 9 worried, I think we need to look into this". 10 Q. If you go across to the right-hand side: "Despite a long 11 crisis of morale among intensive care staff...", that is 12 a reference to your junior doctors, is it? 13 A. A number of sources said there was a crisis, yes, not 14 junior staff. 15 Q. "... the surgeons persistently refused to publish their 16 mortality rates in a manner comparable to other units." 17 Just pausing there, from whom did that information 18 come? 19 A. I cannot be certain. It may have been Dr Bolsin. You 20 will have to ask him to confirm that. 21 Q. That would suggest that the surgeons actually had 22 figures? 23 A. Perhaps. I mean, not publishing means either you do not 24 have the figures to publish or you have them and you are 25 not prepared to publish them. I do not have expert 0059 1 knowledge in that area. 2 Q. It is your words. What did you intend to convey by 3 "persistently refused to publish their mortality 4 rates"? 5 A. It would suggest that there may have been audit 6 information that might have alerted them to a problem 7 that they did not publish, but I am guessing. 8 Q. They are covering up, is the hint? 9 A. Yes. 10 Q. That is what you meant to convey? 11 A. Well, they were not allowing their work to be 12 scrutinised, is what I mean to convey. The scrutiny 13 might have discovered a problem. 14 Q. Which is it: not being as open as one might think 15 desirable, or covering up? 16 A. I did not use the words "cover up", so presumably I did 17 not want to use them. I presumably meant they were not 18 allowing their figures to be scrutinised because it 19 might point out a problem, but I could not have been 20 definite. 21 Q. It is the hint -- 22 A. I appreciate there is a hint there. 23 Q. -- that I am after. I think what you are telling me, 24 I want to confirm it before I move on, is that you 25 intended there to hint, although you did not state it, 0060 1 that there was a cover-up? 2 A. Yes, but also there was no open systematic audit of 3 units that allowed valid comparisons. 4 Q. That is what I wanted to go on to ask you about: "to 5 publish their mortality rates in a manner comparable to 6 other units." 7 You are saying in the text that other units 8 published their mortality rates in a manner which 9 invited comparison between one unit and the next? 10 A. I think if units had good results, they were fairly open 11 with their results. I think if they had bad results, 12 they probably were not. There were some units at that 13 time who were getting better results and I was able to 14 get that information. 15 Q. How did they know they were good results? 16 A. That is a fair point. How do you define "good"? 17 I think there was published information in America and 18 other areas that perhaps had been doing the switch 19 longer, and maybe they made international comparisons. 20 Q. But you are not talking about the switch here, you are 21 talking about Fallot's tetralogy and surgery generally 22 in May 1992? 23 A. I am sorry, can you repeat the point you want me to 24 make? 25 Q. You have said there was experience in America in 0061 1 relation to the switch? 2 A. Yes. 3 Q. I was pointing out that in May 1992, you do not mention 4 the switch at all. That came, I think, a month or so 5 later, but you were talking about mortality rates 6 generally. What I was asking you is how any unit which 7 did publish its mortality rates could know that the 8 results were good without there being some measure of 9 comparison with other units which were not quite so 10 good? 11 A. I think that is a fair comment. I would accept that 12 "good" is a judgment, but at least, if you are 13 submitting your figures for scrutiny -- I was told that 14 the Cardiothoracic Register and the information that the 15 Working Party looked at, some of them were not 16 compulsory, so you would have some units who did not 17 submit any figures at all, and that it was fairly patchy 18 and they did not necessarily divide them into individual 19 operations so you could judge one operation from 20 another. There were clearly some units who were doing 21 far more audit and opening their work to scrutiny than 22 others. Whether that was because their results were 23 much better than others, I do not know. 24 Q. The other units you had in mind: were they units you 25 were able simply to go to any public source like 0062 1 a library, for instance, and pick up the figures? 2 A. No. 3 Q. So how did you get them? 4 A. I was given a source of information. 5 Q. So the other units were not in fact publicising their 6 figures either? 7 A. I do not believe they were publishing them, but I think 8 they were at least sending them to the Cardiothoracic 9 Register. 10 Q. We are told, and indeed, I think we have the evidence to 11 show, that at this stage at any rate, Bristol was also 12 sending its information to the Cardiothoracic Register. 13 So your sources, if they had been at the register, would 14 tell you that they had figures from Bristol too, no 15 doubt? 16 A. I was told, as I recall, from Bristol, that the Bristol 17 figures were poor. I did not need to go to the 18 Cardiothoracic Register for the Bristol figures. 19 Q. But you would have to have a point of comparison, to 20 know they were poor? 21 A. Yes. 22 Q. And the point you are making here is that the surgeons 23 "persistently refused to publish their mortality rates 24 in a manner comparable to other units." 25 Was that something that was said to you, or was 0063 1 that your own conclusion? 2 A. It was a combination of both. I mean, I went into this 3 not knowing much about paediatric cardiac surgery, but 4 I assumed from a quality assurance point of view that it 5 would be obligatory for anyone allowed to do 6 life-threatening operations on babies that they would 7 have to openly publish their results for individual 8 operations and have external review. I was extremely 9 surprised to find out the audit itself was not even 10 compulsory. That was partly the information I was given 11 and partly my own view, which remains. 12 Q. If it turned out that Bristol were submitting their 13 results, however good or however bad they were, to the 14 Cardiothoracic Surgical Society for publication in the 15 register, then they would be doing exactly that, would 16 they, which the other units to which you refer were also 17 doing? 18 A. Yes, and recently Maria Shortis and I have met with the 19 people at the Society for Cardiothoracic Surgeons and 20 I think they said that the Bristol problem was staring 21 them in the face from the returns to the Cardiothoracic 22 Register. Which is why I believe it was a systematic 23 problem. 24 Q. That would be whoever it was who got the figures and saw 25 that those figures were markedly different from other 0064 1 figures which appeared? 2 A. Yes. 3 Q. You go on: 4 "Although Dr Roylance and the Department of Health 5 are well aware of the problems, they will not recognise 6 them officially." 7 Can I look at that? Where did your information 8 come from for that sentence? 9 A. I was told that there was a -- well, Dr Roylance I have 10 already spoken about, Dr Bolsin alerting him in 1990. 11 The Department of Health, I was told that there was 12 a Working Party report in either 1988 or 1989 that had 13 highlighted problems. Perhaps using information from 14 the Cardiothoracic Register, I do not know, but it was 15 known in Bristol that that report had highlighted 16 problems as far back as 1988 or 1989. 17 Q. Who knew it in Bristol? 18 A. I cannot say. 19 Q. Your other source? 20 A. There was another source, or perhaps Dr Bolsin may have 21 known, I do not know. I do not know which provided it. 22 I had two sources of that level of information. 23 Q. What you have told us thus far is that you had two 24 relatively high level sources of information, one from 25 Dr Bolsin, one from "AN Other"? 0065 1 A. Yes. 2 Q. And one or other of them put this to you in terms of -- 3 how did they express it to you? That there had been an 4 interim report of the Working Party which should have 5 rung alarm bells, or did ring alarm bells, or 6 demonstrated a difficult problem, or what? 7 A. It was put more simply: that it demonstrated high 8 mortality rates. 9 Q. Did you ever see a copy of that? 10 A. No. 11 Q. Have you, to this day, seen a copy of it? 12 A. I have seen things on this particular website, yes. 13 Yes, I have seen things that Maria Shortis has given 14 me. I do not know whether I have seen that particular 15 report. I may well have, yes -- no, I do not think 16 I have seen the 19 ... no. 17 Q. Let me take you to a copy of that report. It is in the 18 Department of Health bundles, and if we go, please, to 19 DOH 2/231, these are bar graphs. If we turn it 20 sideways, please, you will see there the number of 21 operations performed by different centres in the year 22 1988: Bristol, 50 closed-heart operations over 1 year, 23 49 under 1 year, 89 open over 1 year and 29 under 24 1 year. 25 Can we go on to page 232, please? We have lost 0066 1 some in photocopying. Let us turn to the next 2 page [DOH 2/233]. 3 Turn it sideways. The open operation under 4 1 year. You will recollect the number of cases, and you 5 will be able to identify, therefore, where Bristol fits 6 in this. If we just go back to DOH 2/231, you see open 7 under 1 year, 29 cases dealt with by Bristol. If we go 8 back to 233, the 29 will correspond with the higher of 9 the two dumbbells, just under 40 per cent. You 10 appreciate that the vertical axis gives you the 11 percentage mortality, the number of cases across the 12 horizontal axis. 13 So one is interpreting here these figures on these 14 charts by reference to the number of operations shown in 15 the bar chart. If we just have a quick look at 234 and 16 turn it sideways, please, 235, the open and closed over 17 and under 1 year in each case. 236. 18 In none of those last four charts do we actually 19 have a name given to the unit, but obviously one can 20 work it out, as you have done sitting here with my 21 assistance. 22 If we go the same report, but I will pick up 23 a slightly different reference to it, RCSE 2/24, you can 24 see what it is: July 1989, the interim report of the 25 Working Party which had those graphs at the end of it, 0067 1 and can we go through, please, to I think it is page 30 2 or page 31. Can we try page 30, first? Go back 3 a page. This is what the report says: 4 "There is a tendency for mortality to be higher in 5 the units performing the smallest number of cases in 6 a group of infants undergoing open-heart surgery under 7 1 year of age (Figure 3) [the bar chart that I first 8 showed you]. This is one of the anticipated results for 9 supra-regional specialisation in its field. Similar 10 results were not reflected in the other categories, that 11 is closed cardiac surgery under 1 year of age and open 12 and closed cardiac surgery in older children. 13 Figures 4, 5 and 6. "Closed-heart surgery under 14 1 year: mortality is not related to the total number of 15 operations performed but is below 5 per cent in half of 16 the centres ... and over 10 per cent in one centre only 17 (figure 4)." 18 "Conclusions ..." 19 If we scroll down and go over the page [RCSE 2/31] 20 paragraph 3: 21 "Appropriate numbers of neonates and infants are 22 undergoing cardiac surgery in five of the designated 23 centres. Two centres, Newcastle and Bristol, have 24 a less than average turnover of work and should be 25 encouraged to increase their numbers annually. We 0068 1 question the need for three designated centres in 2 London. The situation in Leeds is not known. We 3 recommend annual audit of surgical activity in this 4 field." 5 So just pausing there, do you think, from your 6 recollection of what was said to you, that it was 7 probably this Working Party report which your sources or 8 source had in mind? 9 A. Yes, but I do not necessarily think they may have had 10 access to the report; it may have been that somebody who 11 had it passed it on to somebody else and said "There is 12 a significant outlier; we think it is Bristol". I do 13 not think they necessarily would have seen the whole 14 report. All I was told was that a particular report had 15 found out this particular unit was performing badly and 16 appropriate action had not been taken to protect 17 patients. But I had no more information than that. 18 Q. What it appears to be suggesting is very much the same 19 as the material that you produced in relation to biliary 20 atresia for the Inquiry's use. So that the wider public 21 follow the point you are making, I think you are saying 22 that if you have difficult operations in respect of 23 which there is no great caseload across the country, 24 then it is far better for the public that they are done 25 in one or two centres only rather than in lots? 0069 1 A. Yes, but a couple of points. The first is that you can 2 make sure that those units have specialist surgeons, 3 they have specialist intensivists, they have the whole 4 pre and post-operative team to make sure these babies 5 get the best possible chance, but even though the 6 numbers are small, if you do it in three or four centres 7 you are going far more quickly to get statistical 8 results than if you have, as in the case of biliary 9 atresia, 15 cases where 8 of them were doing just one 10 a year, so they could never prove their competence or 11 otherwise. 12 Q. Behind it is the thesis that experience and throughput 13 compliment each other into producing better outcome? 14 A. Yes. I am not a surgeon, but, for example, Ted Howard, 15 who until he retired recently from Kings was the 16 country's leading Kasai surgeon, said the actual 17 experience of the surgeon, the process of the surgery, 18 was as important as the outcome. To attempt to do 19 a highly complex operation if you were not a specialist 20 in that field was far more likely to get poor results 21 than if you were. He had been lobbying since the early 22 1980s to get centralisation of the Kasai services. 23 It took a huge media campaign almost 20 years later to 24 achieve that. 25 Q. A very similar point appears to be being made in this 0070 1 report, bringing you back from Kasai to heart surgery, 2 that you would expect the greater throughput of cases to 3 produce better results? 4 A. Yes. The evidence in medicine is not hard. There is 5 industry evidence that familiarity with the task is far 6 more important than, say, fatigue in determining outcome 7 in medicine. There is no hard evidence as there is not 8 in many areas, but I believe that to be the case. 9 Q. In conclusion 3: 10 "As far as Bristol is concerned, two centres have 11 a less than average turnover and should be encouraged to 12 increase their numbers annually." 13 Having seen that that is what the report says, if 14 one is to assume that this must have been what your 15 source had in mind, is there anything which is 16 inappropriate as you would see it about that response, 17 saying, "Well, the problem is low numbers, therefore 18 worse than average outcomes, therefore you need to 19 increase the numbers to improve the outcomes"? 20 A. I do not believe you can just say increase the numbers 21 without ordering an external review to find out 22 precisely why the results are poor. It may not be just 23 low numbers, it may be that they do not have 24 a specialist paediatric cardiac surgeon; it may be that 25 they do not have a specialist intensivist and are 0071 1 leaving the care of these babies to quite inexperienced 2 SHOs. Purely on process measures, without looking at 3 any outcomes, I would not have been happy for a child of 4 mine to be operated on in Bristol, so purely on process 5 matters, if somebody says to me "I am going to do 6 a switch. It is the hardest operation known in 7 paediatric cardiac surgery. We do not have a specialist 8 paediatric cardiac surgeon, we do not have a specialist 9 intensivist after the operation", that alone would be 10 enough for me to say "I am taking my child elsewhere", 11 never mind the outcomes. 12 Q. If I can come back from this document on the screen to 13 SLD 2/3, I was asking you, if we highlight again, 14 please, the bottom of the first, the top of the second 15 columns, about the sentence: 16 "Although Dr Roylance and the Department of Health 17 are well aware of the problems, they will not recognise 18 them officially." 19 Did you have any material other than the fact of 20 what is probably this report, what I have just shown 21 you, to suggest that the Department of Health was well 22 aware of the problem? 23 A. No, although I was told that there was another Working 24 Party on behalf of the Department of Health going around 25 at that time, in 1992. I was not sure what stage they 0072 1 had reached in their deliberations. 2 Q. It did not report until later. 3 A. Fine. My assumption was -- one of my sources said, 4 "This is a window of opportunity to bring it to the 5 attention of this Working Party that is going around at 6 the moment. They will read this, they will think we at 7 least have to investigate this". When I am saying 8 "Working Party" I assume it then goes back to the 9 Department of Health, but I did not know at that time 10 the dates at which the Working Party reported so in fact 11 the only evidence I had was the 1989 report. 12 Q. And "they won't recognise them officially". Did you 13 know that they had been asked to do so? 14 A. No. 15 Q. The wording you use there might suggest that they had, 16 might it not? 17 A. They might have been, I am not aware of anybody asking 18 them to do so, other than me in this column. 19 Q. Because the "won't recognise" gives the impression just 20 as perhaps the "persistently refused to publish" may 21 give the impression, that there is some deliberate 22 silence being kept? 23 A. The official recognition would have come from the 1989 24 report when they said "these are very poor success rates 25 but we are not going to look into it, we are just going 0073 1 to encourage them to increase the numbers". They were 2 not recognising the problem. 3 Q. You, for your part, were not an expert in cardiac 4 surgery, or what results to expect? 5 A. No. 6 Q. And you would have imagined that whatever the Working 7 Party constitution was, it would be composed of those 8 who were? 9 A. Yes. 10 Q. If they had seen a problem themselves, you would have 11 expected them to have drawn particularly focused 12 attention to it, would you not? 13 A. My experience, and this also goes with biliary atresia, 14 is that decisions at that time were made largely on 15 output and that people did not look at outcomes 16 carefully. In fact, they did not seem to mention 17 outcomes. You talk about results, but they were keen on 18 throughput and centres being established for 19 geographical reasons. It is only recently I think with 20 this government that anybody has put quality on the 21 agenda and stopped counting numbers and waiting lists 22 and actually looked at the quality of the service. So 23 I think in that culture then, they did not look at the 24 quality of the service. They did not think, "If this 25 was my child would I want them to be treated in 0074 1 Bristol", which I felt was the ultimate answer. You 2 have to ask that question if you are on working parties 3 like this. 4 Q. The point I am going to ask you to comment on, if the 5 Department of Health had commissioned a Working Party 6 and the Working Party itself focused on throughput 7 rather than outcome in terms of success rate, there 8 would be no-one, would there, in the Department of 9 Health who would be in a position to as it were 10 second-guess the doctors; or would there? The experts 11 are saying, "Here we are, we need to increase the 12 throughput", might the Department of Health officials at 13 any rate not say, "Well, this is the medical advice we 14 have; we are not in no position to know better"? 15 A. You have put the graphs up on the screen, which 16 presumably lay people around the country can see, 17 certainly around the South West. You do not have to be 18 a genius and have to have a degree in statistics to see 19 a very significant outlier, one unit with very poor 20 results. 21 If I was in the Department of Health in a position 22 where I was accountable for quality, I would say "I am 23 not happy just to increase numbers here, I want that 24 looked into". I do not think you need to be 25 a specialist. The whole history of medicine is littered 0075 1 with specialists not getting the right answer. You 2 cannot necessarily rely on expert opinion. 3 Q. Can we go on to the next paragraph: 4 "Recently the unit failed to provide a paediatric 5 cardiac nurse for post-operative care because it was assumed 6 that the baby would not survive the operation." 7 Where did that information come from? 8 A. I honestly cannot remember. 9 Q. "Although Liverpool surgeons have successfully operated 10 on 160 babies with Fallot's tetralogy". Just pausing 11 there, where did that information come from? 12 A. One of my sources has a handle on what was going on 13 around the country. 14 Q. One of your sources in Bristol? 15 A. Yes. 16 Q. "A congenital heart abnormality, the Bristol mortality 17 rate is between 20 and 30 per cent, hardly the stuff of 18 commendations." 19 Who gave you the Bristol mortality rate of between 20 20 and 30 per cent for Fallot's tetralogy? 21 A. I cannot be certain. It could possibly have been 22 Dr Bolsin, it could possibly have been someone else. 23 I cannot be certain. 24 Q. The someone else is "AN Other"? 25 A. Yes. I had another source so I was able to check 0076 1 between two sources, which to me I felt was enough to 2 publish a story. In retrospect, I wish I had gone to 3 John Roylance and Mr Wisheart, but for reasons 4 I outlined in my subsequent statement, I was too 5 frightened to do that at the time, but I felt that the 6 two of them saying there was a problem was enough. 7 Q. And I said I would come to the next Private Eye 8 article, we go to SLD 2/5, the next one which deals with 9 figures. 10 It is the bottom left-hand column: 11 "Mrs Bottomley claims that whistle-blowing through 12 the 'correct channels' unquote will get results. Staff 13 at the UBHT have been whistling about the dismal 14 mortality statistics in the paediatric cardiac surgery 15 unit since 1988." 16 Just pausing there, in Eye 793 you had not said 17 anything about staff having raised these concerns 18 internally since 1988. By all means we will go split 19 screen if you want to see it. 20 A. No, I will take your word for it. 21 Q. What was the basis for saying that? 22 A. I would presume 1988 is the year that Dr Bolsin arrived 23 at the Bristol Royal Infirmary? 24 Q. That is right? 25 A. So he told me that staff had been concerned. 0077 1 Whistle-blowing can be whistle-blowing among colleagues 2 on a unit, it can be to the Chief Executive, it can be 3 to the consultant. I do not mean whistle-blowing as in 4 taking it outside the hospital. But if I mention 1988, 5 I presume it is when Dr Bolsin arrived at the hospital 6 and that was his view then. 7 Q. So the source for it was probably what Dr Bolsin told 8 you? 9 A. Yes. 10 Q. How many meetings did you actually have face-to-face 11 with Dr Bolsin? 12 A. I had one meeting face-to-face, and then I phoned him on 13 perhaps four or five occasions over the course of 1992. 14 Q. But not thereafter? 15 A. No. I then, at the end of 1992, the beginning of 1993, 16 moved to Birmingham to take up a lectureship and lost 17 contact. 18 Q. Which is why when you talk about what Dr Bolsin was 19 doing in 1993 -- 20 A. It was taken from stuff in the print media already. 21 Q. "While UBHT's Chief Executive [going back to the print 22 here] John Roylance, the Royal College of Surgeons, and 23 Duncan Nichol, Chief Executive of the NHS ME, are all 24 well aware of the problem, they seem more concerned with 25 silencing the blowers." 0078 1 "The problem" is what, dismal mortality 2 statistics? 3 A. Yes. I had one anonymous source who when things were 4 written in Private Eye about cardiac surgery would 5 photocopy the columns and add comments and then 6 circulate them to me, rather like the Brompton 7 whistle-blower. My experience of whistle-blowers, if 8 people whistle-blow anonymously, they tend to use 9 scattered targets, so they will go as in the Brompton to 10 this Inquiry, to Private Eye and to the Down's Syndrome 11 Association. 12 There was one person I did not have a clue what 13 the identity was who was photocopying the Private Eye 14 columns, sending one copy to me and sending counter 15 copies to various institutions. The one I remember most 16 was Duncan Nicol, because I thought what an odd choice 17 of person to send the column to, but it was clear to me 18 this person did not know who was accountable for the 19 problem either, so he was sending articles. The tone 20 was written in a similar style to the Brompton tone, 21 which is why I acted so quickly when I got the Brompton 22 letter, so it was not in harsh, aggressive doctor-speak. 23 Q. I will come back and touch on the Brompton letter at 24 a later stage, if I may, but here the source that was 25 sending you photocopies of what was in Private Eye with 0079 1 comments appended and sending round a circulation list: 2 do I take it that was not the same source as the source 3 of the information, the other high level source to which 4 you have already referred? 5 A. No, it was giving information such as "parents on the 6 unit are told they are in the best hands, or they are in 7 the best unit, or whatever, and the results do not seem 8 to bear this out", but they did not give me any specific 9 figures. 10 Q. So that is the anonymous contributor by post? 11 A. Yes. It was completely anonymous, even to me. 12 Q. This article goes on: 13 "In America the mortality rate for arterial 14 switch, an operation to connect congenitally transposed 15 arteries from the heart, is now 0 per cent. Nearer to 16 home in Birmingham it is 3 per cent. In Bristol, 17 despite the fact the operation has been performed since 18 1988, it is 30 per cent. Sadly, consultant 19 cardiologists at the Bristol Children's Hospital 20 continue to refer patients to their surgeons 'to support 21 the local unit'" and that is in quotes. 22 Where did the figures come from? 23 A. Again, it would either have been Dr Bolsin or AN Other. 24 They were the only two sources I had of figures. 25 Q. Let me just move off this screen for one moment. 0080 1 Remembering the date, it is 3rd July 1992, we can we 2 have UBHT 61/165 on the screen. 3 "Hospital Medical Committee, Audit Committee, 4 medical audit meeting report." 5 I do not know if you picked this up from having 6 looked at the transcript, but in case you have not, 7 I will take you through it. 8 At this stage we have been told -- there are 9 records to demonstrate it -- monthly audit meetings in 10 respect of paediatric cardiac surgery or what is called 11 "paediatric cardiology" here. Meetings, one of them 12 chaired by Mr Dhasmana, and we can see those who were in 13 attendance. 14 Dr Bolsin is not one of them. 15 The audit topic and criteria reviewed: 16 "Results of arterial switch" done by Mr Dhasmana, 17 that is what "by JPD" means, I think. "Findings and 18 observations": mortality similar to reported results, 19 particularly if... "consider earlier experience, higher 20 mortality from VSDs and when in hospital for long time 21 prior to switch. Action taken: persevere ..." 22 That audit meeting appears to have looked at 23 mortality for transposition of the great arteries with 24 a ventricular septal defect, and concluded that the 25 findings are similar to reported results, but presumably 0081 1 had figures in front of it, or may well have had figures 2 in front of it. 3 Did anyone talk to you about that meeting? 4 A. Not the meeting, no. I presume what you are going to go 5 on to say is that the results that were published in 6 Private Eye were similar to the results in that meeting, 7 but I was not told specifically about the meeting, no. 8 Q. Were you told where the figures came from? 9 A. No. 10 Q. Do you know whether it was Dr Bolsin or your other 11 source who gave you those figures? 12 A. No, I do not. I cannot say. Whatever the case, there 13 must have been somebody -- if it was Dr Bolsin, there 14 must have been somebody who had told Dr Bolsin because 15 he was not at the meeting, but I cannot be sure which of 16 my sources gave me that information. 17 Q. Shall we go back to SLD 2/5? Again, just focusing on 18 what is said in the bottom of the left-hand column, 19 nearer to home in Birmingham, 3 per cent. The source 20 appears to be an individual with access to comparable or 21 comparative information from different centres? 22 A. Yes. Or it may be that I was given the information and 23 I went to another source and said "Can you compare it to 24 other centres for me", so it does not necessarily mean 25 that the same source gave me the two bits of 0082 1 information. 2 Q. Can you remember which? 3 A. No. 4 Q. "Sadly consultant cardiologists ... continue to refer 5 patients to their surgeons 'to support the local unit'." 6 That is in quotes. Is it in fact a quote? 7 A. I do not know. I presume it was told to me as a quote, 8 otherwise I would not have written it as a quote. 9 Q. "As a recently retired and very eminent cardiac surgeon 10 in Southampton says, [in italics] 'Everyone knows about 11 Bristol'." 12 The "recently retired and very eminent surgeon in 13 Southampton" is Sir Keith Ross, is it? 14 A. I found out subsequently, yes. 15 Q. Because you found out subsequently, that suggests he did 16 not say this to you? 17 A. No. But neither did he write to Private Eye, and say 18 "I did not say that". 19 Q. And given your own recent experience in relation to 20 The Telegraph, you would not blame him for that, I take 21 it? 22 A. I would not. Having seen his letter to James Wisheart 23 he was absolutely outraged by this, whereas I was not 24 outraged by being misquoted by that journalist. If you 25 were outraged by something, you would take action to set 0083 1 the record straight. I find it extraordinary that he 2 did not. 3 Q. He never spoke to you, never met you; is that right? 4 A. No, I have never met him. 5 Q. The quote which is attributed to him -- how far does it 6 take us? It talks about "everyone knows about 7 Bristol". Knows what? 8 A. My feeling was that he would not specifically have 9 access to individual operation information; it was 10 a general feeling that the journalistic tactic here was 11 to find somebody in a very senior position who sat on 12 either one or both working parties, who is in a position 13 to act. This particular surgeon was chosen partly 14 because he was retired and it was thought that there 15 would be no threat to his career by raising concerns. 16 And that I had a source in Southampton who said this was